Award

WP3903 - Media Monitoring & Social Media Insights - AWARD

WALSALL COUNCIL E-TENDERING

This public procurement record has 1 release in its history.

Award

20 Sep 2023 at 14:42

Award Notice
Summary of the contracting process

The Walsall Council e-Tendering has awarded a contract for the provision of Media Monitoring & Social Media Insights services. The tender title is "WP3903 - Media Monitoring & Social Media Insights - AWARD". The services include press monitoring, online monitoring, social media monitoring, broadcast monitoring, evaluation and analysis, and a social media scheduling tool. The contract falls under the industry category of Newspapers, journals, periodicals, and magazines. The contract period runs from September 1, 2023, to August 31, 2025. The contract was awarded to MELTWATER (UK) LIMITED, with a total value of £70,400.

This contract award presents an opportunity for businesses in advertising, marketing services, data-processing services, and market research services sectors to engage with Walsall Council's Communications Marketing and Brand team. Small and medium-sized enterprises (SMEs) are deemed suitable for participation. Businesses located in the West Midlands region of the United Kingdom can benefit from this opportunity. Suppliers interested in providing media monitoring and social media insights services for a public sector organisation should explore collaborating with Walsall Council e-Tendering.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

WP3903 - Media Monitoring & Social Media Insights - AWARD

Notice Description

Media Monitoring & Social Media Insights Service Walsall Council Communications Marketing and Brand team currently manage all media monitoring and social media insights service on behalf of the Council to ensure the effective management of the Council's reputation. CORE SERVICES The Provider shall deliver all key service requirements as outlined below. o Press Monitoring - Monitoring of specified keywords and topics within printed content. o Online Monitoring - Monitoring of news website content that include specified keywords and topics including monitoring of non-written content such as imagery or infographics. o Social Media Monitoring - an online tool to enable the Council to monitor and analyse social media content from a range of social media platforms including, but not limited to, Twitter, LinkedIn, Facebook, blogs and public forums. o Broadcast Monitoring - Monitoring content on television, radio and online broadcasts that include specified keywords and topics. o Evaluation and Analysis - The selection, evaluation, and analysis of the results of monitoring through human review or via automated evaluation of data; and o Social Media Scheduling Tool - to enable the scheduling of planned content across a range of social media platforms including but not limited to Twitter, LinkedIn, Facebook, blogs and other public forums.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e1ba44e2-9cb4-4e67-aceb-f751cb874566
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6d202fa7-6b65-44a0-a1f3-43d1669770bf
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

22200000 - Newspapers, journals, periodicals and magazines

72310000 - Data-processing services

79300000 - Market and economic research; polling and statistics

79310000 - Market research services

79340000 - Advertising and marketing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£70,400 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Sep 20232 years ago
Submission Deadline
18 Jul 2023Expired
Future Notice Date
Not specified
Award Date
19 Sep 20232 years ago
Contract Period
31 Aug 2023 - 31 Aug 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WALSALL COUNCIL E-TENDERING
Contact Name
Karl Eagles
Contact Email
karl.eagles@walsall.gov.uk
Contact Phone
01922 658462

Buyer Location

Locality
WEST MIDLANDS
Postcode
WS1 1TP
Post Town
Walsall
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG38 Walsall
Delivery Location
TLG West Midlands (England)
Local Authority
Walsall
Electoral Ward
St Matthew's
Westminster Constituency
Walsall and Bloxwich

Supplier Information

Number of Suppliers
1
Supplier Name

MELTWATER (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-e1ba44e2-9cb4-4e67-aceb-f751cb874566-2023-09-20T15:42:30+01:00",
    "date": "2023-09-20T15:42:30+01:00",
    "ocid": "ocds-b5fd17-e1ba44e2-9cb4-4e67-aceb-f751cb874566",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-255-696-WP3903 - AWARD",
        "title": "WP3903 - Media Monitoring & Social Media Insights - AWARD",
        "description": "Media Monitoring & Social Media Insights Service Walsall Council Communications Marketing and Brand team currently manage all media monitoring and social media insights service on behalf of the Council to ensure the effective management of the Council's reputation. CORE SERVICES The Provider shall deliver all key service requirements as outlined below. o Press Monitoring - Monitoring of specified keywords and topics within printed content. o Online Monitoring - Monitoring of news website content that include specified keywords and topics including monitoring of non-written content such as imagery or infographics. o Social Media Monitoring - an online tool to enable the Council to monitor and analyse social media content from a range of social media platforms including, but not limited to, Twitter, LinkedIn, Facebook, blogs and public forums. o Broadcast Monitoring - Monitoring content on television, radio and online broadcasts that include specified keywords and topics. o Evaluation and Analysis - The selection, evaluation, and analysis of the results of monitoring through human review or via automated evaluation of data; and o Social Media Scheduling Tool - to enable the scheduling of planned content across a range of social media platforms including but not limited to Twitter, LinkedIn, Facebook, blogs and other public forums.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "22200000",
            "description": "Newspapers, journals, periodicals and magazines"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79340000",
                "description": "Advertising and marketing services"
            },
            {
                "scheme": "CPV",
                "id": "72310000",
                "description": "Data-processing services"
            },
            {
                "scheme": "CPV",
                "id": "79310000",
                "description": "Market research services"
            },
            {
                "scheme": "CPV",
                "id": "79300000",
                "description": "Market and economic research; polling and statistics"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "WS1 1TP"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-07-18T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-09-01T01:00:00+01:00",
            "endDate": "2025-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-4819",
            "name": "Walsall Council e-Tendering",
            "identifier": {
                "legalName": "Walsall Council e-Tendering"
            },
            "address": {
                "streetAddress": "Darwall Street, Walsall",
                "locality": "West Midlands",
                "postalCode": "WS1 1TP",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Karl Eagles",
                "email": "Karl.Eagles@walsall.gov.uk",
                "telephone": "01922 658462"
            },
            "details": {
                "url": "https://www.walsall.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-182176",
            "name": "MELTWATER (UK) LIMITED",
            "identifier": {
                "legalName": "MELTWATER (UK) LIMITED"
            },
            "address": {
                "streetAddress": "Tower Bridge House, London, England, United Kingdom, E1W 1DD"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-4819",
        "name": "Walsall Council e-Tendering"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-e1ba44e2-9cb4-4e67-aceb-f751cb874566-1",
            "status": "active",
            "date": "2023-09-20T00:00:00+01:00",
            "datePublished": "2023-09-20T15:42:30+01:00",
            "value": {
                "amount": 70400,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-182176",
                    "name": "MELTWATER (UK) LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-09-01T00:00:00+01:00",
                "endDate": "2025-08-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/6d202fa7-6b65-44a0-a1f3-43d1669770bf",
                    "datePublished": "2023-09-20T15:42:30+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}