Notice Information
Notice Title
Microsoft Dynamics Implementation Partner
Notice Description
The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365. The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month. There is a requirement to procure a technical implementation partner to provide support with the following: * Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform * To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council * To provide advice and guidance on future support models * To set up the Dynamics 365 environment * To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion * To provide expertise in the implementation approach and phasing of the project
Lot Information
Lot 1
The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365. The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month. There is a requirement to procure a technical implementation partner to provide support with the following: * Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform * To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council * To provide advice and guidance on future support models * To set up the Dynamics 365 environment * To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion * To provide expertise in the implementation approach and phasing of the project Ran as an open OJEU Tender
Renewal: 1 x 12 Months extension option
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03572a
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/028755-2022
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £872,740 £500K-£1M
Notice Dates
- Publication Date
- 12 Oct 20223 years ago
- Submission Deadline
- 30 Aug 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 22 Sep 20223 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TRAFFORD COUNCIL
- Contact Name
- Mr Liam Gilmore
- Contact Email
- liam.gilmore@star-procurement.gov.uk
- Contact Phone
- +44 7800515466
Buyer Location
- Locality
- SALE
- Postcode
- M33 7ZF
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD34 Greater Manchester South West
- Delivery Location
- TLD North West (England)
-
- Local Authority
- Trafford
- Electoral Ward
- Sale Central
- Westminster Constituency
- Wythenshawe and Sale East
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-03572a-2022-10-12T18:49:52+01:00",
"date": "2022-10-12T18:49:52+01:00",
"ocid": "ocds-h6vhtk-03572a",
"initiationType": "tender",
"tender": {
"id": "DN625345",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "Microsoft Dynamics Implementation Partner",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
},
"mainProcurementCategory": "services",
"description": "The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365. The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month. There is a requirement to procure a technical implementation partner to provide support with the following: * Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform * To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council * To provide advice and guidance on future support models * To set up the Dynamics 365 environment * To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion * To provide expertise in the implementation approach and phasing of the project",
"lots": [
{
"id": "1",
"description": "The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365. The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month. There is a requirement to procure a technical implementation partner to provide support with the following: * Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform * To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council * To provide advice and guidance on future support models * To set up the Dynamics 365 environment * To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion * To provide expertise in the implementation approach and phasing of the project Ran as an open OJEU Tender",
"awardCriteria": {
"criteria": [
{
"name": "Quality",
"type": "quality",
"description": "55"
},
{
"name": "Social Value",
"type": "quality",
"description": "15"
},
{
"type": "price",
"description": "30"
}
]
},
"contractPeriod": {
"startDate": "2022-11-01T00:00:00Z"
},
"hasRenewal": true,
"renewal": {
"description": "1 x 12 Months extension option"
},
"submissionTerms": {
"variantPolicy": "notAllowed",
"electronicCataloguePolicy": "required"
},
"hasOptions": false,
"status": "cancelled"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "48000000",
"description": "Software package and information systems"
},
{
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
}
],
"deliveryAddresses": [
{
"region": "UKD"
},
{
"region": "UKD"
}
],
"relatedLot": "1"
}
],
"submissionMethod": [
"electronicSubmission"
],
"submissionMethodDetails": "https://procontract.due-north.com/register",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"tenderPeriod": {
"endDate": "2022-08-30T12:00:00+01:00"
},
"submissionTerms": {
"languages": [
"en"
]
},
"awardPeriod": {
"startDate": "2022-08-30T12:00:00+01:00"
},
"bidOpening": {
"date": "2022-08-30T12:00:00+01:00"
},
"hasRecurrence": false
},
"parties": [
{
"id": "GB-FTS-5901",
"name": "Trafford Council",
"identifier": {
"legalName": "Trafford Council"
},
"address": {
"streetAddress": "4th Floor, Waterside House, Waterside Plaza",
"locality": "Sale",
"region": "UKD",
"postalCode": "M33 7ZF",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Mr Liam Gilmore",
"email": "liam.gilmore@star-procurement.gov.uk",
"url": "https://procontract.due-north.com/register",
"telephone": "+44 7800515466"
},
"roles": [
"buyer"
],
"details": {
"url": "http://www.trafford.gov.uk/",
"buyerProfile": "http://www.trafford.gov.uk/",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "REGIONAL_AUTHORITY",
"description": "Regional or local authority"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-60181",
"name": "Trafford Council",
"identifier": {
"legalName": "Trafford Council"
},
"address": {
"locality": "Manchester",
"postalCode": "M32 0TH",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
},
{
"id": "GB-FTS-65766",
"name": "RedCortex Ltd",
"identifier": {
"legalName": "RedCortex Ltd"
},
"address": {
"locality": "Cardiff",
"region": "UKL",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "large"
}
}
],
"buyer": {
"id": "GB-FTS-5901",
"name": "Trafford Council"
},
"language": "en",
"awards": [
{
"id": "028755-2022-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-65766",
"name": "RedCortex Ltd"
}
]
}
],
"contracts": [
{
"id": "028755-2022-1",
"awardID": "028755-2022-1",
"status": "active",
"value": {
"amount": 872740,
"currency": "GBP"
},
"dateSigned": "2022-09-23T00:00:00+01:00"
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 5
}
]
}
}