Award

NHS National Theatre Scheduling Solution

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)

This public procurement record has 3 releases in its history.

Award

03 Jun 2024 at 12:32

Tender

30 Nov 2023 at 14:40

Planning

13 Mar 2023 at 15:47

Summary of the contracting process

The NHS National Services Scotland has completed the procurement process for a National Theatre Scheduling Solution in the IT services industry category. In collaboration with Infix Support Limited, an active contract worth £6,300,000 GBP was awarded on 13th May 2024. This enterprise SaaS model solution aims to optimise theatre use, reduce administrative burden, and improve patient waiting list management for surgical procedures. The procurement method was an open procedure, and the buying organisation, The Common Services Agency, is located in Edinburgh, United Kingdom. The key procurement stage was the award phase.

This tender for the National Theatre Scheduling Solution can create opportunities for businesses in IT services, consulting, and software development sectors to compete. Companies with expertise in enterprise SaaS solutions and software package development will find this opportunity well-suited for business growth. With the significant contract value awarded, businesses can leverage their capabilities in delivering quality IT services to public sector organisations. The contract with NHS Scotland presents a chance for suppliers to showcase their technical proficiency and innovation in supporting healthcare operations efficiently.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

NHS National Theatre Scheduling Solution

Notice Description

NSS has procured a National Theatre Scheduling Solution as an Enterprise SaaS model for NHS Scotland.

Lot Information

Lot 1

NSS has procured a National Theatre Scheduling Solution as an Enterprise SaaS model for NHS Scotland. The solution will enable Health Boards across NHS Scotland to efficiently and effectively schedule theatre sessions in a way that optimises theatre use, reduces administrative burden and ultimately supports reduction of patient waiting lists for surgical procedures.

Renewal: The Agreement includes two optional extension periods of 12 months each.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03b258
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017154-2024
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48330000 - Scheduling and productivity software package

48332000 - Scheduling software package

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£6,400,000 £1M-£10M
Lots Value
£6,400,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£6,300,000 £1M-£10M

Notice Dates

Publication Date
3 Jun 20241 years ago
Submission Deadline
24 Jan 2024Expired
Future Notice Date
23 Jul 2023Expired
Award Date
12 May 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)
Additional Buyers

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")

Contact Name
Heather Campbell, Michael Walker
Contact Email
heather.campbell6@nhs.scot, michael.walker3@nhs.scot
Contact Phone
+44 1698794410

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

INFIX SUPPORT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03b258-2024-06-03T13:32:23+01:00",
    "date": "2024-06-03T13:32:23+01:00",
    "ocid": "ocds-h6vhtk-03b258",
    "description": "The estimated value provided in sections II.1.7 and V.2.4 includes the initial 36 month contract period and the two optional extension periods of 12 months each. (SC Ref:768249)",
    "initiationType": "tender",
    "tender": {
        "id": "NP510124",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "NHS National Theatre Scheduling Solution",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "NSS has procured a National Theatre Scheduling Solution as an Enterprise SaaS model for NHS Scotland.",
        "lots": [
            {
                "id": "1",
                "description": "NSS has procured a National Theatre Scheduling Solution as an Enterprise SaaS model for NHS Scotland. The solution will enable Health Boards across NHS Scotland to efficiently and effectively schedule theatre sessions in a way that optimises theatre use, reduces administrative burden and ultimately supports reduction of patient waiting lists for surgical procedures.",
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Functional Requirements",
                            "type": "quality",
                            "description": "40"
                        },
                        {
                            "name": "Non-functional Requirements",
                            "type": "quality",
                            "description": "30"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                },
                "value": {
                    "amount": 6400000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Agreement includes two optional extension periods of 12 months each."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48330000",
                        "description": "Scheduling and productivity software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48332000",
                        "description": "Scheduling software package"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
                    }
                ],
                "deliveryLocation": {
                    "description": "Scotland"
                },
                "relatedLot": "1"
            }
        ],
        "communication": {
            "futureNoticeDate": "2023-07-24T00:00:00+01:00",
            "atypicalToolUrl": "https://www.publictendersscotland.publiccontractsscotland.gov.uk"
        },
        "coveredBy": [
            "GPA"
        ],
        "value": {
            "amount": 6400000,
            "currency": "GBP"
        },
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publictendersscotland.publiccontractsscotland.gov.uk",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "economic",
                    "description": "SPD Q.4B.1.1: Bidders are required to provide statement of accounts or extracts relating to their business for the previous 3 years. Where any are risks identified by NSS as part of the due diligence carried out on the above information NSS may require Bidders to provide additional information to demonstrate financial standing. Additional information can include but not be limited to: - parent company accounts (if applicable) - deeds of guarantee - bankers statements and references - accountants' references - management accounts - financial projections, including cash flow forecasts - details and evidence of previous contracts, including contract values - capital availability. Bidders who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement. Q.4B.5.1 and Q.4B.5.2: It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below: Employers liability insurance: 5 000 000 GBP; Public liability insurance: 1 000 000 GBP; Professional indemnity insurance: 1 000 000 GBP",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "4C.1.2 Please provide details of three relevant examples of services carried out during the last three years. 4.C.2 Bidders are required to confirm compliance with standards, such as ISO or equivalent, set by technical bodies, especially those responsible for quality control. Please provide examples such as the following: - Cyber Essentials - ISO 9001 - Quality Management Systems - ISO 27001 - Information Security Management - ISO 27017 - Code of practice for information security controls - ISO 27018 - Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors - UK Government 14 Cloud Security Principles Please state the relevance of any such educational and professional qualifications. 4C.6: Bidders will be required to confirm that they and/or the service provider have relevant educational and professional qualifications such as the following: ISO27001 or equivalent ITIL qualifications [Helpdesk, etc] or equivalent other professional qualifications relevant to the Services outlined in the Contract Notice. And: 4C.6.1: Bidders will be required to confirm that they and/or the service provider's managerial staff have relevant educational and professional qualifications such as the following: ISO27001 or equivalent ITIL qualifications [Helpdesk, etc] or equivalent other professional qualifications relevant to the Services outlined in the Contract Notice. 4C.10: Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2024-01-24T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2024-01-24T12:00:00Z"
        },
        "bidOpening": {
            "date": "2024-01-24T12:00:00Z"
        },
        "hasRecurrence": false,
        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "reviewDetails": "Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts: An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session."
    },
    "parties": [
        {
            "id": "GB-FTS-322",
            "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")",
            "identifier": {
                "legalName": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
            },
            "address": {
                "streetAddress": "Gyle Square (NSS Head Office), 1 South Gyle Crescent",
                "locality": "Edinburgh",
                "region": "UKM",
                "postalCode": "EH12 9EB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Heather Campbell",
                "email": "heather.campbell6@nhs.scot"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://www.nss.nhs.scot/browse/procurement-and-logistics",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-91922",
            "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)",
            "identifier": {
                "legalName": "The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)"
            },
            "address": {
                "streetAddress": "Gyle Square (NSS Head Office), 1 South Gyle Crescent",
                "locality": "Edinburgh",
                "region": "UKM",
                "postalCode": "EH12 9EB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1698794410",
                "email": "michael.walker3@nhs.scot",
                "url": "http://www.publictendersscotland.publiccontractsscotland.gov.uk",
                "name": "Michael Walker"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://www.nss.nhs.scot/browse/procurement-and-logistics",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-324",
            "name": "Sheriff Court House",
            "identifier": {
                "legalName": "Sheriff Court House"
            },
            "address": {
                "streetAddress": "27 Chambers Street",
                "locality": "Edinburgh",
                "postalCode": "EH1 1LB",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-115056",
            "name": "Infix Support Limited",
            "identifier": {
                "legalName": "Infix Support Limited"
            },
            "address": {
                "streetAddress": "O Street, 39 - 41 Bank Street",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G12 8NE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 7966152393"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-91922",
        "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)"
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000751956"
        }
    ],
    "language": "en",
    "awards": [
        {
            "id": "017154-2024-NP510124-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-115056",
                    "name": "Infix Support Limited"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "017154-2024-NP510124-1",
            "awardID": "017154-2024-NP510124-1",
            "status": "active",
            "value": {
                "amount": 6300000,
                "currency": "GBP"
            },
            "dateSigned": "2024-05-13T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 6
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 5
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 6
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 6
            }
        ]
    }
}