Notice Information
Notice Title
22_02_04 NHS Prescriptions, Cards & Print
Notice Description
This framework agreement is for the NHSBSA and wider health family to provide and distribute secure forms, non secure forms, personalised printed products, NHS Cards, Health Insurance Cards.<br/>The Supplier will provide an online ordering portal and customer contact centre with catalogues to order secure and non secure forms:<br/><br/>The framework will be accessible by other Ordering Organisations:<br/>1) the NHS Business Services Authority (NHSBSA) and its successor bodies;<br/>1) NHS organisations in England and Wales. NHS Scotland and Health & Social Care Northern Ireland and any Crown Dependency which may join this Contract during its term.<br/>3) Department of Health and Social Care bodies and NHS bodies in existence at the time of this tender and those created under any NHS restructure; private sector organisations wishing to purchase permitted NHS printed products and wishing to use associated services (e.g private provider organisations);<br/>4) public sector bodies wishing to purchase permitted NHS printed products and wishing to use associated services;<br/>5) voluntary and third sector bodies and charities wishing to purchase permitted NHS printed products and wishing to use associated services; and<br/>6) Members of the Public wishing to receive individual HwHC products.<br/>Products purchased by Authorised Users which provide clinical or support services to NHS patients such as NHS England, NHS Wales and a range of other health organisations; including but not limited to Local Authorities, NHS Trusts, NHS Foundation Trusts, Integrated Care Boards, Health Boards, NHS Provider Organisations, Community Dentists, Pharmacists and Opticians, NHS Employers and the NHS in Scotland and Northern Ireland are to be ordered via the Supplier's online portal. The online ordering portal is accessed by in excess of 1k ordering organisations and more than 7.4k individual customers.
Lot Information
Lot 1
This framework agreement is for the NHSBSA and wider health family to provide secure forms, non secure forms, personalised printed products, NHS Cards and Health Insurance Cards.
The current requirement is to provide an agreement to produce and distribute personalised cards and/or paper certificates and/or digital exemptions and/or documentation for:
- Medical Exemption (Medex)
- Tax Credits (TC)
- European Health Insurance Card (EHIC)
- Global Health Insurance Card (GHIC)
- NHS Pension payroll information
- Covid Pass
To provide an online ordering portal and customer contact centre with catalogues to order secure and non secure forms:
The Secure catalogue consists of prescription forms used in England and Wales and can either be personalised pads or non-personalised single sheets.
The Non-Secure catalogue consists of national products used across the NHS; these range from dental record cards to specialist neonatal screening cards, multipart patient record and information packs. In addition, the Help with Health Costs catalogue consists of a number of leaflets, posters and application forms which enable certain patients to receive financial assistance with elements of their healthcare.
Renewal: This contract will be awarded for an initial 4 year term with the option to extend for a further 2 years. The initial start date of 01/07/2024 is the date of operational services commencement. It does not include the implementation period which is anticipated to commence in September 2023.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0352ea
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/037669-2023
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
22 - Printed matter and related products
64 - Postal and telecommunications services
79 - Business services: law, marketing, consulting, recruitment, printing and security
85 - Health and social work services
-
- CPV Codes
22458000 - Bespoke printed matter
64216200 - Electronic information services
79824000 - Printing and distribution services
85100000 - Health services
Notice Value(s)
- Tender Value
- £123,100,000 £100M-£1B
- Lots Value
- £123,100,000 £100M-£1B
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 21 Dec 20232 years ago
- Submission Deadline
- 11 May 2023Expired
- Future Notice Date
- 9 Jan 2023Expired
- Award Date
- 15 Dec 20232 years ago
- Contract Period
- 30 Jun 2024 - 1 Jul 2028 4-5 years
- Recurrence
- 2030 depending on whether options to extend are exercised.
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS BUSINESS SERVICES AUTHORITY
- Contact Name
- NHSBSA Commercial Services
- Contact Email
- commercialservicesteam@nhsbsa.nhs.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- NEWCASTLE UPON TYNE
- Postcode
- NE15 8NY
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- Not specified
-
- Local Authority
- Newcastle upon Tyne
- Electoral Ward
- Lemington
- Westminster Constituency
- Newcastle upon Tyne Central and West
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-0352ea-2023-12-21T12:29:43Z",
"date": "2023-12-21T12:29:43Z",
"ocid": "ocds-h6vhtk-0352ea",
"initiationType": "tender",
"tender": {
"id": "C76509",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "22_02_04 NHS Prescriptions, Cards & Print",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "79824000",
"description": "Printing and distribution services"
},
"mainProcurementCategory": "services",
"description": "This framework agreement is for the NHSBSA and wider health family to provide and distribute secure forms, non secure forms, personalised printed products, NHS Cards, Health Insurance Cards.<br/>The Supplier will provide an online ordering portal and customer contact centre with catalogues to order secure and non secure forms:<br/><br/>The framework will be accessible by other Ordering Organisations:<br/>1) the NHS Business Services Authority (NHSBSA) and its successor bodies;<br/>1) NHS organisations in England and Wales. NHS Scotland and Health & Social Care Northern Ireland and any Crown Dependency which may join this Contract during its term.<br/>3) Department of Health and Social Care bodies and NHS bodies in existence at the time of this tender and those created under any NHS restructure; private sector organisations wishing to purchase permitted NHS printed products and wishing to use associated services (e.g private provider organisations);<br/>4) public sector bodies wishing to purchase permitted NHS printed products and wishing to use associated services;<br/>5) voluntary and third sector bodies and charities wishing to purchase permitted NHS printed products and wishing to use associated services; and<br/>6) Members of the Public wishing to receive individual HwHC products.<br/>Products purchased by Authorised Users which provide clinical or support services to NHS patients such as NHS England, NHS Wales and a range of other health organisations; including but not limited to Local Authorities, NHS Trusts, NHS Foundation Trusts, Integrated Care Boards, Health Boards, NHS Provider Organisations, Community Dentists, Pharmacists and Opticians, NHS Employers and the NHS in Scotland and Northern Ireland are to be ordered via the Supplier's online portal. The online ordering portal is accessed by in excess of 1k ordering organisations and more than 7.4k individual customers.",
"value": {
"amount": 123100000,
"currency": "GBP"
},
"lots": [
{
"id": "1",
"description": "This framework agreement is for the NHSBSA and wider health family to provide secure forms, non secure forms, personalised printed products, NHS Cards and Health Insurance Cards.<br/>The current requirement is to provide an agreement to produce and distribute personalised cards and/or paper certificates and/or digital exemptions and/or documentation for:<br/><br/>- Medical Exemption (Medex)<br/>- Tax Credits (TC)<br/>- European Health Insurance Card (EHIC)<br/>- Global Health Insurance Card (GHIC)<br/>- NHS Pension payroll information<br/>- Covid Pass<br/><br/>To provide an online ordering portal and customer contact centre with catalogues to order secure and non secure forms:<br/><br/>The Secure catalogue consists of prescription forms used in England and Wales and can either be personalised pads or non-personalised single sheets.<br/><br/>The Non-Secure catalogue consists of national products used across the NHS; these range from dental record cards to specialist neonatal screening cards, multipart patient record and information packs. In addition, the Help with Health Costs catalogue consists of a number of leaflets, posters and application forms which enable certain patients to receive financial assistance with elements of their healthcare.",
"status": "cancelled",
"value": {
"amount": 123100000,
"currency": "GBP"
},
"contractPeriod": {
"startDate": "2024-07-01T00:00:00+01:00",
"endDate": "2028-07-01T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "This contract will be awarded for an initial 4 year term with the option to extend for a further 2 years. The initial start date of 01/07/2024 is the date of operational services commencement. It does not include the implementation period which is anticipated to commence in September 2023."
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"hasOptions": false,
"awardCriteria": {
"criteria": [
{
"name": "quality - technical",
"type": "quality",
"description": "50%"
},
{
"name": "quality - Social Value",
"type": "quality",
"description": "10%"
},
{
"type": "price",
"description": "40%"
}
]
}
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "85100000",
"description": "Health services"
},
{
"scheme": "CPV",
"id": "22458000",
"description": "Bespoke printed matter"
},
{
"scheme": "CPV",
"id": "64216200",
"description": "Electronic information services"
},
{
"scheme": "CPV",
"id": "79824000",
"description": "Printing and distribution services"
}
],
"deliveryAddresses": [
{
"region": "UK"
},
{
"region": "UK"
},
{
"region": "UK"
}
],
"deliveryLocation": {
"description": "The main place of performance is the UK however there are a number of EHIC and pensions payroll information to be distributed to addresses in the European Economic Area (EEA) each year"
},
"relatedLot": "1"
}
],
"communication": {
"futureNoticeDate": "2023-01-09T00:00:00Z",
"atypicalToolUrl": "https://health-family.force.com/s/Welcome"
},
"coveredBy": [
"GPA"
],
"amendments": [
{
"id": "1",
"unstructuredChanges": [
{
"newValue": {
"text": "This PIN Pre-tender Market Engagement (PTME) and Request for Information (RFI) is to provide the market with information surrounding the opportunity for a framework agreement for the NHSBSA and wider health family to provide secure forms, non secure forms, NHS Cards, Health Insurance Cards and Healthy Start Prepaid Cards and obtain information from the market to inform the procurement and contracting strategy. The current requirement is to provide an agreement to produce and distribute personalised cards and/or paper certificates and/or digital exemptions and/or documentation for: - Medical Exemption (Medex) - Tax Credits (TC) - European Health Insurance Card (EHIC) - Global Health Insurance Card (GHIC) - Healthy Start Prepaid Cards (this is an FCA regulated product) - NHS Pension payroll information provide an online ordering portal and customer contact centre with catalogues to order secure and non secure forms: The Secure catalogue consists of prescription forms used in England and Wales and can either be personalised pads or non-personalised single sheets. The Non-Secure catalogue consists of national products used across the NHS; these range from dental record cards to specialist neonatal screening cards, multipart patient record and information packs. In addition, the Help with Health Costs catalogue consists of a number of leaflets, posters and application forms which enable certain patients to receive financial assistance with elements of their healthcare. Further details will be provided in Supplier Webinar and interested parties must register an interest and further details are available via https://health-family.force.com/s/Welcome. The opportunity reference is C76505. RFI documentation will be issued through the Health Family Portal upon receipt of your expression of interest and in any event no later than Tuesday 2nd August 2022. A supplier webinar which will be held 10:00 (BST), Monday 8th August 2022. RFI response is due noon Friday 26th August 2022. Interested parties must register an interest in the supplier webinar and RFI through the Health Family Portal by noon Monday 1st August 2022. This is a pre-market-engagement exercise. It is not an invitation to tender or invitation to offer an agreement and will not result in an award of a contract. If you do not wish to take part in this RFI exercise, it will not affect any current or future business with the NHSBSA. Participation in this RFI exercise will not qualify you to provide any services or products to the NHSBSA and will not guarantee an invitation to submit an offer as part of any future procurement exercise. The NHSBSA will not accept any liability for costs incurred by you in participating in this RFI exercise. This invitation has been published on the Find a Tender Service and on Contracts Finder"
},
"where": {
"section": "II.2.4.1",
"label": "Description of procurement"
}
}
]
}
],
"participationFees": [
{
"id": "1",
"type": [
"document"
]
}
],
"submissionMethod": [
"electronicSubmission",
"written"
],
"submissionMethodDetails": "https://health-family.force.com/s/Welcome",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"techniques": {
"hasFrameworkAgreement": true,
"frameworkAgreement": {
"maximumParticipants": 1,
"periodRationale": "Return on investment"
}
},
"tenderPeriod": {
"endDate": "2023-05-11T12:00:00+01:00"
},
"submissionTerms": {
"languages": [
"en"
],
"bidValidityPeriod": {
"durationInDays": 2160
}
},
"awardPeriod": {
"startDate": "2023-05-18T12:00:00+01:00"
},
"bidOpening": {
"date": "2023-05-18T12:00:00+01:00",
"address": {
"streetAddress": "Tenders will be opened using the Authority's e-tendering system"
},
"description": "Tenders will be opened using the Authority's e-tendering system"
},
"hasRecurrence": true,
"contractTerms": {
"hasElectronicOrdering": true,
"electronicInvoicingPolicy": "allowed",
"hasElectronicPayment": true
},
"recurrence": {
"description": "2030 depending on whether options to extend are exercised."
}
},
"parties": [
{
"id": "GB-FTS-8532",
"name": "NHS Business Services Authority",
"identifier": {
"legalName": "NHS Business Services Authority"
},
"address": {
"streetAddress": "Stella House, Goldcrest Way, Newburn Riverside",
"locality": "Newcastle upon Tyne",
"region": "UKC22",
"postalCode": "NE15 8NY",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "NHSBSA Commercial Services",
"email": "commercialservicesteam@nhsbsa.nhs.uk",
"url": "https://health-family.force.com/s/Welcome"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.nhsbsa.nhs.uk/",
"buyerProfile": "https://www.nhsbsa.nhs.uk/",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "BODY_PUBLIC",
"description": "Body governed by public law"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-18700",
"name": "NHS Business Services Authority",
"identifier": {
"legalName": "NHS Business Services Authority"
},
"address": {
"streetAddress": "Stella House, Goldcrest Way",
"locality": "Newcastle Upon Tyne",
"postalCode": "NE15 8NY",
"countryName": "United Kingdom"
},
"contactPoint": {
"email": "nhsbsa.commercialservicesteam@nhs.net"
},
"roles": [
"reviewBody",
"reviewContactPoint"
],
"details": {
"url": "https://www.nhsbsa.nhs.uk/"
}
},
{
"id": "GB-FTS-101301",
"name": "XEROX (UK) LIMITED",
"identifier": {
"legalName": "XEROX (UK) LIMITED",
"id": "00330754"
},
"address": {
"streetAddress": "Building 4 Uxbridge Business Park, Sanderson Road",
"locality": "Uxbridge",
"region": "UK",
"postalCode": "UB8 1DH",
"countryName": "United Kingdom"
},
"contactPoint": {
"telephone": "+49 1895251133",
"email": "UXB.Bidteam@xerox.com"
},
"roles": [
"supplier"
],
"details": {
"url": "http://www.xerox.com",
"scale": "large"
}
}
],
"buyer": {
"id": "GB-FTS-8532",
"name": "NHS Business Services Authority"
},
"language": "en",
"description": "The framework will be accessible by other Ordering Organisations:<br/>1) the NHS Business Services Authority (NHSBSA) and its successor bodies;<br/>1) NHS organisations in England and Wales. NHS Scotland and Health & Social Care Northern Ireland and any Crown Dependency which may join this Contract during its term.<br/>3) Department of Health and Social Care bodies and NHS bodies in existence at the time of this tender and those created under any NHS restructure; private sector organisations wishing to purchase permitted NHS printed products and wishing to use associated services (e.g private provider organisations);<br/>4) public sector bodies wishing to purchase permitted NHS printed products and wishing to use associated services;<br/>5) voluntary and third sector bodies and charities wishing to purchase permitted NHS printed products and wishing to use associated services; and<br/>6) Members of the Public wishing to receive individual HwHC products.<br/>Products purchased by Authorised Users which provide clinical or support services to NHS patients such as NHS England, NHS Wales and a range of other health organisations; including but not limited to Local Authorities, NHS Trusts, NHS Foundation Trusts, Integrated Care Boards, Health Boards, NHS Provider Organisations, Community Dentists, Pharmacists and Opticians, NHS Employers and the NHS in Scotland and Northern Ireland are to be ordered via the Supplier's online portal. The online ordering portal is accessed by in excess of 1k ordering organisations and more than 7.4k individual customers.<br/><br/>Please note that all dates and figures in this notice are approximate and subject to change.<br/><br/>Any resulting contract will be considered as a contract made in England according to English Law and will be subject to the exclusive jurisdiction of the English Courts;<br/><br/>Grouping of bidders may be required to form a separate limited liability company or other legal form and/or one that takes full responsibility and/or liability and/or confirm that each takes joint and several liability.<br/><br/>The Contracting Authority conducted pre-tender market engagement following the publication of a Prior Information Notice (PIN) 2022/S 000-019522 . The report outlining the findings of this exercise can be found at https://health-family.force.com/s/Welcome (search opportunities using system reference C76509 - Supplier Documents/PTME Report",
"awards": [
{
"id": "037669-2023-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-101301",
"name": "XEROX (UK) LIMITED"
}
]
}
],
"contracts": [
{
"id": "037669-2023-1",
"awardID": "037669-2023-1",
"status": "active",
"dateSigned": "2023-12-15T00:00:00Z"
}
],
"bids": {
"statistics": [
{
"id": "3",
"measure": "bids",
"relatedLot": "1",
"value": 2
},
{
"id": "4",
"measure": "electronicBids",
"relatedLot": "1",
"value": 2
},
{
"id": "1",
"measure": "lowestValidBidValue",
"relatedLot": "1",
"value": 125846418,
"currency": "GBP"
},
{
"id": "2",
"measure": "highestValidBidValue",
"relatedLot": "1",
"value": 125846418,
"currency": "GBP"
}
]
}
}