Award

Provision of Account Based Ticketing Solution

MERSEYRAIL ELECTRICS 2002 LIMITED

This public procurement record has 2 releases in its history.

Award

14 May 2024 at 14:48

Tender

04 Aug 2022 at 22:13

Summary of the contracting process

The contracting authority MERSEYRAIL ELECTRICS 2002 LIMITED has awarded a contract for the provision of Account Based Ticketing Solution to iBlocks Limited. The tender, titled "Provision of Account Based Ticketing Solution," under the public transport services by railways industry category involves two lots: Lot 1 for Account Based Ticketing Solution and Lot 2 for Handheld Devices. The procurement method used is a selective negotiated procedure with prior call for competition. The contract was signed on 2nd January 2024, and the successful supplier for Lot 2 was Fujitsu Services Limited. The tender process is now complete.

This tender offers significant growth opportunities for businesses providing services related to public transport ticketing and IT solutions. Companies with expertise in developing account-based ticketing solutions and handheld devices for public transport networks would be well-suited to compete. The tender, initiated by MERSEYRAIL ELECTRICS 2002 LIMITED, aims to modernize ticketing systems, improve customer journeys, enhance accessibility, and align with local and national ticketing strategies. Businesses interested in delivering innovative and sustainable solutions for public transport ticketing can leverage this procurement opportunity to expand their market presence and contribute to the improvement of transportation services within the Liverpool City Region.

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Notice Title

Provision of Account Based Ticketing Solution

Notice Description

Contract to provide an Account Based Ticketing Solution which was let under two Lots, Lot 1 - Account Based Ticketing Solution and Lot 2 - Handheld Devices. The purpose of the contract is to provide the following: * A 'token agnostic' ABT solution which will support journey 'taps' from EMV and ITSO will be procured. * Improving customer journeys by modernising ticketing, offering improved accessibility, flexibility, and best value fares; * Enabling integration with other transport operators across multiple modes within the Liverpool City Region; * Supporting changes adopted through the multi operator zonal review; * Introducing a financially sustainable solution that makes best use of existing infrastructure and recent investments, including PVALs and the Smart Metro Portal; * Help protect and grow revenue; and * Adopt a sustainable retail solution that aligns with local and national ticketing strategies

Lot Information

Account Based Ticketing Solution

Merseyrail are working in close partnership with Liverpool City Region Combined Authority (LCRCA) to transform customer journeys so that customers can benefit from a pay as you go (PAYG) Account Based Ticketing system (ABTS). This aligns with the 'London style ticketing' which is a vision endorsed by Merseyrail and the Metro Mayer of the Liverpool City Region. Lot 1 consists of the provision of account based ticketing software using ITSO, EMV and Barcode.

Options: Option to extend by up to 2 x 12 months or to the end of the Merseyrail and Merseytravel concession agreement (July 2028) whichever is the sooner. In the event the Merseyrail concession is extended beyond July 2028, Merseyrail reserves the right to further extend the contract in 12 month increments to a maximum duration of 6 years in total.

Handheld Devices

Account Based Ticket enable handheld devices that will be used to collect passenger 'taps' whilst on the network. The 'tap' will be sent to the Account Based Ticketing Solution which will determine appropriate course of action. Devices will be used n varied working conditions including, on board trains and at stations.

Options: Option to extend by up to 2 x 12 months or to the end of the Merseyrail and Merseytravel concession agreement (July 2028) whichever is the sooner. In the event the Merseyrail concession is extended beyond July 2028, Merseyrail reserves the right to further extend the contract in 12 month increments to a maximum duration of 6 years in total.

Renewal: Option to extend to the end of the concession agreement between Merseyrail and Merseytravel (July 2028).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-035924
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015333-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

34 - Transport equipment and auxiliary products to transportation

60 - Transport services (excl. Waste transport)


CPV Codes

30123100 - Ticket-validation machines

34980000 - Transport tickets

60210000 - Public transport services by railways

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 May 20241 years ago
Submission Deadline
1 Sep 2022Expired
Future Notice Date
Not specified
Award Date
2 Jan 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MERSEYRAIL ELECTRICS 2002 LIMITED
Contact Name
Claire Mills
Contact Email
cmills@merseyrail.org
Contact Phone
Not specified

Buyer Location

Locality
LIVERPOOL
Postcode
L1 1JF
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD6 Cheshire, TLD7 Merseyside

Local Authority
Liverpool
Electoral Ward
Brownlow Hill
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
2
Supplier Names

FUJITSU SERVICES

IBLOCKS

Open Contracting Data Standard (OCDS)

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