Award

P-2206 Workforce Management Tool

TRANSLINK

This public procurement record has 2 releases in its history.

Award

03 Oct 2022 at 11:20

Tender

27 Jun 2022 at 13:24

Summary of the contracting process

Translink, a public transport agency in Belfast, United Kingdom, recently awarded a contract for the supply of a Workforce Management Tool for their Contact Centre. The procurement process, initiated through a tender, reached the award stage. The contract, titled "P-2206 Workforce Management Tool," falls under the IT services industry category with a specific focus on consulting, software development, and support. The procurement method used was an open procedure, with evcom LTD being the active supplier for the awarded contract.

This tender opportunity presents a chance for businesses providing IT services, especially those specializing in consulting, software development, and support, to engage with a significant public organisation like Translink. The contract, now in the active status, can serve as a mechanism for business growth, particularly for small to medium-sized enterprises. Companies interested in system implementation planning services and with experience in similar projects would be well-suited to compete in this procurement process.

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Notice Title

P-2206 Workforce Management Tool

Notice Description

Translink requires a Contractor to supply a Workforce Management Tool for the Translink Contact Centre. Your response must be submitted via the relevant Call for Tender (CfT) on the eTendersNI portal. Instructions on how to submit your response can be found within the Interactive Walkthrough on the eTendersNI Homepage. No other method of submission will be accepted.

Lot Information

Lot 1

Translink requires a Contractor to supply a Workforce Management Tool for the Translink Contact Centre. Your response must be submitted via the relevant Call for Tender (CfT) on the eTendersNI portal. Instructions on how to submit your response can be found within the Interactive Walkthrough on the eTendersNI Homepage. No other method of submission will be accepted.

Renewal: Option to extend for up to 24-months

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-034b08
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027669-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

72 - IT services: consulting, software development, Internet and support


CPV Codes

30196000 - Planning systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
£150,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Oct 20223 years ago
Submission Deadline
28 Jul 2022Expired
Future Notice Date
Not specified
Award Date
2 Oct 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRANSLINK
Contact Name
NEIL BOWERS
Contact Email
neil.bowers@translink.co.uk
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT2 7LX
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN0 Northern Ireland, TLN06 Belfast

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

EVCOM

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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