Tender

COV - Revenues & Benefits Remote Processing re-issued ITT

COVENTRY CITY COUNCIL (COV)

This public procurement record has 2 releases in its history.

TenderAmendment

13 Dec 2022 at 21:36

Tender Notice
Tender

13 Dec 2022 at 21:20

Tender Notice
Summary of the contracting process

The Coventry City Council (COV) has issued a tender for a contract to provide on-demand remote processing services for Revenues and Benefits. The contract period starts on April 1, 2023, and ends on March 31, 2030. The procurement method is an open procedure, with the tender closing on January 18, 2023, at 10:00 GMT. The service falls under the main procurement category of services and is classified under processing and clearing services, with additional classifications for benefit services. The delivery addresses are in Coventry, West Midlands, United Kingdom.

This tender by Coventry City Council presents an opportunity for businesses specializing in processing and clearing services, particularly those experienced in benefit services, to engage with a local authority for a long-term contract. Companies offering remote processing solutions suited for revenues and benefits management are well-placed to compete for this contract. Interested businesses can register on the Council's e-procurement system to access further documentation and express interest in participating in this tender opportunity.

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Notice Information

Notice Title

COV - Revenues & Benefits Remote Processing re-issued ITT

Notice Description

Coventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times. At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required. Please note - this ITT was previously published but was withdrawn and has now been re-issued with some amendments to the ITT documentation. Further details can be found in the invitation to tender documentation. Additional information: Please register via the Council's e-procurement system - CSW-JETS https://in-tendhost.co.uk/csw-jets CSW-JETS is a sub-regional e-tendering portal run by In-tend. Since February 2010, Coventry; Solihull; Warwickshire; Nuneaton and Bedworth; Rugby alongside other local district Councils have been working together as a shared procurement service. In conjunction with Solihull Community Housing, we have joined together to bring you a collaborative E-Tendering portal. CSW-JETS enables us to advertise our opportunities across all authorities through the same system. This means that there is a single point of contact for procurement in the sub-region so you only have to register once to receive notifications for all authorities. Registering on the portal will make it easier for local suppliers to find, respond to and be alerted to tender opportunities. Registration is free, and takes just a few minutes. When complete, you will be able to express interest in any of the Councils'/Authorities' opportunities when they are made available including this tender. In addition, we will be able to access your details whenever we have a requirement, and you may then be invited to tender or quote for work. Once you are registered and log in to the system you will be able to locate the tender opportunity, express interest and access the documentation. Delivery Notes Services to be delivered remotely. Any contract management that is required in person will take place in Council offices within the City of Coventry. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-eb57dd35-8d71-440b-bc9b-1341fbf10280
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2b7a7e00-48f2-40bd-8bd4-c93d2adf7aac
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

75 - Administration, defence and social security services

CPV Codes

66133000 - Processing and clearing services

75310000 - Benefit services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Dec 20223 years ago
Submission Deadline
18 Jan 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2023 - 31 Mar 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
COVENTRY CITY COUNCIL (COV)
Contact Name
Michael Duffy
Contact Email
michael.duffy@coventry.gov.uk
Contact Phone
024 7697 1414

Buyer Location

Locality
COVENTRY
Postcode
CV1 2GN
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
TLG West Midlands (England)
Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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