Notice Information
Notice Title
Telephone System
Notice Description
Procurement to provide the installation, maintenance and support service of a telephone system (including call charges) for the period of 5 years with an option to extend for one year.
Lot Information
Lot 1
East Durham College is looking to secure one organisation to provide the installation, maintenance and support service of a telephone system (including call charges) for the period of 5 years with an option to extend for one year. Project Deliverables:- A managed VoIP telephony service with an agreed number of handsets. Single provider for all services/equipment. Migration of service from existing supplier (if required) including the management of any third parties required to deliver the service. Full Installation and transition services. Choice of devices, value for money solutions. Support and maintenance services. The existing telephone contract is due for renewal we currently have 2 Mitel telephone systems, one located at our main campus in Peterlee that is also used at our secondary Peterlee campus and one at our Houghall campus in Durham. We have around 420 lines split between 3 campuses. Each site is linked via a leased line which provides voice and data separate to this contract. We also have several satellite sites that are currently not connected in any way to the main campus. The sites on which the telephone systems are hosted currently have ISDN for outside lines. Each site in turn is linked internally with a leased line one of 100mb capacity and the other of 1gb capacity. East Durham College requires a modern cloud based telephone system that workers can use both on and off site either by an app on a mobile device or via software phone. The College requires 450 handsets with the option of extending to 500 at a later date. We also require a block of 100 additional numbers from commencement of contract. In addition, several satellite sites require handsets/softphones with no more than 30 users. A call package is required for each user also. Tenderers should be able to provide a dedicated point of contract or account manager who can deal with faults, queries, upgrades, support etc.
Options: Option to extend for an additional 1 year
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-029c3c
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/010220-2021
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
50 - Repair and maintenance services
51 - Installation services (except software)
64 - Postal and telecommunications services
-
- CPV Codes
32429000 - Telephone network equipment
32500000 - Telecommunications equipment and supplies
50331000 - Repair and maintenance services of telecommunications lines
50332000 - Telecommunications-infrastructure maintenance services
51330000 - Installation services of radiotelephony apparatus
64000000 - Postal and telecommunications services
64214000 - Dedicated-business telephone network services
64215000 - IP telephone services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- £300,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- £162,165 £100K-£500K
Notice Dates
- Publication Date
- 11 May 20214 years ago
- Submission Deadline
- 9 Apr 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 3 May 20214 years ago
- Contract Period
- 18 Jul 2021 - 20 Jul 2026 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- EAST DURHAM COLLEGE
- Contact Name
- Joanne Wilson
- Contact Email
- joanne.wilson@eastdurham.ac.uk
- Contact Phone
- +44 1915188238
Buyer Location
- Locality
- PETERLEE
- Postcode
- SR8 2RN
- Post Town
- Sunderland
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC41 Durham
- Delivery Location
- TLC North East (England)
-
- Local Authority
- County Durham
- Electoral Ward
- Peterlee West
- Westminster Constituency
- Easington
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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