Notice Information
Notice Title
Market Engagement - Workforce Management Solution
Notice Description
The Northern Ireland Housing Executive (NIHE) requires a COTS Workforce Management IT system to support the delivery of its response maintenance service to 30,000 of its 85,000 homes throughout Northern Ireland. This system will need to facilitate the planning, monitoring, control and co-ordination of the tasks and activities required to provide a response maintenance service, and will be used by 300+ NIHE operatives and staff. At this time, we are considering the following options for the system landscape: 1) One system - providing all of the functionality listed below or 2) A core system providing the core requirements integrated with separate systems for the additional requirements. *Please note the NIHE are not seeking to develop a product
Lot Information
Lot 1
The NIHE seeks to engage with suppliers who can offer a Workforce Management IT system to provide all of the following core requirements: *a range of technology options to integrate with the NIHE IT Systems including Web Services , Application API's, file exchange options including secure FTP , XML and CSV *Work order management and tracking (to be used on mobile devices) to include: -Capture of work risk assessments -Recording of stock/ materials used per work order -Record before and after photographs of work order -Schedule of Rate management *Resource Planning and Management to include: -Dynamic scheduling engine -Workforce planning -Task allocation -Staff profiles/ competencies -The ability to record task completion times -Text messaging to customers - Confirmation and evidence of text messaging to tenants to confirm appointments *Mobile Working: -Full workload/diary and detailed work tasks available on and updated directly from secure mobile device -Point of Work Risk Assessments and Safe Systems of Work -Direct capture of task events/stages (e.g. task assigned time/date, arrived time/date, task complete time/date) and task status aligned with KPIs. -Automatic notification of task variation *Fleet Management, tracking the key information about vehicles and equipment *Full dashboard reporting facility to support reporting against task KPI's, cost reporting against budget, resource availability and efficiency, resource workload, resource timesheets. *Document Management *Electronic survey templates *Asset Management NIHE also has the following additional requirement which could be provided by either the core system or via integration with separate IT systems. This includes: *Stock Management: -The ability for NIHE vans to hold and manage stock for response repairs and record stock history, availability, pricing and distribution. Additional information: If you would like to register your interest, please e-mail patrice.mcmahon@nihe.gov.uk no later than 23rd February 2022 at 15.00 giving your contact details i.e. name,. job title, email address and contact telephone number. Any requests to register interest after this time and date will not be accepted. Please ensure only one representative from your organisation registers interest. NIHE may wish to follow up with a questionnaire and subsequently hold interviews on submitted questionnaires and/or hold demonstrations of products to seek further information. Please note that information associated with this Expression of Interest is subject to change.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-031535
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/003738-2022
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
48330000 - Scheduling and productivity software package
48332000 - Scheduling software package
48430000 - Inventory management software package
72000000 - IT services: consulting, software development, Internet and support
72212330 - Scheduling and productivity software development services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 Feb 20224 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 1 Sep 2022Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTHERN IRELAND HOUSING EXECUTIVE
- Contact Name
- Not specified
- Contact Email
- patrice.mcmahon@nihe.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- BELFAST
- Postcode
- BT2 8BP
- Post Town
- Northern Ireland
- Country
- Northern Ireland
-
- Major Region (ITL 1)
- TLN Northern Ireland
- Basic Region (ITL 2)
- TLN0 Northern Ireland
- Small Region (ITL 3)
- TLN06 Belfast
- Delivery Location
- TLN Northern Ireland
-
- Local Authority
- Belfast
- Electoral Ward
- Central
- Westminster Constituency
- Belfast South and Mid Down
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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