Award

CBC-1223-T-CE Community Alarm Monitoring Response Call Handling (LOT 1) Provision of Community Alarm Equipment Assistive Technology (LOT 2) - AWARD

CENTRAL BEDFORDSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

09 Sep 2021 at 08:09

Summary of the contracting process

Central Bedfordshire Council recently awarded a contract for the provision of community alarm services and assistive technology. The procurement process, classified under alarm-monitoring services, involved two lots: Lot 1 focuses on monitoring and response, while Lot 2 covers the provision of related equipment. The procurement method was open, and the award was published on 9th September 2021, with the contract effective from 1st September 2021, running until 31st August 2024, with a possibility of extension for one year. The final date for submission of tenders was 12th July 2021.

This tender presents significant opportunities for businesses specialising in community alarm services, assistive technology, and call centre operations. Companies that excel in delivering innovative alarm systems and responsive support services would be particularly well-positioned to thrive in this market. With Central Bedfordshire Council prioritising support for vulnerable individuals, enterprises that can demonstrate capability and reliability in service delivery are likely to stand out as competitive candidates.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

CBC-1223-T-CE Community Alarm Monitoring Response Call Handling (LOT 1) Provision of Community Alarm Equipment Assistive Technology (LOT 2) - AWARD

Notice Description

Central Bedfordshire Council is a social landlord, and a provider of services to support vulnerable people to live independently in their own homes. The services that we wish to procure are divided into two lots. Prospective providers are invited to tender for one or both lots. Lot 1 - Community Alarm Monitoring and Response, and Call Handling Lot 2 -The provision of community alarm equipment and other assistive technology Help and Support - The Council will provide as much support and information as it can to help guide you through the Tender process. Questions asked together with the response, will be made available to all tenderers to ensure a fair and consistent approach to all. If there is anything you are not sure of or need clarification on, please send a correspondence using the 'In-tend' portal tendering system. Last date for receiving questions on Intend system is 2nd July 2021. Return of Tender - Completed Tenders and attachments should be submitted electronically, by the due date via our "In-tend" electronic tendering system. Tenders must be uploaded via the "My Return" section of the system. Tenders submitted through the correspondence facility will not be considered. Your Tender must be submitted via the In-tend system by no later than 12:00 noon on Monday 12th July Tenders received after that time will be excluded. It is anticipated that this contract will start 1st September 2021 and be for a term of 3 years (plus the option to extend by up to 1 further year, subject to satisfactory performance and service requirements).

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fce3a918-6576-4024-b0dc-244ba3374a95
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/51e2acdd-6acd-48c0-ac5e-c5dcfa7e2d16
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

35 - Security, fire-fighting, police and defence equipment

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

33196100 - Devices for the elderly

35121700 - Alarm systems

79512000 - Call centre

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£353,616 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Sep 20214 years ago
Submission Deadline
12 Jul 2021Expired
Future Notice Date
Not specified
Award Date
18 Aug 20214 years ago
Contract Period
31 Aug 2021 - 31 Aug 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CENTRAL BEDFORDSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFORD
Postcode
SG17 5TQ
Post Town
Stevenage
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH25 Central Bedfordshire
Delivery Location
Not specified

Local Authority
Central Bedfordshire
Electoral Ward
Shefford
Westminster Constituency
Hitchin

Supplier Information

Number of Suppliers
1
Supplier Name

DORO CARE (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-fce3a918-6576-4024-b0dc-244ba3374a95-2021-09-09T09:09:04+01:00",
    "date": "2021-09-09T09:09:04+01:00",
    "ocid": "ocds-b5fd17-fce3a918-6576-4024-b0dc-244ba3374a95",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CBC-1223-T-CE - AWARD",
        "title": "CBC-1223-T-CE Community Alarm Monitoring Response Call Handling (LOT 1) Provision of Community Alarm Equipment Assistive Technology (LOT 2) - AWARD",
        "description": "Central Bedfordshire Council is a social landlord, and a provider of services to support vulnerable people to live independently in their own homes. The services that we wish to procure are divided into two lots. Prospective providers are invited to tender for one or both lots. Lot 1 - Community Alarm Monitoring and Response, and Call Handling Lot 2 -The provision of community alarm equipment and other assistive technology Help and Support - The Council will provide as much support and information as it can to help guide you through the Tender process. Questions asked together with the response, will be made available to all tenderers to ensure a fair and consistent approach to all. If there is anything you are not sure of or need clarification on, please send a correspondence using the 'In-tend' portal tendering system. Last date for receiving questions on Intend system is 2nd July 2021. Return of Tender - Completed Tenders and attachments should be submitted electronically, by the due date via our \"In-tend\" electronic tendering system. Tenders must be uploaded via the \"My Return\" section of the system. Tenders submitted through the correspondence facility will not be considered. Your Tender must be submitted via the In-tend system by no later than 12:00 noon on Monday 12th July Tenders received after that time will be excluded. It is anticipated that this contract will start 1st September 2021 and be for a term of 3 years (plus the option to extend by up to 1 further year, subject to satisfactory performance and service requirements).",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79711000",
            "description": "Alarm-monitoring services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "33196100",
                "description": "Devices for the elderly"
            },
            {
                "scheme": "CPV",
                "id": "35121700",
                "description": "Alarm systems"
            },
            {
                "scheme": "CPV",
                "id": "79512000",
                "description": "Call centre"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "SG17 5TQ"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2021-07-12T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-09-01T01:00:00+01:00",
            "endDate": "2024-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-41357",
            "name": "Central Bedfordshire Council",
            "identifier": {
                "legalName": "Central Bedfordshire Council"
            },
            "address": {
                "streetAddress": "Priory House, Monks Walk",
                "locality": "Shefford",
                "postalCode": "SG17 5TQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "ADMINISTRATOR ADMINISTRATOR",
                "email": "procurement@centralbedfordshire.gov.uk",
                "telephone": "03003008000"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-182775",
            "name": "Doro Care (UK) Ltd",
            "identifier": {
                "legalName": "Doro Care (UK) Ltd"
            },
            "address": {
                "streetAddress": "3 & 4 Technology Business Park, Moy Ave, Eastbourne, East Sussex, United Kingdom, Bn22 8LD"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-41357",
        "name": "Central Bedfordshire Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-fce3a918-6576-4024-b0dc-244ba3374a95-1",
            "status": "active",
            "date": "2021-08-19T00:00:00+01:00",
            "datePublished": "2021-09-09T09:09:04+01:00",
            "value": {
                "amount": 353616,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-182775",
                    "name": "Doro Care (UK) Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-09-01T00:00:00+01:00",
                "endDate": "2024-08-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/51e2acdd-6acd-48c0-ac5e-c5dcfa7e2d16",
                    "datePublished": "2021-09-09T09:09:04+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}