Microsoft Dynamics Integrated Telephony Solution for TTP

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    "date": "2022-04-19T16:56:29+01:00",
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            "id": "32014L0024",
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        "title": "Microsoft Dynamics Integrated Telephony Solution for TTP",
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        "lots": [
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                "id": "1",
                "description": "DHCW is seeking to exercise a further twelve (12) month extension, beyond the intended contract term. A contract extension is required to enable the ongoing delivery of the telephony solution which underpins Test Trace Protect (\"TTP\") and supports the management of the Covid-19 Pandemic.",
                "contractPeriod": {
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            "title": "Microsoft Dynamics Integrated Telephony Solution for TTP",
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                    "name": "Solgari Limited"
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            "contactPoint": {
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                "email": "edward.grant@solgari.com"
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            "title": "Microsoft Dynamics Integrated Telephony Solution for TTP",
            "status": "active",
            "value": {
                "amount": 3487375.6,
                "currency": "GBP"
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            "dateSigned": "2022-04-05T00:00:00+01:00",
            "period": {
                "durationInDays": 360
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            "periodRationale": "N/A",
            "items": [
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                    "classification": {
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            "amendments": [
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                    "description": "Extension of contract term for a further twelve (12) months from 1st June 2022 to 31st May 2023.",
                    "rationale": "Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: In order to secure an appropriate supplier to ensure a new contract was in situ to replace the current contract, DHCW conducted a further competition via the NPS Framework, Lot 5 - IT Solutions. As a result, DHCW received three (3) responses, all of which were evaluated in accordance with our published evaluation criteria. Unfortunately, the procurement has been aborted as upon evaluation, none of the bids received provided a comparable solution that fully meets the Authority's requirements. During this time the status of the pandemic has also changed and the requirement for this service is also anticipated to change accordingly. The current Contract expires in May 2022 and as such there is now insufficient time to undertake a secondary procurement and complete all off-boarding and on-boarding activities. The extension will enable NHS Wales to continue contact tracing until 31st May 2023 or until such time as Welsh Government advises that contact tracing can be stood down."
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