Award

Corporate Customer Relationship Management System

NORTH YORKSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

28 Feb 2022 at 09:43

Award Notice
Summary of the contracting process

The procurement process involves North Yorkshire County Council seeking a Corporate Customer Relationship Management System to enhance its operations. The tender was awarded via a direct procurement method, with the award published on 28 February 2022, and the relevant services to commence on 1 April 2022, concluding by 31 March 2023. This procurement falls under the software package and information systems category, specifically targeting the IT services sector, with the delivery location specified as Yorkshire and the Humber.

This contract presents lucrative opportunities for businesses in the IT consulting and software development industries, particularly those offering services related to customer relationship management systems. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to consider similar contracts as a means to expand their market presence and contribute innovative solutions within the public sector framework.

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Notice Information

Notice Title

Corporate Customer Relationship Management System

Notice Description

Provision of a Corporate Customer Relationship Management System for North Yorkshire County Council

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-edcec43d-424d-4062-b991-a66e3a655a0f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7403805b-1ba4-4145-afa0-7aeb244fc70d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£36,691 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Feb 20223 years ago
Submission Deadline
16 Feb 2022Expired
Future Notice Date
Not specified
Award Date
28 Feb 20223 years ago
Contract Period
31 Mar 2022 - 31 Mar 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTH YORKSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHALLERTON
Postcode
DL7 8AD
Post Town
Darlington
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLE Yorkshire and The Humber
Local Authority
North Yorkshire
Electoral Ward
Romanby
Westminster Constituency
Richmond and Northallerton

Supplier Information

Number of Suppliers
1
Supplier Name

BOXXE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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