Notice Information
Notice Title
The provision of an Integrated Urgent Care Service to NHS Devon Clinical Commissioning Group
Notice Description
NHS Devon CCG (the Commissioner) has awarded the provision of an Integrated Urgent Care Service (IUCS) for Devon. The contract is for the provision of: * 111 call handling services (NHS 111) * Clinical Assessment of 111 calls through the Clinical Assessment Service (CAS) * Out of Hours GP provision (OOH) This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
Lot Information
Lot 1
NHS Devon CCG (the Commissioner) has awarded a contract for the provision of an Integrated Urgent Care Service (IUCS) for Devon. The contract is for the provision of: * 111 call handling services (NHS 111) * Clinical Assessment of 111 calls through the Clinical Assessment Service (CAS) * Out of Hours GP provision (OOH) The NHS Long Term Plan clearly set out the need to act in redesigning the NHS urgent care 'access point', moving towards a "consult and complete" model. NHS 111 provides a vital service to help people with urgent care needs to get assessment, clinical advice, and treatment quickly. The service is significantly enhanced by increasing clinical consultation for patients calling 111, so that more patients get the care and advice they need over the phone, and only those who genuinely need to attend A&E or use the ambulance service are advised to do this. All other patients have their issue resolved over the phone if possible, or if not will be directed to appropriate primary care or community services, with an emphasis on strongly supporting patients in self-care. The core vision for the IUC service in Devon builds upon the success of NHS 111 in simplifying access for patients and increasing the confidence that they, commissioner, health professionals and most importantly the public have in services. The offer is easy access to urgent health care services that is fully integrated with all aspects of the system - through NHS 111. Integration sees urgent care services collaborating to deliver high quality, clinical assessment, advice, and treatment, with shared standards and processes and clear accountability and leadership. The 111 number must become the single telephony access point. The Clinical Assessment Service (CAS) is central to this, offering patients access to clinicians, both experienced generalists and specialists (such as Dental Nurses, Mental Health Nurses and Palliative Care Nurses). These clinicians will also be available to health professional colleagues who work with patients in the community, such as paramedics and nurses in nursing homes. Primary care out of hours and 111 services have been combined, and multidisciplinary clinicians added to the integrated working model. IUC services will book people into urgent face- to-face appointments where needed. This processed was managed by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner. Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02cd32
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/004971-2022
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
64 - Postal and telecommunications services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
64200000 - Telecommunications services
79510000 - Telephone-answering services
85100000 - Health services
85312310 - Guidance services
Notice Value(s)
- Tender Value
- £167,000,000 £100M-£1B
- Lots Value
- £167,000,000 £100M-£1B
- Awards Value
- Not specified
- Contracts Value
- £163,054,012 £100M-£1B
Notice Dates
- Publication Date
- 22 Feb 20224 years ago
- Submission Deadline
- 2 Sep 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 18 Feb 20224 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Active
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS Devon Clinical Commissioning Group
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- EXETER
- Postcode
- EX2 4QD
- Postcode Area
- Exeter
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK4 Devon
- Small Region (ITL 3)
- TLK43 Devon CC
- Delivery Location
- TLK4 Devon
-
- Local Authority
- Exeter
- Electoral Ward
- Newtown and St Leonard's
- Westminster Constituency
- Exeter
Further Information
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.