Notice Information
Notice Title
Contact Centre & Telephony Solution
Notice Description
Replacement of telephony solution with an externally hosted solution. To include contact centre system and soft phone solution. Using CCS Framework RM6116.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-dd798c48-16c1-4300-b4ee-51d21211ee6b
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/866d2aa8-2f8f-4292-b51b-b8400d1afc49
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
50 - Repair and maintenance services
-
- CPV Codes
48000000 - Software package and information systems
50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
Notice Value(s)
- Tender Value
- £169,689 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £169,689 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Aug 20241 years ago
- Submission Deadline
- 12 Dec 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 7 Feb 20242 years ago
- Contract Period
- 1 Mar 2024 - 31 Jul 2027 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- FENLAND DISTRICT COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- MARCH
- Postcode
- PE15 8NQ
- Post Town
- Peterborough
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH4 Cambridgeshire and Peterborough
- Small Region (ITL 3)
- TLH42 Cambridgeshire CC
- Delivery Location
- Not specified
-
- Local Authority
- Fenland
- Electoral Ward
- March North
- Westminster Constituency
- North East Cambridgeshire
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/866d2aa8-2f8f-4292-b51b-b8400d1afc49
2nd August 2024 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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