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RBGKEW/691 Galaxy Software Support & Hosting, Ticketing System

Board of Trustees of the Royal Botanic Gardens Kew

This public procurement record has 1 release in its history.

Award

21 Apr 2021 at 10:40

Award Notice
Summary of the contracting process

The procurement process involves the Royal Botanic Gardens, Kew, which has initiated a tender titled "RBGKEW/691 Galaxy Software Support & Hosting, Ticketing System," classified under the industry category of software and information systems. The tender process was conducted as a direct procurement method, taking the form of a Single Tender Action. The contract, worth £32,786.74, began on 1st April 2021 and is scheduled to run until 31st March 2022. The award for this contract was made on 29th March 2021, with the tender period closing on 19th March 2021. The delivery location for the services contracted is in Richmond, England.

This tender presents significant opportunities for businesses specialising in software support and hosting services. Companies that can deliver robust ticketing system solutions and offer ongoing support would be well-positioned to compete. Given that the contract was awarded under a direct approach, suppliers should be prepared to demonstrate their capability to provide high-quality service continuity. Specifically, larger firms with experience in managing similar contracts may have a competitive advantage in this procurement process.

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Notice Information

Notice Title

RBGKEW/691 Galaxy Software Support & Hosting, Ticketing System

Notice Description

Provide support and hosting for Kew's ticketing system. Single Tender Action on the grounds that it is: An extension to an existing contract to ensure continuity of service whilst a competitive tender exercise is carried out, where it can be demonstrated that the delay in mounting a competitive exercise was caused by circumstances beyond reasonable control.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f60da982-7fda-4dbc-b6bb-ab1a52bfe479
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1bbffc1a-3420-4a10-8b05-7b6bd496b91a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

48 - Software package and information systems

CPV Codes

22459000 - Tickets

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£32,786 Under £100K
Lots Value
Not specified
Awards Value
£32,786 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Apr 20215 years ago
Submission Deadline
19 Mar 2021Expired
Future Notice Date
Not specified
Award Date
29 Mar 20215 years ago
Contract Period
1 Apr 2021 - 31 Mar 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Board of Trustees of the Royal Botanic Gardens Kew
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
RICHMOND
Postcode
TW9 3AB
Postcode Area
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Kew
Westminster Constituency
Richmond Park

Supplier Information

Number of Suppliers
1
Supplier Name

Gateway Ticketing Systems UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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