Award

why do many public complaints that would be better directed to another organisation come to the GMC?

GENERAL MEDICAL COUNCIL

This public procurement record has 1 release in its history.

Award

29 Oct 2018 at 17:45

Award Notice
Summary of the contracting process

The General Medical Council (GMC) is soliciting research services under the title "why do many public complaints that would be better directed to another organisation come to the GMC?". This procurement falls under the industry category of research and development services and is located across multiple regions in the United Kingdom, including the North West and London. The procurement process is currently in the Award stage, with the contract initially awarded on 20th July 2018, and the contract period running until 31st May 2019. This open procedure has a total contract value of £63,804 and is aimed at understanding public complaints patterns.

This tender presents an opportunity for businesses specialising in research services, consultancy, and social research to grow their client base. Companies that can provide detailed market and social research expertise, alongside strong analytical capabilities, would be particularly well-suited to compete in this tender. Engaging in this contract could enhance a business's profile within the healthcare sector and establish vital connections with key public health organisations.

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Notice Information

Notice Title

why do many public complaints that would be better directed to another organisation come to the GMC?

Notice Description

The GMC has commissioned this research to understand the factors involved in patients and the public's decision to make a complaint to the GMC as opposed to, or in addition to, other organisations within the complaints landscape. It may also help us to identify whether there may be complaints that should come to the GMC but currently don't (e.g. if certain groups tend to make less complaints). The research will help us to identify any changes we need to make to our communications and/or signposting processes, and enable us to target our information effectively.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fc0f4080-5659-4f85-8064-96082211e29f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c096850a-8d5c-4a48-b4d9-ce11139a0823
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

CPV Codes

73000000 - Research and development services and related consultancy services

73110000 - Research services

73210000 - Research consultancy services

79310000 - Market research services

79315000 - Social research services

80320000 - Medical education services

Notice Value(s)

Tender Value
£63,804 Under £100K
Lots Value
Not specified
Awards Value
£63,804 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Oct 20187 years ago
Submission Deadline
1 Jan 2018Expired
Future Notice Date
Not specified
Award Date
19 Jul 20187 years ago
Contract Period
19 Jul 2018 - 31 May 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GENERAL MEDICAL COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M3 3AW
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England), TLI London
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

ICE CREATES

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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