Planning

Customer Rewards Solution

STONEWATER LIMITED

This public procurement record has 1 release in its history.

Planning

28 May 2021 at 09:37

Market Engagement Notice
Summary of the contracting process

The procurement process for the 'Customer Rewards Solution' is being conducted by Stonewater Limited, a housing association located in Leicester, England. Currently in the planning stage, this tender seeks to inform prospective suppliers about the options available in the market for reward solutions aimed at enhancing customer engagement with digital services and rental interactions. A key date for engagement has been set for June 18, 2021, with the associated market engagement notice published on May 28, 2021.

This tender offers significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), to showcase innovative and cost-effective reward solutions. Suppliers with expertise in retail trade services or related fields would be well-suited to participate, contributing creative ideas that align with the objectives of Stonewater's Rewards Program and ultimately helping to foster customer loyalty and satisfaction.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Customer Rewards Solution

Notice Description

This is a Request for Information to support Stonewater to understand options within the market for Reward solutions to encourage Customer engagement with digital solutions and Rent interaction. Stonewater are looking to develop their service requirements further and to understand what options and solutions are available to meet the Rewards Program objectives. The requirements within the attached document a high level at this stage describing key considerations and expectations of a Rewards Solution. We require interested suppliers to come forward and provide further details of reward services or solutions offered that could support the Rewards Program. Stonewater are open to creative and innovative solutions that can still provide tangible benefits for customers and value for money.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e316eb7a-e5cc-4d70-886a-89f4eabd69a1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9c6c8d5e-fac3-4f1c-8f13-591428dad490
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

18 - Clothing, footwear, luggage articles and accessories

55 - Hotel, restaurant and retail trade services

98 - Other community, social and personal services

CPV Codes

18530000 - Presents and rewards

55900000 - Retail trade services

98390000 - Other services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 May 20214 years ago
Submission Deadline
Not specified
Future Notice Date
18 Jun 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STONEWATER LIMITED
Contact Name
Gregory Savage
Contact Email
gregory.savage@stonewater.org
Contact Phone
07879 759515

Buyer Location

Locality
LEICESTER
Postcode
LE8 6EP
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Blaby
Electoral Ward
North Whetstone
Westminster Constituency
South Leicestershire

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-e316eb7a-e5cc-4d70-886a-89f4eabd69a1-2021-05-28T10:37:44+01:00",
    "date": "2021-05-28T10:37:44+01:00",
    "ocid": "ocds-b5fd17-e316eb7a-e5cc-4d70-886a-89f4eabd69a1",
    "language": "en",
    "initiationType": "tender",
    "title": "Customer Rewards Solution",
    "planning": {
        "milestones": [
            {
                "id": "1",
                "title": "Engagement end date",
                "type": "engagement",
                "dueDate": "2021-06-18T23:59:59+01:00"
            }
        ],
        "documents": [
            {
                "id": "1",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/9c6c8d5e-fac3-4f1c-8f13-591428dad490",
                "datePublished": "2021-05-28T10:37:44+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "marketStudies",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/160c83b2-2f8d-4c5f-a8d7-6b33b59e80a7",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            }
        ]
    },
    "tender": {
        "id": "00079-CE",
        "title": "Customer Rewards Solution",
        "description": "This is a Request for Information to support Stonewater to understand options within the market for Reward solutions to encourage Customer engagement with digital solutions and Rent interaction. Stonewater are looking to develop their service requirements further and to understand what options and solutions are available to meet the Rewards Program objectives. The requirements within the attached document a high level at this stage describing key considerations and expectations of a Rewards Solution. We require interested suppliers to come forward and provide further details of reward services or solutions offered that could support the Rewards Program. Stonewater are open to creative and innovative solutions that can still provide tangible benefits for customers and value for money.",
        "status": "planning",
        "classification": {
            "scheme": "CPV",
            "id": "18530000",
            "description": "Presents and rewards"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "55900000",
                "description": "Retail trade services"
            },
            {
                "scheme": "CPV",
                "id": "98390000",
                "description": "Other services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "suitability": {
            "sme": true,
            "vcse": true
        }
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/6429RBmu",
            "name": "STONEWATER LIMITED",
            "identifier": {
                "legalName": "STONEWATER LIMITED",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/6429RBmu"
            },
            "address": {
                "streetAddress": "Suite C, Lancaster House,Grange Business Park, Enderby Road, Whetstone",
                "locality": "LEICESTER",
                "postalCode": "LE86EP",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Gregory Savage",
                "email": "gregory.savage@stonewater.org",
                "telephone": "07879 759515"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/6429RBmu",
        "name": "STONEWATER LIMITED"
    }
}