Planning

Out of Hours Call Handling RFI

STONEWATER LIMITED

This public procurement record has 1 release in its history.

Planning

29 Apr 2021 at 15:37

Market Engagement Notice
Summary of the contracting process

Stonewater Limited is currently in the planning stage of a procurement process titled "Out of Hours Call Handling RFI", aimed at obtaining information to support the design and procurement of their out-of-hours call handling service. The key milestone to note is the engagement end date, which is set for 14 May 2021. This procurement falls under the category of telephone and data transmission services, concerning the delivery of services within the United Kingdom. Interested parties are encouraged to review the early engagement notice published on 29 April 2021 for further details.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in telecommunications or related services. Companies that can demonstrate their capability to meet the service requirements and offer insights on pricing will be well-positioned to compete. Engaging in this early market process will allow suppliers to align their offerings with the needs of Stonewater Limited, potentially leading to long-term business relationships in the public sector.

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Notice Information

Notice Title

Out of Hours Call Handling RFI

Notice Description

This is a request for information to support Stonewater with its requirements and development of design and procurement of its Out of Hours Call handling service. The requirements described within the document advise of the core elements and requirements of the Out Hours Cal handling Service. Stonewater require interested suppliers to come forwards and confirm both interest and capability to meet the requirement of the service as well as providing key considerations in pricing the contract. As this is an early market engagement Stonewater are not looking to discuss finer elements of the service but are keen to understand suppliers able to meet the service needs and for supplier feedback on current service description. Many Thanks

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d5f6c48b-7778-4934-a617-8679bf885bc9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5ff75909-f0e5-44db-9928-c0a7e078bb27
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

64210000 - Telephone and data transmission services

79510000 - Telephone-answering services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Apr 20214 years ago
Submission Deadline
Not specified
Future Notice Date
14 May 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STONEWATER LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE8 6EP
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
Not specified
Local Authority
Blaby
Electoral Ward
North Whetstone
Westminster Constituency
South Leicestershire

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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