Notice Information
Notice Title
The Development of Resource Planning Costs for New Service Delivery Models
Notice Description
The London Borough of Lambeth is currently seeking consultancy services to deliver Resource Planning modelling for Call Centre and processing operations scenarios. Lambeth, like many other Councils, faces significant challenges as resources diminish while demands for services increase. As part of our response, Lambeth is reviewing its delivery model for core services and wishes to understand the implications of alternative delivery models. This alternative model includes the Development of a Call Centre. Therefore we are looking for Consultancies and Suppliers with experience in the creation of such operational models. The key objectives of the Requirements are; a. Cost Analysis b. Resource Planning c. Scenario Modelling d. Technology Integration The detailed brief for this Development is attached to this Opportunity. Please read all of the details included and the requirements for the submission. The Closing Date is:- 15 May 2024 at 17:00
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-e0d17035-41f8-43b5-b88e-b03447247aad
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/b3703184-a837-4924-8904-65ef44177c0a
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
72220000 - Systems and technical consultancy services
79419000 - Evaluation consultancy services
79512000 - Call centre
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 13 May 20241 years ago
- Submission Deadline
- 15 May 2024Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 20 May 2024 - 20 Nov 2024 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LONDON BOROUGH OF LAMBETH
- Contact Name
- Natasa Patterson
- Contact Email
- npatterson@lambeth.gov.uk
- Contact Phone
- 02079261000
Buyer Location
- Locality
- LONDON
- Postcode
- SW2 1NR
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI45 Lambeth
- Delivery Location
- Not specified
-
- Local Authority
- Lambeth
- Electoral Ward
- Brixton Rush Common
- Westminster Constituency
- Clapham and Brixton Hill
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/b3703184-a837-4924-8904-65ef44177c0a
13th May 2024 - Opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/95796147-8a10-4957-9604-6d0ff8c7f0d5
This is the tender notice with details on how bidders should prepare their submissions. -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/b21eec9a-53c8-4eff-a19a-8edc42424f60
Contract For Consultancy Services Low Value
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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