Planning

British Sign Language (BSL) Based Video Relay Service Scotland

SCOTTISH GOVERNMENT

This public procurement record has 1 release in its history.

Planning

19 May 2023 at 08:13

Summary of the contracting process

The Scottish Government is planning a public procurement process for the provision of a British Sign Language (BSL) Based Video Relay Service in Scotland. This opportunity falls under the services procurement category and aims to establish market interest for a service enabling BSL users to make video calls using interpreters. Interested parties need to submit responses by June 20, 2023, to shape the contract specification.

This tender presents an opportunity for businesses in the interpretation services and information technology sectors to compete for the contract to provide the BSL/English Video Relay Service. The Scottish Government, based in Glasgow, UK, is the buying organisation overseeing this planned tender, with a future notice date set for August 31, 2023. Businesses that can deliver high-quality interpretation services and IT solutions are well-suited to participate and potentially win this competitive tender exercise.

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Notice Title

British Sign Language (BSL) Based Video Relay Service Scotland

Notice Description

The Scottish Government is seeking to establish market interest in the provision of a BSL/English Video Relay Service which enables BSL users to make short video calls using a BSL/English interpreter. Information is now requested from industry to shape the contract specification.

Lot Information

Lot 1

The Scottish Government is seeking to establish market interest in the provision of a BSL/English Video Relay Service which enables BSL users to make short video calls using a BSL/English interpreter. Information is now requested from industry to shape the contract specification. The existing service, Contact Scotland BSL, has been in operation since 2016 and has been expanded to provide a 24 hour a day, 365 days a year service. BSL users are able to call any public service, third sector organisation, private service or friends and family and can also receive calls. The service also handles calls using a Braille display for deafblind people. It should be noted it is not a video remote interpreting service, nor an emergency service. The current contract will expire March 2024. Interested organisations are requested to register their interest by reviewing and completing the attached Microsoft Form Request for Information. Depending on the level of interest generated by this Prior Information Notice, the Scottish Government reserves the right to host a Suppliers' Day. Additional information: It is envisaged that a single supplier shall be appointed following a competitive tender exercise for the future service.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03cdb7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/014273-2023
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

72222300 - Information technology services

79540000 - Interpretation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 May 20232 years ago
Submission Deadline
Not specified
Future Notice Date
30 Aug 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SCOTTISH GOVERNMENT
Contact Name
Not specified
Contact Email
douglas.martin@gov.scot
Contact Phone
+44 1412420133

Buyer Location

Locality
GLASGOW
Postcode
G2 8EA
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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