Tender

Provision and Maintenance of Service Desk System

BATH AND NORTH EAST SOMERSET COUNCIL

This public procurement record has 1 release in its history.

Tender

18 Nov 2016 at 20:17

Summary of the contracting process

The Bath and North East Somerset Council is seeking tenders for the "Provision and Maintenance of Service Desk System". This procurement falls within the IT services industry, specifically focusing on consulting, software development, and support. The tender process is currently active and employs an open procedure. Interested parties have until 23rd August 2016 to submit their proposals. The contract duration is set for 36 months, commencing on 15th September 2016, with an option to extend for an additional 12 months, and the total estimated value of the contract is £64,000.

This tender presents significant opportunities for businesses that specialise in IT services, particularly those offering innovative software solutions or customisable service desk platforms. Small to medium enterprises (SMEs) are encouraged to participate, as the procurement process is suitable for them. Companies with expertise in ITIL processes and a proven track record in delivering consultative support services would be particularly well-placed to compete effectively in this tender.

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Notice Title

Provision and Maintenance of Service Desk System

Notice Description

The Council is reviewing its current Service Desk System and is looking at the market for a replacement system that will offer improved functionality, value for money, aligned with ITIL process and provide simple customisable features. The contract will be for 36 months with the option to extend for a further 12 months. Full details for tender document can be found on www.supplyingthesouthwest.org.uk

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f948cf4b-adc9-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b4f04860-a55b-489b-beab-e899d0554477
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48100000 - Industry specific software package

48900000 - Miscellaneous software package and computer systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£64,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20169 years ago
Submission Deadline
23 Aug 2016Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
14 Sep 2016 - 24 Sep 2019 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BATH AND NORTH EAST SOMERSET COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BATH
Postcode
BA1 5AW
Post Town
Bath
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
TLK South West (England)

Local Authority
Bath and North East Somerset
Electoral Ward
Kingsmead
Westminster Constituency
Bath

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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