Reception and Support Services

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-039b6d-2023-05-02T15:58:29+01:00",
    "date": "2023-05-02T15:58:29+01:00",
    "ocid": "ocds-h6vhtk-039b6d",
    "description": "It is estimated that the total value of the services over the maximum duration of 4 years will be GBP 556,897.36 (excluding VAT). This is the figure which has been used in II.1.5 & II.2.6. It should be noted that this figure cannot be fully determined due to the reactive nature of some of the services. Therefore, the figure is based on HIE's best estimate at this time. (SC Ref:725223)",
    "initiationType": "tender",
    "tender": {
        "id": "FTS 025",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Reception and Support Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79992000",
            "description": "Reception services"
        },
        "mainProcurementCategory": "services",
        "description": "THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. HIE requires a suitably qualified and experienced supplier to provide reception and support services at An Lochran and the Life Science Innovation Centre (LSIC), as well as a tenant liaison service within the NEXUS facility at Solasta House.",
        "value": {
            "amount": 564000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "Different services will be required at each site as specified in the tender documentation. However, in summary these include: 1 - Reception and front desk services, including visitor management and support tasks 2 - Security support services 3 - Reception support services 4 - Tenant liaison and support (NEXUS) 5 - Health and safety 6 - Sustainability 7 - Contract management The initial 2 year budget currently available to deliver this service is between GBP 211 500 and GBP 282 000 (excluding VAT). Contracts will be managed and administrated by HIE for other parties including, for example UHI (who will not be entering in to direct contracts with suppliers). The contract will commence on 1st June 2023 for an initial period of 2 years to 31st May 2025, with HIE having the option to extend for a further two one year period or periods together not exceeding 2 years following the Initial Term, with the 4 year expiry date being 31st May 2027. See Tender documentation for full details. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Community Benefits & Wealthbuilding - Initiatives Offered",
                            "type": "quality",
                            "description": "Pass/Fail"
                        },
                        {
                            "name": "Community Benefits & Wealthbuilding - Monitoring & Reporting",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "name": "Fair Work Practices",
                            "type": "quality",
                            "description": "Pass/Fail"
                        },
                        {
                            "name": "Fair Work Practices",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "name": "Sustainability and Net Zero",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "name": "Delivery Methodology & Quality Management",
                            "type": "quality",
                            "description": "25%"
                        },
                        {
                            "name": "Management & Delivery Team",
                            "type": "quality",
                            "description": "15%"
                        },
                        {
                            "name": "Contract Implementation and Conclusion",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "type": "price",
                            "description": "40%"
                        }
                    ]
                },
                "value": {
                    "amount": 564000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Contract will be awarded for an initial period of 2 years with HIE having the option to extend for a further two one year period or periods together not exceeding 2 years following the Initial Term."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. In accordance with Regulation 72(1)(a) of the Public Contracts (Scotland) Regulations 2015, HIE reserves the right to make changes to the volume, scope or location of the Services to be supplied under the Contract following a review of the Services by HIE, particularly with regard to demand and budgetary availability or where HIE's strategic focus changes as a result of changes in Scottish Government policy or as a result of a direction given to them by the Scottish Government. This may result in amendments to existing requirements under the Contracts. Contract modifications may include (but are not limited to): - Changes to building occupancy or activities which results in an increased or decreased reception resource requirement. - Addition or removal of Reception Support Services - Addition or removal of buildings within the Campus. - Temporary office relocation due to situations such as, but not limited to, business continuity issues - Changes to HIE's available budget to deliver these services."
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "64214200",
                        "description": "Telephone switchboard services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79993000",
                        "description": "Building and facilities management services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79993100",
                        "description": "Facilities management services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "N/A",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "minimum": "4B.5 It is a requirement of this Contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded Framework, the types and levels of insurance indicated below: - Professional Risk Indemnity Insurance = GBP 1M in aggregate - Employer's (Compulsory) Liability Insurance = GBP 5M for each and every claim (See http://www.hse.gov.uk/pubns/hse40.pdf) - Public Liability Insurance = GBP 5M for each and every claim - Fidelity Guarantee - minimum GBP 250k in aggregate - Loss of keys and consequential loss of keys - minimum GBP 250k in aggregate 4B.6 HMRC IR35 (not scored) HIE as a public body must comply with HMRC IR35 provisions. Therefore, where you are bidding as a personal service company (PSC) or will be using a personal service company to provide services under the Framework please identify these PSC (s) in your response to 4B.6.Further guidance and a link to the HMRC ''test employment details for tax'' tool can be located at https://www.gov.uk/guidance/check-employment-status-for-tax"
                }
            ]
        },
        "contractTerms": {
            "performanceTerms": "The Contract will include Key Performance Indicators (KPI's) and Service Levles which can be found within the Tender documentation.",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2023-02-28T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "awardPeriod": {
            "startDate": "2023-02-28T12:00:00Z"
        },
        "bidOpening": {
            "date": "2023-02-28T12:00:00Z"
        },
        "hasRecurrence": true,
        "reviewDetails": "An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014 , may bring proceedings in the Sheriff Court or the Court of Session.",
        "recurrence": {
            "description": "HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period."
        }
    },
    "parties": [
        {
            "id": "GB-FTS-1150",
            "name": "Highlands and Islands Enterprise",
            "identifier": {
                "legalName": "Highlands and Islands Enterprise",
                "id": "313"
            },
            "address": {
                "streetAddress": "An Lochran, 10 Inverness Campus",
                "locality": "Inverness",
                "region": "UKM6",
                "postalCode": "IV2 5NA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1463245245",
                "email": "hieprocurement@hient.co.uk",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.hie.co.uk",
                "buyerProfile": "http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00313",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AGENCY",
                        "description": "Regional or local agency/office"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "04",
                        "description": "Economic affairs"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-1262",
            "name": "Inverness Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Inverness Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "The Inverness Justice Centre, Longman Road",
                "locality": "Inverness",
                "postalCode": "IV1 1AH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1463230782",
                "email": "inverness@scotcourts.gov.uk"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://www.scotcourts.gov.uk/the-courts/court-locations/inverness-sheriff-court-and-justice-of-the-peace-court"
            }
        },
        {
            "id": "GB-FTS-81737",
            "name": "Key Facilities Management (UK) LTD",
            "identifier": {
                "legalName": "Key Facilities Management (UK) LTD"
            },
            "address": {
                "streetAddress": "Mitchell Centrer, Station Wynd",
                "locality": "Doune",
                "region": "UKM77",
                "postalCode": "FK16 6DU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1786841603",
                "faxNumber": "+44 1786841673"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-1150",
        "name": "Highlands and Islands Enterprise"
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000718810"
        }
    ],
    "language": "en",
    "awards": [
        {
            "id": "012545-2023-FTS 25-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-81737",
                    "name": "Key Facilities Management (UK) LTD"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "012545-2023-FTS 25-1",
            "awardID": "012545-2023-FTS 25-1",
            "status": "active",
            "value": {
                "amount": 556897.36,
                "currency": "GBP"
            },
            "dateSigned": "2023-05-02T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 2
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 2
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 2
            }
        ]
    }
}