Award

Arts Access Scheme - "All-In" Digital Membership System

THE ARTS COUNCIL OF ENGLAND

This public procurement record has 3 releases in its history.

Award

11 Dec 2024 at 19:05

Tender

13 Feb 2024 at 12:05

Planning

15 Aug 2023 at 13:05

Summary of the contracting process

The Arts Council of England is overseeing a procurement process for the development of a Digital Membership System (DMS) as part of the UK's Arts Access Scheme, known as "All-In." This initiative aims to enhance access, usability, and inclusion for D/deaf, disabled, and neurodivergent individuals to creative and cultural activities across the UK. The procurement has progressed to the award stage with a contract signed on 22nd August 2024 with Calvium Ltd for a value of £1,060,000. This project falls under the services category, specifically software programming and consultancy services, and was executed using a restricted procedure method. Key project milestones included the tender period concluding on 14th March 2024, and the invitation to the second stage issued on 2nd April 2024.

This tender presents significant opportunities for businesses, particularly those experienced in software programming and consultancy services, with a focus on accessibility and inclusion. Small and medium enterprises (SMEs), especially those that can provide specialist services in data, engineering, and service delivery, are well-suited to compete. By participating, businesses contribute to a high-impact project that bridges the gap between creative organisations and disabled customers, offering various benefits, including practical tools for better access provisions, industry-standard support, and audience insights. The selected supplier, Calvium Ltd, will be subcontracting 30% of the work, which opens further opportunities for businesses with relevant expertise to collaborate and contribute to this pivotal inclusion initiative.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Arts Access Scheme - "All-In" Digital Membership System

Notice Description

Arts Council England intends to commission a Digital Membership System (DMS), as part of a programme of work to develop a UK-wide access scheme, All In, which will improve access, usability, and inclusion for D/deaf, disabled and neurodivergent people to creative and cultural activity across the UK. The DMS will allow customers to sign up to All In and create a profile giving details of their access requirements. Organisations will also subscribe via the DMS and create profiles for their access provisions and performances. The database of organisations and their provisions will be used to create access directories to aid customers to find events and activities that meet their requirements.

Lot Information

Lot 1

Arts Council England intends to commission a Digital Membership System (DMS), as part of a programme of work to develop a UK-wide access scheme, All In, which will improve access, usability, and inclusion for D/deaf, disabled and neurodivergent people to creative and cultural activity across the UK. All In will offer practical tools that will help organisations offer better access provisions in a more efficient manner, underpinned by industry backed access standards for the sector as well as training and support to meet those standards. It will also provide audience insights for partners and participating venues. The DMS will be one of the cornerstones of All In, as a tool which facilitates the connection between creative and cultural organisations and their customers. The DMS will allow customers to sign up to All In and create a profile giving details of their access requirements. Organisations will also subscribe via the DMS and create profiles for their access provisions and performances. The database of organisations and their provisions will be used to create access directories to aid customers to find events and activities that meet their requirements. An organisation's subscription will also give them access to the database of customers and their requirements. The DMS will therefore be a tool which allows customers to quickly and easily share their requirements with any arts or cultural organisation they wish to attend, either through tech integrations with their existing ticketing and CRM software or by manual look up. We are open to different approaches to delivering a DMS either being procured from a consortium or a single multi-disciplined supplier, with the development work occurring within the UK. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/46VKJ2Y552

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03eff8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040015-2024
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48900000 - Miscellaneous software package and computer systems

72200000 - Software programming and consultancy services

Notice Value(s)

Tender Value
£1,060,000 £1M-£10M
Lots Value
£1,060,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,060,000 £1M-£10M

Notice Dates

Publication Date
11 Dec 20241 years ago
Submission Deadline
14 Mar 2024Expired
Future Notice Date
15 Oct 2023Expired
Award Date
21 Aug 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE ARTS COUNCIL OF ENGLAND
Additional Buyers

ARTS COUNCIL ENGLAND

Contact Name
Phil Lofthouse
Contact Email
procurement.services@artscouncil.org.uk
Contact Phone
+44 1615374120, +44 1619344317

Buyer Location

Locality
MANCHESTER
Postcode
M1 1FN
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

CALVIUM

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03eff8-2024-12-11T19:05:08Z",
    "date": "2024-12-11T19:05:08Z",
    "ocid": "ocds-h6vhtk-03eff8",
    "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=909406479 GO Reference: GO-20241211-PRO-28854954",
    "initiationType": "tender",
    "tender": {
        "id": "ACE 504 ITT",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Arts Access Scheme - \"All-In\" Digital Membership System",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72200000",
            "description": "Software programming and consultancy services"
        },
        "mainProcurementCategory": "services",
        "description": "Arts Council England intends to commission a Digital Membership System (DMS), as part of a programme of work to develop a UK-wide access scheme, All In, which will improve access, usability, and inclusion for D/deaf, disabled and neurodivergent people to creative and cultural activity across the UK. The DMS will allow customers to sign up to All In and create a profile giving details of their access requirements. Organisations will also subscribe via the DMS and create profiles for their access provisions and performances. The database of organisations and their provisions will be used to create access directories to aid customers to find events and activities that meet their requirements.",
        "value": {
            "amount": 1060000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "Arts Council England intends to commission a Digital Membership System (DMS), as part of a programme of work to develop a UK-wide access scheme, All In, which will improve access, usability, and inclusion for D/deaf, disabled and neurodivergent people to creative and cultural activity across the UK. All In will offer practical tools that will help organisations offer better access provisions in a more efficient manner, underpinned by industry backed access standards for the sector as well as training and support to meet those standards. It will also provide audience insights for partners and participating venues. The DMS will be one of the cornerstones of All In, as a tool which facilitates the connection between creative and cultural organisations and their customers. The DMS will allow customers to sign up to All In and create a profile giving details of their access requirements. Organisations will also subscribe via the DMS and create profiles for their access provisions and performances. The database of organisations and their provisions will be used to create access directories to aid customers to find events and activities that meet their requirements. An organisation's subscription will also give them access to the database of customers and their requirements. The DMS will therefore be a tool which allows customers to quickly and easily share their requirements with any arts or cultural organisation they wish to attend, either through tech integrations with their existing ticketing and CRM software or by manual look up. We are open to different approaches to delivering a DMS either being procured from a consortium or a single multi-disciplined supplier, with the development work occurring within the UK. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/46VKJ2Y552",
                "status": "cancelled",
                "value": {
                    "amount": 1060000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": false,
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 5
                },
                "selectionCriteria": {
                    "description": "As detailed in the SQ Instructions document. ACE reserves the right, in its absolute discretion, to invite to tender more than five (5) compliant Bidders, where there is a tie amongst multiple Bidders for the fifth place."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Functionality of DMS to meet needs of Access Scheme",
                            "type": "quality",
                            "description": "20"
                        },
                        {
                            "name": "Details of Tech Stack for DMS delivery",
                            "type": "quality",
                            "description": "20"
                        },
                        {
                            "name": "Project management",
                            "type": "quality",
                            "description": "13"
                        },
                        {
                            "name": "Proposed Operational Services model",
                            "type": "quality",
                            "description": "6"
                        },
                        {
                            "name": "Core delivery team and stakeholder engagement",
                            "type": "quality",
                            "description": "3"
                        },
                        {
                            "name": "Risk management",
                            "type": "quality",
                            "description": "3"
                        },
                        {
                            "name": "Social Value - Digital Inclusion initiatives and training for individuals with accessibility needs",
                            "type": "quality",
                            "description": "5"
                        },
                        {
                            "name": "Social Value - Supporting disabled people to develop new skills",
                            "type": "quality",
                            "description": "5"
                        },
                        {
                            "name": "Price",
                            "type": "cost",
                            "description": "25"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48900000",
                        "description": "Miscellaneous software package and computer systems"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UK"
                    }
                ],
                "deliveryLocation": {
                    "description": "UNITED KINGDOM"
                },
                "relatedLot": "1"
            }
        ],
        "communication": {
            "futureNoticeDate": "2023-10-16T00:00:00+01:00"
        },
        "coveredBy": [
            "GPA"
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://www.delta-esourcing.com/",
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "tenderPeriod": {
            "endDate": "2024-03-14T12:00:00Z"
        },
        "secondStage": {
            "invitationDate": "2024-04-02T00:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-75824",
            "name": "Arts Council England",
            "identifier": {
                "legalName": "Arts Council England"
            },
            "address": {
                "streetAddress": "The Hive, 49 Lever Street",
                "locality": "Manchester",
                "region": "UK",
                "postalCode": "M1 1FN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Phil Lofthouse",
                "telephone": "+44 1619344317",
                "email": "Procurement.Services@artscouncil.org.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.artscouncil.org.uk/supplying-arts-council",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "description": "National development agency for creativity and culture"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "08",
                        "description": "Recreation, culture and religion"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-86665",
            "name": "The Arts Council of England",
            "identifier": {
                "legalName": "The Arts Council of England"
            },
            "address": {
                "streetAddress": "The Hive, 49 Lever Street",
                "locality": "Manchester",
                "region": "UK",
                "postalCode": "M1 1FN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Phil Lofthouse",
                "telephone": "+44 1615374120",
                "email": "procurement.services@artscouncil.org.uk",
                "url": "https://www.delta-esourcing.com/"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.artscouncil.org.uk",
                "buyerProfile": "https://www.delta-esourcing.com/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "08",
                        "description": "Recreation, culture and religion"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-88",
            "name": "Royal Courts of Justice",
            "identifier": {
                "legalName": "Royal Courts of Justice"
            },
            "address": {
                "streetAddress": "Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody",
                "mediationBody",
                "reviewContactPoint"
            ]
        },
        {
            "id": "GB-FTS-132597",
            "name": "Calvium Ltd",
            "identifier": {
                "legalName": "Calvium Ltd",
                "id": "1036733"
            },
            "address": {
                "streetAddress": "The Old School House, 75a Jacobs Wells Road",
                "locality": "Bristol",
                "region": "UK",
                "postalCode": "BS8 1DJ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1172262000",
                "email": "hello@calvium.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-86665",
        "name": "The Arts Council of England"
    },
    "language": "en",
    "awards": [
        {
            "id": "040015-2024-1",
            "relatedLots": [
                "1"
            ],
            "title": "ACE 504 ITT - All In Digital Membership System",
            "status": "active",
            "hasSubcontracting": true,
            "subcontracting": {
                "minimumPercentage": 0.3,
                "maximumPercentage": 0.3,
                "description": "Services and expertise in matters relating to data, engineering and service delivery"
            },
            "suppliers": [
                {
                    "id": "GB-FTS-132597",
                    "name": "Calvium Ltd"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "040015-2024-1",
            "awardID": "040015-2024-1",
            "title": "ACE 504 ITT - All In Digital Membership System",
            "status": "active",
            "value": {
                "amount": 1060000,
                "currency": "GBP"
            },
            "dateSigned": "2024-08-22T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 4
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 4
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 4
            }
        ]
    }
}