Award

24-181 Information Technology Service Management (ITSM) Solution

ROTHERHAM METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

17 Nov 2025 at 11:00

Award Notice
Summary of the contracting process

Rotherham Metropolitan Borough Council has completed a procurement process to appoint Specialist Computer Centres (SCC) Plc as the supplier for providing an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution. This procurement was executed under the Technology Services 3 framework from Crown Commercial Services, specifically within Lots 3b and 3c. The procurement focuses on a range of services including software packages, system support, IT consulting, and technical management, classified under CPV codes like 48000000 and 72250000. The contract, valued at £498,114, commences on 30th October 2025 and concludes on 29th October 2030. This contract aims to serve Rotherham and several international regions, offering operational and technical management services.

This procurement provides a significant opportunity for growth, particularly for large enterprises specialising in IT service management, consulting, and software development. Smaller enterprises with capabilities in software support and systems management could have benefited as well had the tender been open for bidding. With Rotherham Metropolitan Borough Council prioritising efficient IT solutions, businesses that excel in providing scalable and comprehensive IT services are best suited for such opportunities. This tender highlights the scope for companies to leverage their expertise in IT service delivery across extensive geographical regions, fostering an environment ripe for business expansion and innovation in IT service solutions.

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Notice Information

Notice Title

24-181 Information Technology Service Management (ITSM) Solution

Notice Description

Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements. The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services (CCS); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d51a1831-2cfd-4fce-af2b-3af0b88eefc5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a9d6b69c-21cd-49d6-abc5-eacedc6ee3d5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

72250000 - System and support services

72253200 - Systems support services

72261000 - Software support services

72267000 - Software maintenance and repair services

72300000 - Data services

Notice Value(s)

Tender Value
£498,114 £100K-£500K
Lots Value
Not specified
Awards Value
£228,967 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Nov 20253 months ago
Submission Deadline
22 Apr 2025Expired
Future Notice Date
Not specified
Award Date
5 Oct 20254 months ago
Contract Period
30 Oct 2025 - 29 Oct 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ROTHERHAM METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ROTHERHAM
Postcode
S60 1AE
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE34 Rotherham
Delivery Location
Not specified
Local Authority
Rotherham
Electoral Ward
Boston Castle
Westminster Constituency
Rotherham

Supplier Information

Number of Suppliers
1
Supplier Name

SPECIALIST COMPUTER CENTRES (SCC

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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