Award

Procurement of Facilities Management Soft Services

CROYDON HEALTH SERVICES NHS TRUST

This public procurement record has 2 releases in its history.

Award

27 Feb 2024 at 09:09

Tender

20 Sep 2022 at 13:09

Summary of the contracting process

The Croydon Health Services NHS Trust conducted a procurement process for the provision of Facilities Management Soft Services, including Healthcare Cleaning, Portering, Window Cleaning, Pest Control, and Helpdesk services for Croydon University Hospital and Purley War Memorial Hospital. The procurement stage was selective, using a Competitive Procedure with Negotiation. The tender resulted in an active contract value of £8,000,000 awarded to ISS Mediclean Limited Trading as ISS Facility Services Healthcare. The contracting authority is the Croydon Health Services NHS Trust, based in Croydon, United Kingdom, operating in the Health sector. The contract was signed on January 11, 2024, aiming for a potential full contract length of 7 years with the intention to commence in October 2023.

This tender by the Croydon Health Services NHS Trust presents business growth opportunities for organisations specializing in facilities management services within the healthcare sector. Businesses that offer cleaning, portering, window cleaning, pest control, and helpdesk services are well-suited to compete for this contract. The procurement process, which involved a Competitive Procedure with Negotiation, allows for fair competition and potential long-term partnerships. Interested businesses should consider the buyer's requirements and the scope of services needed to align their bids with the Trust's goals and specifications for the contract.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Procurement of Facilities Management Soft Services

Notice Description

The provision of Facilities Management Soft Services which include Healthcare Cleaning (Domestics), Portering, Window Cleaning, Pest Control and Helpdesk services for Croydon University Hospital, Purley War Memorial Hospital and associated healthcare premises.

Lot Information

Lot 1

The provision of FM Soft Services to Trust sites to achieve a high standard of patient outcomes and infection control. The process will be conducted as Competition with Negotiation in line with reg 29 of the Public Contracts Regulations 2015. For the avoidance of doubt the process still be concluded after the submission of the ITN as bidders may have provided the most economically advantageous tender at that stage (as in a restricted process). However, the Trust reserves the right to add further stages for further dialogue & negotiation within a fair, transparent and commercially confidential environment to determine the best solution is appropriate for this process. The proposed contract will be for 5 years with 2 further annual extensions achieving a potential full contract length of 7 years. The intention is commence the contract in October 2023.

Renewal: There will be a further 2 x 1 year extensions based on criteria set out in the procurement documents.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-036999
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/006194-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

90 - Sewage, refuse, cleaning and environmental services

98 - Other community, social and personal services


CPV Codes

72253000 - Helpdesk and support services

79993100 - Facilities management services

90900000 - Cleaning and sanitation services

90911300 - Window-cleaning services

90922000 - Pest-control services

98341120 - Portering services

Notice Value(s)

Tender Value
£8,000,000 £1M-£10M
Lots Value
£8,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£45,000,000 £10M-£100M

Notice Dates

Publication Date
27 Feb 20241 years ago
Submission Deadline
21 Oct 2022Expired
Future Notice Date
Not specified
Award Date
11 Jan 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CROYDON HEALTH SERVICES NHS TRUST
Contact Name
Julian Fris
Contact Email
julian.frls@nellerdavies.com
Contact Phone
Not specified

Buyer Location

Locality
CROYDON
Postcode
CR7 7YE
Post Town
Croydon
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLI62 Croydon

Local Authority
Croydon
Electoral Ward
West Thornton
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

ISS MEDICLEAN LIMITED TRADING AS ISS FACILITY SERVICES HEALTHCARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-036999-2024-02-27T09:09:03Z",
    "date": "2024-02-27T09:09:03Z",
    "ocid": "ocds-h6vhtk-036999",
    "initiationType": "tender",
    "tender": {
        "id": "ND2022 021",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Procurement of Facilities Management Soft Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79993100",
            "description": "Facilities management services"
        },
        "mainProcurementCategory": "services",
        "description": "The provision of Facilities Management Soft Services which include Healthcare Cleaning (Domestics), Portering, Window Cleaning, Pest Control and Helpdesk services for Croydon University Hospital, Purley War Memorial Hospital and associated healthcare premises.",
        "value": {
            "amount": 8000000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The provision of FM Soft Services to Trust sites to achieve a high standard of patient outcomes and infection control. The process will be conducted as Competition with Negotiation in line with reg 29 of the Public Contracts Regulations 2015. For the avoidance of doubt the process still be concluded after the submission of the ITN as bidders may have provided the most economically advantageous tender at that stage (as in a restricted process). However, the Trust reserves the right to add further stages for further dialogue & negotiation within a fair, transparent and commercially confidential environment to determine the best solution is appropriate for this process. The proposed contract will be for 5 years with 2 further annual extensions achieving a potential full contract length of 7 years. The intention is commence the contract in October 2023.",
                "value": {
                    "amount": 8000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "There will be a further 2 x 1 year extensions based on criteria set out in the procurement documents."
                },
                "submissionTerms": {
                    "variantPolicy": "allowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "90900000",
                        "description": "Cleaning and sanitation services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98341120",
                        "description": "Portering services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90911300",
                        "description": "Window-cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90922000",
                        "description": "Pest-control services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72253000",
                        "description": "Helpdesk and support services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI62"
                    },
                    {
                        "region": "UKI62"
                    }
                ],
                "deliveryLocation": {
                    "description": "Croydon University and Purley Hospitals"
                },
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "written"
        ],
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive procedure with negotiation",
        "secondStage": {
            "noNegotiationNecessary": true,
            "invitationDate": "2022-11-21T00:00:00Z"
        },
        "tenderPeriod": {
            "endDate": "2022-10-21T17:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-55660",
            "name": "Croydon Health Services NHS Trust",
            "identifier": {
                "legalName": "Croydon Health Services NHS Trust"
            },
            "address": {
                "streetAddress": "Croydon University Hospital, 530 London Rd, Thornton Heath",
                "locality": "Croydon",
                "region": "UKI62",
                "postalCode": "CR7 7YE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Julian Fris",
                "email": "julian.frls@nellerdavies.com",
                "url": "https://in-tendhost.co.uk/nellerdavies/"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "https://www.croydonhealthservices.nhs.uk",
                "buyerProfile": "https://www.croydonhealthservices.nhs.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-63797",
            "name": "Croydon Health Services NHS Trust",
            "identifier": {
                "legalName": "Croydon Health Services NHS Trust"
            },
            "address": {
                "locality": "Croydon",
                "postalCode": "CR7 7YE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "info@chs.net.uk"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-106140",
            "name": "ISS Mediclean Limited Trading as ISS Facility Services Healthcare",
            "identifier": {
                "legalName": "ISS Mediclean Limited Trading as ISS Facility Services Healthcare"
            },
            "address": {
                "streetAddress": "Velocity 1, Brooklands Drive",
                "locality": "Weybridge",
                "region": "UKJ2",
                "postalCode": "KT13 0SL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-55660",
        "name": "Croydon Health Services NHS Trust"
    },
    "language": "en",
    "awards": [
        {
            "id": "006194-2024-1-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-106140",
                    "name": "ISS Mediclean Limited Trading as ISS Facility Services Healthcare"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "006194-2024-1-1",
            "awardID": "006194-2024-1-1",
            "status": "active",
            "value": {
                "amount": 45000000,
                "currency": "GBP"
            },
            "dateSigned": "2024-01-11T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 7
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 7
            }
        ]
    }
}