Notice Information
Notice Title
Fraud and Cyber Crime Reporting & Analysis Service Procurement
Notice Description
The Mayor and Commonalty and Citizens of the City of London (City of London Corporation) in its capacity as Police Authority for the City of London Police is looking to procure the next generation of services that together will support Action Fraud and the National Fraud Intelligence Bureau (NFIB) The City of London Corporation intends to award up to three (3) separate contracts. Each service is described in more detail within the Procurement Documentation The Services consist of a single national point of contact for members of the public and organisations that have been victims of fraud and cyber crime to report details of the incident through a contact centre and online channels (Lot 1) Review and analysis of crime reports is based on the intelligence collected and maintained as part of the NFIB national responsibilities and managed through demand and workflow management, underpinned by systems integration (Lot 2) Service integration and management to support delivery in a multi-supplier / multi-agency environment (Lot 3) Each contract will be awarded for a maximum duration of seven (7) years. The initial contract duration of five (5) years (including where required up to eighteen (18) months for design, build, testing and implementation) will be subject to two (2) contract extension options exercisable by the Authority, of twelve (12) months each The estimated annual services charges for each Lot are: Lot 1 - PS6,700,000; Lot 2 - PS3,000,000; Lot 3 - PS1,000,000. It is anticipated that there will be additional charges for the design, build, testing and implementation of the solutions under each Lot For access to the Procurement Documentation, interested parties must first complete and submit to the Authority a signed non-disclosure agreement. To request a non-disclosure agreement for completion please contact anthony.vittadini@cityoflondon.gov.uk The Contracting Authority intends to hold a Market Engagement event currently scheduled to take place on 20 July 2021. For details of how to register for this event please contact anthony.vittadini@cityoflondon.gov.uk *Suppliers must be registered to the CapitalESourcing tendering portal as the Procurement Documentation will be made available through this tendering portal. Registration is free at https://www.capitalesourcing.com/web/login.shtml* **Please note that funding for the contracts described in Lots 1 - 3 will be made available on an annual basis**
Lot Information
Engagement Management: Contact Management and Victim Care
The Provision of Contact Centre(s) and online Channels as the main point of contract for victims of fraud and cyber crime and other stakeholders
Renewal: Up to two (2) renewals exercisable by the Authority, of one (1) year each.
Crime, Intelligence and Common Services: Crime and Intelligence Management and associated services that underpin all LotsCrime and intelligence management This Lot will provide services to support the crime and intelligence management capabilities and also the underlying data, information and knowledge management, demand & workflow management and systems integration for all Lots The contract will be awarded for a maximum duration of up to seven (7) years. The initial contract duration of five (5) years (including where required up to eighteen (18) months for design, build, testing and implementation) will be subject to two (2) contract extension options exercisable by the Authority, of twelve (12) months each The estimated annual service charges are PS3,000,000. It is anticipated that there will be additional charges for the design, build, test and implementation of the solutions
Renewal: As per Lot 1
Service Integration and ManagementService Integration and Management (SIAM) The provision of overarching service management and integration of services provided through Lots 1 and 2 and with external organisations and their suppliers where interoperability and information sharing is required The contract will be awarded for a maximum duration of up to seven (7) years. The initial contract duration of five (5) years (including where required up to eighteen (18) months for design, build, testing and implementation) will be subject to two (2) contract extension options exercisable by the Authority, of twelve (12) months each The estimated annual service charges are PS1,000,000. It is anticipated that there will be additional charges for the design, build, test and implementation of the solutions
Renewal: As per Lot 1
Lot 2Crime & Intelligence Management
Lot 3Service Integration & Management
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02c29d
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/018105-2023
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Competitive procedure with negotiation
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
72212441 - Financial analysis software development services
72212461 - Analytical or scientific software development services
72212730 - Security software development services
72212732 - Data security software development services
72212781 - System management software development services
72212782 - Storage management software development services
72260000 - Software-related services
72300000 - Data services
72313000 - Data capture services
72316000 - Data analysis services
72322000 - Data management services
72500000 - Computer-related services
72510000 - Computer-related management services
72590000 - Computer-related professional services
79131000 - Documentation services
79200000 - Accounting, auditing and fiscal services
79212400 - Fraud audit services
79220000 - Fiscal services
79342300 - Customer services
79420000 - Management-related services
79700000 - Investigation and security services
Notice Value(s)
- Tender Value
- £74,410,500 £10M-£100M
- Lots Value
- £58,910,500 £10M-£100M
- Awards Value
- Not specified
- Contracts Value
- £74,000,000 £10M-£100M
Notice Dates
- Publication Date
- 26 Jun 20232 years ago
- Submission Deadline
- 25 Aug 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 12 Jun 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Active, Cancelled
- Awards Status
- Active, Unsuccessful
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE MAYOR AND COMMONALTY AND CITIZENS OF THE CITY OF LONDON
- Contact Name
- Charlotte@metaprocurement.org
- Contact Email
- charlotte@metaprocurement.org
- Contact Phone
- +44 2076063030
Buyer Location
- Locality
- LONDON
- Postcode
- EC2P 2EJ
- Post Town
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI43 Haringey and Islington
- Delivery Location
- TLI London
-
- Local Authority
- Islington
- Electoral Ward
- Clerkenwell
- Westminster Constituency
- Islington South and Finsbury
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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}