Tender

Workforce Planning Software

YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)

This public procurement record has 1 release in its history.

Tender

26 Oct 2023 at 17:37

Tender Notice
Summary of the contracting process

The Police, Fire and Crime Commissioner for North Yorkshire (PFCC) is conducting a tender for the provision of Workforce Planning Software. This procurement is in the Open Procedure stage under the Public Contract Regulations 2015. The North Yorkshire Police (NYP) customer contact team is facing increased demand and challenges in resource management compliance. The tender aims to implement a Workforce Management solution to address service improvement. The contract is expected to be awarded for a 4-year period, with the possibility of extendable periods of 12 months. The deadline for tender submissions is set for 27th November 2023.

This tender for Workforce Planning Software presents business growth opportunities for suppliers offering Software as a Service (SaaS) solutions. Suppliers must meet the Non-Police Personnel Vetting Level 3 (NPPV3) requirement. Small and medium-sized enterprises (SMEs) would be well-suited to compete in this procurement process. The contract period starting in January 2024 offers longer-term business prospects for successful bidders. Interested businesses should focus on providing efficient and compliant workforce management solutions to cater to the needs of North Yorkshire Police and Crime Commissioner.

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Notice Information

Notice Title

Workforce Planning Software

Notice Description

The Police, Fire and Crime Commissioner for North Yorkshire (PFCC) is conducting a tender for the provision of Work Force Management (WFM) Software. The procurement will be conducted in accordance with the Open Procedure under the Public Contract Regulations 2015 ("the Regulations"). The North Yorkshire Police (NYP) customer contact team faces unprecedented demand and is experiencing significant issues to adequately and efficiently manage resources to comply with national standards for call answering times. A review of the current situation has highlighted a number of opportunities, where the implementation of a Work Force Management (WFM) solution has been identified to support service improvement. Suppliers are invited to offer proposals using a Software as a Service (SaaS) model which meets the requirements set out in the tender documentation. The intention is to award any resulting contract for a period of 4 years with extension options of 5 periods of 12 months. All of the supplier's staff (and any sub-contractors) who shall have access to NYP premises and / or systems will be required to obtain Non-Police Personnel Vetting Level 3 (NPPV3). The supplier who receives the highest score to the tender will be invited to provide a product demonstration to ensure suitability. This is anticipated to be between 13-18th December 2023.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d2494af8-ccd8-4d87-95aa-d7677d6fd453
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b1cd75d7-dc99-456e-9ad2-da73036b7a74
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£719,500 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Oct 20232 years ago
Submission Deadline
27 Nov 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
26 Jan 2024 - 25 Jan 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHALLERTON
Postcode
DL6 1BF
Post Town
Darlington
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
Not specified
Local Authority
North Yorkshire
Electoral Ward
Northallerton South
Westminster Constituency
Richmond and Northallerton

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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