Award

Development Services Lean Systems Review

WEST DORSET DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

18 Nov 2016 at 20:17

Award Notice
Summary of the contracting process

The public procurement process involves West Dorset District Council seeking an external agency to conduct a Lean Systems Review for its Development Services department. The tender, titled "Development Services Lean Systems Review," falls under the business and management consultancy sector, specifically in the South West region of the United Kingdom. This process, initiated in November 2014, is currently complete, with the award of contract made to RedQuadrant Limited. Bids were accepted until mid-day on 23rd October 2015, and the contract period extends from 23rd November 2015 to 31st July 2016. The project carries a contract value of £47,000, with a minimum bid threshold of £43,000.

This tender offers significant opportunities for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) experienced in consultancy and process optimisation. Businesses specialising in lean methodologies, systems thinking, staff training, and process mapping would be particularly well-positioned to compete in this sector. Companies that can demonstrate an understanding of local government operations, along with the ability to enhance efficiency and customer satisfaction, could benefit from engaging in this type of procurement, potentially leading to increased revenue and partnerships with local authorities.

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Notice Information

Notice Title

Development Services Lean Systems Review

Notice Description

Following agreement to the formation of a tri-council partnership in November 2014, the three local authorities of West Dorset District Council, Weymouth and Portland Borough Council and North Dorset District Council, are seeking to engage an external agency to assist with a lean type review of the processes and systems within the Development Services department across the partnership. We are looking for an agency to train staff in a lean/systems thinking type methodology, carry out analysis of mapped 'as-is' processes and then work with staff to remap new, optimised and customer focussed processes. Intended outcomes are: 1. New processes which enable staff to deliver their service more quickly (with applications not meeting national targets being the exception), and to a higher quality by being more efficient, containing less waste work and being explicitly customer focussed. 2. New processes which provide customers with a service which is easier to use and delivers their needs more quickly and at a higher quality than the current systems allow. 3. Increased staff knowledge of a system thinking type methodology with an increased ability to analyse their own work demands against a customer focussed purpose. 3. A structure and internal culture which enables staff to suggest and implement ongoing iterative improvements to service delivery. 4. Greater awareness of and plans for opportunities to channel shift appropriate customer contacts. Intended outputs are: 1. New processes for Development Management work streams. 2. Process maps for each of the processes including options for discretionary functions. Intended benefits are: 1. Cost savings due to a reduction in waste work and realisation of options for income generation. 2. A rise in the percentage of planning decisions which meet the national standards for determining Major, Minor and Other applications due to processes which are easier for customers to use and more efficient for officers to use. 3. Greater customer satisfaction levels around speed and ease of use of the service than measured currently. The final date for submissions is mid-day on Friday 23 October. For further information, to obtain the information to quote and supporting documents, please contact Lynden Swift, West Dorset-Weymouth District Council. L.swift@westdorset-weymouth.gov.uk or phone 01305 252397

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d69cb8ea-adc8-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c402dbf5-c7a2-4648-8f3b-ed2a552402c6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

CPV Codes

73220000 - Development consultancy services

79400000 - Business and management consultancy and related services

80511000 - Staff training services

Notice Value(s)

Tender Value
£47,000 Under £100K
Lots Value
Not specified
Awards Value
£46,600 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20169 years ago
Submission Deadline
19 Oct 2015Expired
Future Notice Date
Not specified
Award Date
30 Sep 201510 years ago
Contract Period
23 Nov 2015 - 31 Jul 2016 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST DORSET DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DORCHESTER
Postcode
DT1 1UZ
Post Town
Dorchester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK64 Dorset
Delivery Location
TLK South West (England)
Local Authority
Dorset
Electoral Ward
Dorchester West
Westminster Constituency
West Dorset

Supplier Information

Number of Suppliers
1
Supplier Name

REDQUADRANT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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