Award

Cancelled UCA - Customer Relationship Management Solution

UNIVERSITY FOR THE CREATIVE ARTS

This public procurement record has 2 releases in its history.

Award

01 Dec 2021 at 09:47

Tender

27 Jul 2021 at 07:38

Summary of the contracting process

The University for the Creative Arts is conducting an active procurement process for a Customer Relationship Management (CRM) Solution, classified under software package and information systems. The tender, identified as UCA/2021/Marketing/CRM, is open for submissions until midday on 27 August 2021. The contract is set to commence on 17 October 2021, and the procurement method follows an open procedure, allowing broader participation. Interested suppliers must express their intention to participate by the closing date to gain access to full tender documentation.

This procurement presents significant opportunities for businesses specialising in CRM software, particularly those offering integrated customer databases and contact management solutions. Providers of sales and marketing software development services, as well as those with experience in business intelligence software, would find this tender well-suited for their capabilities. Engaging in this process can enable these businesses to expand their market presence and create valuable partnerships within the education sector.

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Notice Title

Cancelled UCA - Customer Relationship Management Solution

Notice Description

CANCELLED UCA - Customer Relationship Management SolutionREF - UCA/2021/Marketing/CRMThe University For The Creative Arts seeks to investigate the opportunities available to replace its current CRM (Radius) with an improved solution: a fully functional CRM software application - incorporating an integrated customer database and a full contact management suite - for supporting CRM, Marketing and Campaign ManagementSuppliers that would like to take part in this tender process are invited to Express Interest unti 27 Aug 2021 upon which they will be given access to the full tender documentation through this e-tendering system. Tender submissions must be received by Midday 27 Aug 2021Please allow sufficient time to make your return as late returns will not be permitted.Any questions relating to this tender should be made via correspondence on the website and can be addressed to the main contact as shown in the details above.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02ccb9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029772-2021
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48480000 - Sales, marketing and business intelligence software package

72212480 - Sales, marketing and business intelligence software development services

72212481 - Sales or marketing software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Dec 20214 years ago
Submission Deadline
27 Aug 2021Expired
Future Notice Date
Not specified
Award Date
1 Dec 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY FOR THE CREATIVE ARTS
Contact Name
Procurement
Contact Email
procurement@uca.ac.uk
Contact Phone
+44 1252892638

Buyer Location

Locality
FARNHAM
Postcode
GU9 7DS
Post Town
Guildford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified

Local Authority
Waverley
Electoral Ward
Farnham North West
Westminster Constituency
Farnham and Bordon

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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