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NHS SBS SECURITY SERVICES, CCTV, AND VSS FRAMEWORK

NHS Shared Business Services

This public procurement record has 3 releases in its history.

Award

04 Jun 2025 at 08:48

Award Notice
Tender

25 Jan 2024 at 10:41

Tender Notice
Planning

20 Mar 2023 at 13:58

Planning Notice
Summary of the contracting process

NHS Shared Business Services Limited ("NHS SBS"), in its role as a Public Sector Framework Provider, has completed the procurement process for its "NHS SBS Security Services, CCTV, and VSS Framework". This Framework Agreement, undertaken via an Open Procedure, spans across several specialised lots, focusing on security services. The agreement commenced on 14 October 2024, and it will remain in effect until 13 October 2028, making it a 48-month contract. The procurement covers key areas such as guarding services, security design and assessment, as well as installation and maintenance of CCTV and alarm systems, providing extensive coverage throughout the United Kingdom, including specific regions such as London and the South East. The procurement stage has transitioned from planning and tender to the award of contracts as of 29 April 2025. This framework is suitable for NHS and social care organisations along with other public and private sector bodies authorised by NHS SBS.

This framework presents significant business growth opportunities for organisations involved in security services. By participating, companies can leverage their expertise and capabilities in guarding services, security consultancy, and technical installations, strengthening their presence in the competitive market of public sector security and surveillance services. Suppliers can engage in various lots, each addressing specific requirements from on-site protection to advanced technical installations, catering to both proactive and reactive needs. Businesses committed to sustainability and social values, with a diverse portfolio in security solutions, are well-suited to compete effectively, benefiting from steady demand and strong commercial viability throughout the framework’s duration. This integration can particularly enhance visibility and operational capabilities for both SMEs and larger enterprises, fostering long-term partnerships within the public sector.

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Notice Information

Notice Title

NHS SBS SECURITY SERVICES, CCTV, AND VSS FRAMEWORK

Notice Description

NHS Shared Business Services Limited (NHS SBS) act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework Agreement. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ NHS SBS has put in place a Framework Agreement for the provision of Security Services, CCTC, and VSS to be used by NHS SBS Approved Organisations. It includes the following specialised Lots: Lot 1 - Guarding Services Lot 2 - Security Design and Assessment Lot 3 - Supply, Installation, and Maintenance of CCTV and VSS Lot 4 - Supply and Monitoring of Lone Working / Staff Call Lot 5 - Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems

Lot Information

Guarding Services

This Lot involves the provision of guarding services which includes manned guarding, patrols, guard dogs, sniffer dogs, bed watch services, escort services, key holding, and monitoring services of CCTV, VSS, and access control. Suppliers are required to provide suitably trained staff to support NHS and other staff when faced with violent or aggressive patients or users of community services. It includes monitoring of car park cash machine alarms and support to cash handlers / licensed cash handling services. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. There are additional Selection Qualification (SQ) and Award Questionnaire (AQ) requirements, and Bidder Declarations which are applicable, and Bidders are asked to respond to these also. A Framework Agreement will be awarded to a maximum of 25 Bidders for Lot 1 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Security Design and Assessment

This Lot involves the assessment of specific risks for an Approved Organisation and to advise, define, and recommend solutions to minimise risks where required or where appropriate, using highly qualified and experience advisors from the security industry. Suppliers will assist Approved Organisations in reviews, assessments, testing, and recommendations in designing holistic or specific security requirements and improvements. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. There are additional Selection Qualification (SQ) and Award Questionnaire (AQ) requirements, and Bidder Declarations which are applicable, and Bidders are asked to respond to these also. A Framework Agreement will be awarded to a maximum of 25 Bidders for Lot 2 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Supply, Installation, and Maintenance of CCTV and VSS

This Lot involves the provision of technical advice and where required design services. It includes British Standard products and systems to meet an Approved Organisation's requirements offering appropriate installation and maintenance programmes for, but not limited to, security alarms systems, intruder alarms, panic alarm systems, access control systems, radio-frequency identification (RFID) bollards, gates, security bars, barriers, and fencing. The Supplier should be able to offer a preventative / proactive service, in addition to a reactive / emergency service. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. There are additional Selection Qualification (SQ) and Award Questionnaire (AQ) requirements, and Bidder Declarations which are applicable, and Bidders are asked to respond to these also. A Framework Agreement will be awarded to a maximum of 25 Bidders for Lot 3 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Supply and Monitoring of Lone Working / Staff Call

This Lot provides Approved Organisations with solutions to maximise their ability to provide a safe and effective system of monitoring and supporting lone working staff. It includes the provision of staff call systems. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. There are additional Selection Qualification (SQ) and Award Questionnaire (AQ) requirements, and Bidder Declarations which are applicable, and Bidders are asked to respond to these also. A Framework Agreement will be awarded to a maximum of 25 Bidders for Lot 4 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems

This Lot provides Approved Organisations with options to supply and install security alarms, fire alarms, and access control systems, as well as a service for the maintenance of these systems. Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement. There are additional Selection Qualification (SQ) and Award Questionnaire (AQ) requirements, and Bidder Declarations which are applicable, and Bidders are asked to respond to these also. A Framework Agreement will be awarded to a maximum of 25 Bidders for Lot 5 in each of the following regions: 1. Rest of the UK, and 2. London and the South East. For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03b44e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029687-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

31 - Electrical machinery, apparatus, equipment and consumables; lighting

32 - Radio, television, communication, telecommunication and related equipment

35 - Security, fire-fighting, police and defence equipment

42 - Industrial machinery

71 - Architectural, construction, engineering and inspection services

73 - Research and development services and related consultancy services

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

31625300 - Burglar-alarm systems

31650000 - Insulating fittings

32234000 - Closed-circuit television cameras

35121000 - Security equipment

35125300 - Security cameras

42961000 - Command and control system

71700000 - Monitoring and control services

73421000 - Development of security equipment

73431000 - Test and evaluation of security equipment

75241000 - Public security services

79417000 - Safety consultancy services

79700000 - Investigation and security services

79710000 - Security services

79711000 - Alarm-monitoring services

79713000 - Guard services

79714000 - Surveillance services

79715000 - Patrol services

79993100 - Facilities management services

Notice Value(s)

Tender Value
£125,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£125,000,000 £100M-£1B

Notice Dates

Publication Date
4 Jun 20251 years ago
Submission Deadline
8 Mar 2024Expired
Future Notice Date
15 Sep 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Shared Business Services
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP2 7AH
Postcode Area
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified
Local Authority
Dacorum
Electoral Ward
Adeyfield East
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
60
Supplier Names

1A (1ST ALLIANCE) SERVICES LIMITED

Alliance Events Ltd

Alliance Security Limited

Alpha-Omega Securities Limited

ASEL Integrated Security Solutions Ltd

Assist Security Ltd

Blayde Security Ltd

Bold Security Group

Capricorn Media Protection Ltd

Carlisle Security Services Limited

Chase Services Group Ltd

Vigilant Protect UK Limited

Cutlass Group Ltd

Fort Nox Services LTD

Galliford Try Construction Ltd

Kingdom Services Group Limited

KINGS SECURITY SYSTEMS LIMITED

LifeForce Security Limited

Lingwood Security Management Ltd

Marvellous Security Services Ltd

OCS Group UK Limited

Effective Security Ltd ta Professional Security Ltd

Samson Security Limited

SGC Holdings Ltd

SNSG

SSG Support Services Group LTD

STM Group (UK) Ltd

The Stambridge Group

ZAM FM Ltd

Buro Happold Ltd

ClearView Communications Ltd

Consultive Solutions Limited

CornerStone GRG Limited

TMA Security Services Ltd

Direct Security Limited

Horus Security Consultancy Limited C/O Critchleys LLP

Leading Management Services Ltd

Marlowe Fire & Security

Mitie

Vindex Systems Ltd

Oro Security Limited

SGW Safety & Security Limited

Ajar Technology

Custom Technology Solutions Limited

DFP Services Ltd

First Response Group

Grantfen Fire & Security Ltd

Lazerbeam Fire and Security LTD

Mango-5 Maintenance Ltd

Motorola Solutions

OpenView Security Solutions Limited

Reflex Systems Ltd

Reliance High-Tech Limited

Scutum Group UK Ltd

SecuriGroup Ltd

The Keyholding Company Limited

Trinity Fire & Security Systems Ltd

UNIVERSAL SYSTEMS SOLUTIONS (SECURITY) LIMITED

CDS Security Ltd

Chubb Fire & Security Ltd

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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