Tender

SCFT & ESHT: Provision of Dental Patient Management Software Service

SUSSEX COMMUNITY NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Tender

26 May 2023 at 08:57

Summary of the contracting process

The Sussex Community NHS Foundation Trust and East Sussex Healthcare NHS Trust are jointly seeking a service provider to supply Dental Patient Management Software. The tender involves the procurement of a software system for managing patient records, appointment bookings, communications, and monitoring. The contract duration is initially three years with a possible two-year extension. The procurement process is in the Tender stage, with a tender period end date of June 26, 2023, and an invitation date for the second stage on July 13, 2023.

This tender presents an opportunity for software development and healthcare service providers specialising in dental practice and related services to compete. Interested businesses should ensure compliance with the specifications outlined, including electronic patient records, appointment portals, and communication systems. The procurement method is a Restricted Procedure, with submissions required through the ATAMIS e-tendering Portal. Businesses must adhere to the bid validity period ending on December 7, 2023, to participate in the selection process.

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Notice Title

SCFT & ESHT: Provision of Dental Patient Management Software Service

Notice Description

Sussex Community NHS Foundation Trust ("SCFT") (the "Authority") in conjunction with East Sussex Healthcare NHS Trust ("ESHT") is issuing this standard Selection Questionnaire ("SQ") in connection with the competitive procurement of Dental Patient Management Software Service.<br/><br/>The current in-situ patient management software is no longer supported by the software supplier/developer and the SCFT/ ESHT Dental Services teams are now looking to appoint a single service provider which includes but are not limited to the following: <br/><br/>* Special Care Dental Service which provides support to patients with special needs and those who have difficulty accessing General Dental Services; and<br/>* Emergency Dental Service which provides out-of-hours dental care when a patient's clinical condition needs prompt attention.<br/><br/>The required software management system must include the following: <br/>* Electronic patient medical histories & NHS Patient Record forms;<br/>* Electronic patient portal for appointment booking;<br/>* Integrated communication systems (email and SMS);<br/>* Electronic referral integration; and<br/>* Electronic PREMs and PROMs monitoring and self-check-in. <br/><br/>The estimated length of the contract is three (3) years with one (1) possible two (2) year extension period. Each Trust will sign a contract separately with the winning bidder. <br/><br/>The tender is being run via the ATAMIS e-tendering Portal which can be found at https://health-family.force.com/s/Welcome ("the e-sourcing Portal").

Lot Information

Lot 1

Sussex Community NHS Foundation Trust ("SCFT") (the "Authority") in conjunction with East Sussex Healthcare NHS Trust ("ESHT") is issuing this standard Selection Questionnaire ("SQ") in connection with the competitive procurement of Dental Patient Management Software Service.

The current in-situ patient management software is no longer supported by the software supplier/developer and the SCFT/ ESHT Dental Services teams are now looking to appoint a single service provider which includes but are not limited to the following:

* Special Care Dental Service which provides support to patients with special needs and those who have difficulty accessing General Dental Services; and
* Emergency Dental Service which provides out-of-hours dental care when a patient's clinical condition needs prompt attention.

The required software management system must include the following:
* Electronic patient medical histories & NHS Patient Record forms;
* Electronic patient portal for appointment booking;
* Integrated communication systems (email and SMS);
* Electronic referral integration; and
* Electronic PREMs and PROMs monitoring and self-check-in.

The estimated length of the contract is three (3) years with one (1) possible two (2) year extension period. Each Trust will sign a contract separately with the winning bidder.

The tender is being run via the ATAMIS e-tendering Portal which can be found at https://health-family.force.com/s/Welcome ("the e-sourcing Portal").

Renewal: One (1) possible two (2) year extension period.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03cfa9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015033-2023
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

48814200 - Patient-administration system

72212510 - Communication software development services

85130000 - Dental practice and related services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
£500,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 May 20232 years ago
Submission Deadline
26 Jun 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SUSSEX COMMUNITY NHS FOUNDATION TRUST
Additional Buyers

EAST SUSSEX HEALTHCARE NHS TRUST

Contact Name
Sussex Community NHS Foundation Trust
Contact Email
stacey.rhynas@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
BRIGHTON
Postcode
BN13 3EP
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ2 Surrey, East and West Sussex

Local Authority
Hastings
Electoral Ward
Conquest
Westminster Constituency
Hastings and Rye

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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