Award

NHS Devon CCG: Integrated Urgent Care Services across Devon

NHS DEVON CLINICAL COMMISSIONING GROUP

This public procurement record has 1 release in its history.

Award

01 Nov 2021 at 15:11

Summary of the contracting process

The procurement process involves NHS Devon Clinical Commissioning Group (CCG) seeking to contract Integrated Urgent Care Services across Devon, which includes NHS 111 and GP Out of Hours services. The tender was awarded via a limited procurement method without prior publication of a call for competition, attributed to extreme urgency stemming from the Covid-19 pandemic. The contract, valued at £19,435,352, was signed on 1st October 2021 and is set to run until 31st August 2022, with an option for a one-month extension.

This tender presents significant opportunities for businesses engaged in healthcare-related services, particularly those specialising in urgent care, telecommunications, or contact centre operations. Companies well-suited to compete are likely to be SMEs with experience in delivering integrated health services, as the incumbent provider, Devon Doctors Ltd, has been identified as the sole provider capable of meeting the acute needs of NHS Devon CCG within the set timeframe.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

NHS Devon CCG: Integrated Urgent Care Services across Devon

Notice Description

Integrated Urgent Care Services across Devon: incorporating NHS 111 and 111 First, GP Out of Hours and the Clinical Assessment Service (CAS).

Lot Information

Lot 1

Integrated Urgent Care Services across Devon incorporating NHS 111 and 111 First, GP Out of Hours and the Clinical Assessment Service (CAS). Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).

Options: Contract Awarded for period 1st October 2021 - 31st August 2022 with the option to extend for a further 1 month period.

Procurement Information

Intended procurement activity was delayed due to the Covid-19 pandemic. To enable a full procurement process and implementation period to be completed a direct award has been made for an 11 month contract (with the option to extend for a further 1 month period) to ensure continuity of services for Service Users. Devon Doctors Ltd, as the incumbent provider, have been identified as the only provider that can supply the services required for the commissioner within the imposed timeframe. The contract notice for services from 1st September 2022 was advertised on 27 July 2021, reference number 000-017860.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02f232
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027332-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services


CPV Codes

64200000 - Telecommunications services

79512000 - Call centre

85100000 - Health services

85312310 - Guidance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£19,435,352 £10M-£100M

Notice Dates

Publication Date
1 Nov 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Sep 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS DEVON CLINICAL COMMISSIONING GROUP
Contact Name
Garry Mitchell, Deputy Director of Procurement, NHS South, Central and West Commissioning Support Unit
Contact Email
scwcsu.clinical.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK4 Devon

Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

DEVON DOCTORS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-02f232-2021-11-01T15:11:46Z",
    "date": "2021-11-01T15:11:46Z",
    "ocid": "ocds-h6vhtk-02f232",
    "description": "The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 (\"the Regulations\") which are not subject to the full regime of the Regulations, but is instead governed by the \"Light Touch Regime\" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). Deadline for lodging of appeals should be in accordance with Regulation 87 and Regulation 91 of the Regulations.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-02f232",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "NHS Devon CCG: Integrated Urgent Care Services across Devon",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85100000",
            "description": "Health services"
        },
        "mainProcurementCategory": "services",
        "description": "Integrated Urgent Care Services across Devon: incorporating NHS 111 and 111 First, GP Out of Hours and the Clinical Assessment Service (CAS).",
        "lots": [
            {
                "id": "1",
                "description": "Integrated Urgent Care Services across Devon incorporating NHS 111 and 111 First, GP Out of Hours and the Clinical Assessment Service (CAS). Additional information: The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 (\"the Regulations\") which are not subject to the full regime of the Regulations, but is instead governed by the \"Light Touch Regime\" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": true,
                "options": {
                    "description": "Contract Awarded for period 1st October 2021 - 31st August 2022 with the option to extend for a further 1 month period."
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "64200000",
                        "description": "Telecommunications services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79512000",
                        "description": "Call centre"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85312310",
                        "description": "Guidance services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKK4"
                    }
                ],
                "deliveryLocation": {
                    "description": "Devon, United Kingdom"
                },
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "reviewDetails": "As described in VI.3, deadline for lodging of appeals should be in accordance with Regulation 87 and Regulation 91 of the 2015 Regulations.",
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_EXTREME_URGENCY",
                "description": "Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive"
            }
        ],
        "procurementMethodRationale": "Intended procurement activity was delayed due to the Covid-19 pandemic. To enable a full procurement process and implementation period to be completed a direct award has been made for an 11 month contract (with the option to extend for a further 1 month period) to ensure continuity of services for Service Users. Devon Doctors Ltd, as the incumbent provider, have been identified as the only provider that can supply the services required for the commissioner within the imposed timeframe. The contract notice for services from 1st September 2022 was advertised on 27 July 2021, reference number 000-017860."
    },
    "awards": [
        {
            "id": "027332-2021-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-33253",
                    "name": "Devon Doctors Ltd"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-2446",
            "name": "NHS Devon Clinical Commissioning Group",
            "identifier": {
                "legalName": "NHS Devon Clinical Commissioning Group"
            },
            "address": {
                "streetAddress": "County Hall, Topsham Road",
                "locality": "Exeter",
                "region": "UKK4",
                "postalCode": "EX2 4QD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Garry Mitchell, Deputy Director of Procurement, NHS South, Central and West Commissioning Support Unit",
                "email": "Scwcsu.clinical.procurement@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://devonccg.nhs.uk/",
                "buyerProfile": "https://in-tendhost.co.uk/scwcsu/aspx/Home",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-33253",
            "name": "Devon Doctors Ltd",
            "identifier": {
                "legalName": "Devon Doctors Ltd"
            },
            "address": {
                "streetAddress": "Suite 1 Osprey House, Osprey Road, Sowton Industrial Estate",
                "locality": "Exeter",
                "region": "UKK4",
                "postalCode": "EX2 7WN",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://devondoctors.co.uk/",
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-22460",
            "name": "NHS Devon CCG",
            "identifier": {
                "legalName": "NHS Devon CCG"
            },
            "address": {
                "streetAddress": "County Hall, Topsham Road",
                "locality": "Exeter",
                "postalCode": "EX2 4QD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "d-ccg.corporateservices@nhs.net"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-2446",
        "name": "NHS Devon Clinical Commissioning Group"
    },
    "contracts": [
        {
            "id": "027332-2021-1",
            "awardID": "027332-2021-1",
            "status": "active",
            "value": {
                "amount": 19435352,
                "currency": "GBP"
            },
            "dateSigned": "2021-10-01T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}