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Azorus CRM

BATH SPA UNIVERSITY

This public procurement record has 1 release in its history.

Award

17 Sep 2026 at 13:08

Award Notice
Summary of the contracting process

Bath Spa University procured Azorus CRM, a customer relationship management system for managing prospective and future students. The requirement covers software and information systems, with associated IT services including consulting, software development, internet services and support. It is classified as a software and information systems purchase (CPV 48000000), with IT services as an additional category (CPV 72000000). The work is for delivery in the South West of England. The procurement sits within SUPC SLRA Lot 4, covering other requirements. It is categorised as a goods purchase, although the scope also involves implementation and ongoing technology support. The selected supplier was Academia Limited, a large organisation based in Enfield.

This procurement is complete and was awarded to Academia Limited on 30 September 2025. The award value was £48,000 including the stated currency, with a contract running from 2 October 2025 to 1 October 2026. The route was a selective call-off from a framework agreement, rather than a standalone open competition. The tender submission deadline was 9 January 2025 at 12:00 UTC. The opportunity was intended for organisations already able to compete through the relevant framework route; its published suitability assessment marked it as unsuitable for SMEs and voluntary, community or social enterprises. The award is active, and the procurement record identifies one supplier for the requirement.

This award shows Bath Spa University’s demand for a dedicated future-student CRM rather than a general-purpose software purchase. Suppliers targeting comparable work would need a proven CRM product for student recruitment or admissions activity, together with the technical capability to configure, integrate, support and maintain the system. Experience delivering software and IT services to a university or similarly complex organisation would help demonstrate credibility, particularly where users depend on reliable handling of prospective-student information and ongoing support. The procurement was made through a framework call-off and was assessed as unsuitable for SMEs, so competitors would need sufficient organisational scale, delivery capacity and framework access to operate at the level expected by this buyer. Academia Limited’s selection indicates that an established, sizeable technology provider was accepted for the requirement.

How relevant is this notice?

Notice Information

Notice Title

Azorus CRM

Notice Description

Future Students CRM System SUPC SLRA Lot 4 - Other

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ff1e6dd2-0c52-457c-a440-9853506ccef9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/77ffc15f-2125-4c32-8464-72a5fe0111c3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£48,000 Under £100K
Lots Value
Not specified
Awards Value
£48,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Sep 20251 years ago
Contract Period
2 Oct 2025 - 1 Oct 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BATH SPA UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BATH
Postcode
BA2 9BN
Postcode Area
Bath
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
TLK South West (England)
Local Authority
Bath and North East Somerset
Electoral Ward
Saltford
Westminster Constituency
North East Somerset and Hanham

Supplier Information

Number of Suppliers
1
Supplier Name

Academia Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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