Award

Adult Social Care Case Management System - Paris Extension (Civica Care Records)

ISLE OF WIGHT COUNCIL

This public procurement record has 1 release in its history.

Award

31 Dec 2025 at 15:10

Award Notice
Summary of the contracting process

The Isle of Wight Council has completed a procurement process for an Adult Social Care Case Management System, specifically extending the current Civica Care Records (Paris) system. This initiative falls under the software package and information systems category, as well as IT services. The procurement was conducted via direct award under the CCS RM6285 framework due to compatibility needs, with the aim to avoid disproportionate technical difficulties, additional costs, and resource expenditure. The process culminated in an award announced on 31st December 2025, with a contract period from 18th December 2025 to 17th December 2027. Located in the South East of England, this procurement targets goods and services delivery tailored to maintaining the continuity of the current system to support upcoming re-procurement opportunities.

This tender represents significant opportunities for established software and IT services businesses, particularly those skilled in system maintenance and extension to fit existing infrastructures. The contract, valued at £332,230 if the extension period is utilised, is particularly advantageous for larger enterprises like Civica UK Ltd that can demonstrate proficiency in delivering seamless system integrations and handling complex technical specifications. While the procurement method applied here is not open to a competitive tender, future opportunities might arise as the Isle of Wight Council plans for formal re-procurement. This scenario presents potential for businesses to position themselves favourably by showcasing innovation in integrated software solutions and backward-compatible system upgrades.

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Notice Information

Notice Title

Adult Social Care Case Management System - Paris Extension (Civica Care Records)

Notice Description

The IW NHS Trust chose to change their shared Civica Paris solution to a new product which left IWC with no alternative to go direct to the supplier as IWC was not given the option to continue the contractual arrangements of a shared solution. The public contract concerns the supply of goods, services, or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services, or works in circumstances where- (a) A change in supplier would result in the contracting authority receiving goods, services, or works that are different from, or incompatible with, the existing goods, services, or works. Specifically, moving to another provider would incur huge additional costs and require significant resources and time which we do not have and the overriding requirement is to provide an appropriate case management system. (b) The difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. Staying with the current provider ensures continuity and compatibility, allowing us the necessary time to reprocure formally. This provision provides time required to re-procure the requirement via a formal procurement process. Procured via Direct Award under CCS RM6285. Additional information: Initial term value is PS217,856 and if the extension is used (1 year) this increases the total to PS332,230

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f5dffbef-4f1a-49c9-a26a-62844e2dba66
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/86088ae9-dc7e-4fe6-ac90-a06d6f855a20
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£332,230 £100K-£500K
Lots Value
Not specified
Awards Value
£217,856 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Dec 20251 months ago
Submission Deadline
17 Dec 2025Expired
Future Notice Date
Not specified
Award Date
17 Dec 20252 months ago
Contract Period
18 Dec 2025 - 17 Dec 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ISLE OF WIGHT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
PO30 1UD
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ34 Isle of Wight
Delivery Location
TLJ South East (England)
Local Authority
Isle of Wight
Electoral Ward
Newport Central
Westminster Constituency
Isle of Wight West

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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