Notice Information
Notice Title
PRELIMINARY MARKET ENGAGEMENT - Contact Centre Solution
Notice Description
Kirklees Council is looking to upgrade its Contact Centre solution which includes telephony and automated switchboard, to one which meets the needs of a modern Council and prioritises the diverse needs, expectations and contact preferences of our Service users.
Lot Information
Lot 1
Kirklees Council is undertaking a Preliminary Market Consultation (PMC). This is not an Invitation to tender or request for formal expressions of interest. The Council, as Contracting Authority is issuing a request for information only to assess the reaction of the market and thus make any future procurement process more focused and efficient. The purpose of this PMC is to alert potential suppliers to an opportunity in relation to supply of the current contact centre solution (telephony and automated switchboard) that is likely to be issued to market early in 2022. The contract value for this project is unknown at this stage, therefore this PIN is being issued to ensure that any subsequent procurement process undertaken following this PMC is compliant should the contract be valued at above the threshold for Goods and Services. The Council would like to gain information from the market to shape the future procurement process. Further information on the PMC and response questionnaire is available for interested organisations to access on the YORtender website (https://yortender.eu-supply.com). Additional information: Further information on this process is available through the regional procurement portal https://yortender.eu-supply.com Responses to the PMC must be made via YORtender no later than 13:00 on 7 January 2022.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0300da
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/031075-2021
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
48 - Software package and information systems
-
- CPV Codes
32524000 - Telecommunications system
48500000 - Communication and multimedia software package
48510000 - Communication software package
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 14 Dec 20214 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 28 Feb 2022Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE COUNCIL OF THE BOROUGH OF KIRKLEES
- Contact Name
- Dave Thompson
- Contact Email
- dave.thompson@kirklees.gov.uk
- Contact Phone
- +44 1484221000
Buyer Location
- Locality
- HUDDERSFIELD
- Postcode
- HD1 2TA
- Post Town
- Huddersfield
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE44 Calderdale and Kirklees
- Delivery Location
- TLE44 Calderdale and Kirklees
-
- Local Authority
- Kirklees
- Electoral Ward
- Newsome
- Westminster Constituency
- Huddersfield
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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