Tender

Provision of Field Services Management Platform & Associated Services

SEVERN TRENT WATER LIMITED

This public procurement record has 2 releases in its history.

TenderUpdate

14 Apr 2022 at 07:36

Tender

22 Feb 2022 at 16:53

Summary of the contracting process

Severn Trent Water Limited, located in Coventry, is inviting tenders for the provision of a Field Services Management Platform and associated services within the IT services industry. The procurement is currently in the active Tender stage, with a deadline for submissions set for 24 March 2022. This initiative aims to create a new platform capable of improving operations and integrating mobile applications, following a selective procurement method which includes a negotiated procedure with a prior call for competition.

This tender presents significant opportunities for businesses specialising in IT consulting, software development, and mobile application integration. Companies proficient in delivering field service management solutions, particularly those with expertise in work order management, scheduling, and contractor management, would be well-suited to compete. The successful implementation of this platform is expected to enhance operational efficiency for Severn Trent Water, highlighting the potential for long-term partnerships and ongoing service provisions in the water utilities sector.

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Notice Title

Provision of Field Services Management Platform & Associated Services

Notice Description

The procurement of a Field Services Management software platform and integration of mobile applications

Lot Information

Lot 1

This procurement process is a joint call to establish a qualification system by Severn Trent Water Limited ("STW") and Hafren Dyfrdwy Cyfyngedig ("HD") pursuant to the Utilities Contracts Regulations 2016 ("UCR 2016") Provision of a single or joint solution to integrate and implement a new Field Services Management Platform that will open access to new functionalities that will enable us to remove some SAP customizations, improve operations and exploit new capabilities. Key capabilities of the new solution would include: * Work Order management * Scheduling and Dispatch (including Traffic Management) * Mobile Application * Security and Access * Data and Reporting * Demand and Capacity Management * Integration to third party systems * Contractor Management * Customer management * Simplify support and access through a SaaS solution (accessible from any device). * Simplify the overall process. * Tracking of mobile assets like pumps, water bowsers, vehicle cranes, compressors etc. and tie in with planning / scheduling. * Ability to manage volumes / quantities / capacity / speed / routes on vehicles (to support ability to manage loads with multiple pick-ups and drops on different vehicle types) to support the end-to-end planning and scheduling process.

Options: Yes up to 36 Months with a minimum of 12 months

Renewal: Subject to performance and business requirements

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-031a26
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009981-2022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

51 - Installation services (except software)

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

51600000 - Installation services of computers and office equipment

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Apr 20223 years ago
Submission Deadline
24 Mar 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SEVERN TRENT WATER LIMITED
Additional Buyers

HAFREN DYFRYDWY

Contact Name
Nasrin Mozlu
Contact Email
nasrin.mozlu@severntrent.co.uk
Contact Phone
Not specified

Buyer Location

Locality
COVENTRY
Postcode
CV1 2LZ
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified

Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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