Award

Hardware Support Service (HSS)

MINISTRY OF JUSTICE

This public procurement record has 2 releases in its history.

AwardUpdate

25 Nov 2024 at 16:10

Award

25 Nov 2024 at 14:26

Summary of the contracting process

The Ministry of Justice has awarded a contract titled "Hardware Support Service (HSS)" for the logistical and support services related to the End User Device Estate, including ethical reuse and disposal of obsolete hardware. This contract falls under the industry category of 'Pocket computers' and 'Software maintenance and repair services'. The procurement was conducted via a selective method through a framework agreement. The tendering process concluded on 25th January 2024, with the contract period starting on 19th November 2024 and ending on 19th November 2026. The contract covers multiple locations including the United Kingdom, British Overseas Territories, Channel Islands, Isle of Man, Europe, and Rest of the World, with a total value of £22,500,000.

This tender presents significant opportunities for SMEs that specialise in hardware support, ethical IT asset disposal, and software maintenance services. The Ministry of Justice, operating from London, seeks to engage businesses that can manage and maintain the end-user device estate efficiently and responsibly. Given the wide geographical coverage and the potential for leveraging residual asset value recovery, businesses equipped with robust logistical capabilities and expertise in IT hardware lifecycle management will find this procurement especially beneficial. Participating in such tenders can enhance business growth through strategic partnerships and expanded service offerings.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Hardware Support Service (HSS)

Notice Description

Support for the End User Device Estate within the Ministry of Justice

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d3787bf6-0c70-4cae-8205-ce0f90c5dc2e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/27da3dcb-a6e5-4c25-8604-2102c4c9ea60
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

72 - IT services: consulting, software development, Internet and support


CPV Codes

30213500 - Pocket computers

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
£22,500,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
25 Nov 20241 years ago
Submission Deadline
25 Jan 2024Expired
Future Notice Date
Not specified
Award Date
19 Nov 20241 years ago
Contract Period
19 Nov 2024 - 19 Nov 2026 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-d3787bf6-0c70-4cae-8205-ce0f90c5dc2e-2024-11-25T16:10:15Z",
    "date": "2024-11-25T16:10:15Z",
    "ocid": "ocds-b5fd17-d3787bf6-0c70-4cae-8205-ce0f90c5dc2e",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_358642/1428651",
        "title": "Hardware Support Service (HSS)",
        "description": "Support for the End User Device Estate within the Ministry of Justice",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "30213500",
            "description": "Pocket computers"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72267000",
                "description": "Software maintenance and repair services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 1,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2024-01-25T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2024-11-19T00:00:00Z",
            "endDate": "2026-11-19T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-186339",
            "name": "Ministry of Justice",
            "identifier": {
                "legalName": "Ministry of Justice"
            },
            "address": {
                "streetAddress": "10 South Colonnade",
                "locality": "London",
                "postalCode": "E14 4PU",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "ccmdtechnologyanddigital@justice.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-03110569",
            "name": "Computacenter Limited",
            "identifier": {
                "legalName": "Computacenter Limited",
                "scheme": "GB-COH",
                "id": "03110569"
            },
            "address": {
                "streetAddress": "Hatfield Avenue, Hatfield, Hertfordshire, AL10 9TW"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-186339",
        "name": "Ministry of Justice"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-d3787bf6-0c70-4cae-8205-ce0f90c5dc2e-1",
            "status": "active",
            "date": "2024-11-19T00:00:00Z",
            "datePublished": "2024-11-25T14:26:37Z",
            "value": {
                "amount": 22500000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-03110569",
                    "name": "Computacenter Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-11-19T00:00:00Z",
                "endDate": "2026-11-19T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/27da3dcb-a6e5-4c25-8604-2102c4c9ea60",
                    "datePublished": "2024-11-25T14:26:37Z",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2024-11-25T16:10:15Z"
                },
                {
                    "id": "2",
                    "description": "n/a",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/f59bcb7a-50fa-4a31-aa7b-765ca13a4d61",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}