Planning

Digital Care Services Cloud Telephony Framework

NHS COMMISSIONING BOARD (KNOWN AS NHS ENGLAND)

This public procurement record has 1 release in its history.

Planning

27 Jan 2023 at 17:07

Summary of the contracting process

The NHS Commissioning Board (known as NHS England) is planning to establish a new Cloud Telephony Framework for digital care services. This framework falls under the services category and targets telecommunications services. The planned procurement stage aims to create a new framework specifically designed for General Practice, with market engagement expected to begin in February 2023 and the Contract Notice to be published in April 2023. The procurement value is set at £210,000,000 with an estimated framework term of 36 months. Interested suppliers can register via the e-procurement portal Atamis.

This opportunity is suited for businesses offering cloud-based telephony solutions and IT services, particularly those focused on healthcare and telecommunications sectors. The Cloud Telephony Framework presents a chance for suppliers to become part of a centralized procurement route for primary care services, aligning with NHS England's standards and capabilities model. Suppliers capable of meeting these specific standards and requirements outlined in the Digital Care Services Catalogue Agreement are encouraged to engage in the market opportunity for potential growth and collaboration.

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Notice Title

Digital Care Services Cloud Telephony Framework

Notice Description

NHS England seeks to alert existing and potential providers of its intention to establish a new Cloud Telephony Framework, which will operate under the existing Digital Care Services Catalogue. This notice is to inform interested Suppliers that the national strategy is to set in place a new framework for General Practice. It is anticipated that commissioners of primary care services and other health and social organisations will utilise the Framework. The framework will include standards and capabilities developed specifically for Cloud-Based Telephony solutions under the Digital Care Services Catalogue. Placing the new framework within Digital Care Services Catalogue will support NHS England's ambition to have a sole procurement route for primary care, which will provide a set of centrally understood standards. Suppliers will be required to meet the requirements of the Standards and Capabilities model as set out in the Digital Care Services Catalogue Agreement. Please see the previous published Prior Information Notice relating to this Framework. https://www.find-tender.service.gov.uk/Notice/030470-2021?origin=SearchResults&p=1 Interested suppliers will be required to register their interest via the e-procurement portal Atamis - https://health-family.force.com/s/Welcome. Suppliers should note that any future competitions or opportunities will not be directly linked to this notice. Should you wish to talk to us regarding this notice please contact the Hub through the below email commercial.procurementhub@nhs.net

Lot Information

Lot 1

NHS England seeks to alert existing and potential providers of its intention to establish a new Cloud Telephony Framework, which will operate under the existing Digital Care Services Catalogue. This notice is to inform interested Suppliers that the national strategy is to set in place a new framework for General Practice. It is anticipated that commissioners of primary care services and other health and social organisations will utilise the Framework. The framework will include standards and capabilities developed specifically for Cloud-Based Telephony solutions under the Digital Care Services Catalogue. Placing the new framework within Digital Care Services Catalogue will support NHS England's ambition to have a sole procurement route for primary care, which will provide a set of centrally understood standards. To support the development of the new framework, the Digital Care Services Catalogue Authority are developing a new capabilities and standards model to accurately reflect the functionality and benefits of Cloud Telephony for primary care. Suppliers will be required to meet the requirements of the Standards and Capabilities model as set out in the Digital Care Services Catalogue Agreement. In addition to the Standards and Capabilities model the Digital Care Services Catalogue Authority are developing the Framework Terms and Conditions and the DCS Roadmap which will require Supplier compliance during the Framework term. Further detail on the DCS Catalogue is available here https://gpitbjss.atlassian.net/wiki/spaces/DCSDCS/overview. NHS England intend to publish the Contract Notice to establish the Framework following a period of market engagement activity with interested suppliers. It is anticipated that market engagement will commence in February 2023 with the Contract Notice published in April 2023. The estimated total value for this framework is based on a maximum framework term of 36 months. Please find see the previous published Prior Information Notice relating to this Framework. https://www.find-tender.service.gov.uk/Notice/030470-2021?origin=SearchResults&p=1 Interested suppliers will be required to register their interest via the e procurement portal Atamis https://health-family.force.com/s/Welcome. Suppliers should note that any future competitions or opportunities will not be directly linked to this notice. As set out above, this notice is only intended to inform the market of a prospective contract opportunity. Potential suppliers will not be prejudiced by any response to this PIN, or failure to respond. This PIN does not formally signify the beginning of a procurement and does not constitute a commitment by the Contracting Authority to undertake any procurement exercise. If the Contracting Authority decides to formally commence the procurement for the Cloud Telephony framework, a separate contract notice will be issued on Find a Tender Service. Any resulting procurement will be managed electronically via the Contracting Authority's e-sourcing suite and details on how to register on the portal will be provided. Should you wish to talk to us regarding this notice please contact the Hub through the below email commercial.procurementhub@nhs.net

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-039b9d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002685-2023
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support


CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

48000000 - Software package and information systems

64200000 - Telecommunications services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£210,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jan 20233 years ago
Submission Deadline
Not specified
Future Notice Date
2 Apr 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS COMMISSIONING BOARD (KNOWN AS NHS ENGLAND)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UE
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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