Notice Information
Notice Title
Provision of Integrated Urgent Care (IUC) in Cambridgeshire and Peterborough
Notice Description
The ICB is committed to the provision of a high-quality IUC by offering the following services:<br/>* NHS 111 call handling,<br/>* 24/7 Clinical Assessment Service (CAS),<br/>* Out of Hours Primary Care Access.<br/>* These may be delivered through a single provider model or a lead provider model.<br/>* The IUC service(s) will meet the values, rights, obligations and expectations of patients as<br/>set out in the NHS Constitution.
Lot Information
Lot 1
The ICB is committed to the provision of a high-quality IUC by offering the following services:
* NHS 111 call handling,
* 24/7 Clinical Assessment Service (CAS),
* Out of Hours Primary Care Access.
* These may be delivered through a single provider model or a lead provider model.
* The IUC service(s) will meet the values, rights, obligations and expectations of patients as set out in the NHS Constitution.
Aims and objectives of the service:
The IUC service is required to be sustainable, based on a service model that is clinically and commercially robust, that can attract and retain suitably qualified competent practitioners, which can be integrated with other services. The service will meet both the National Integrated Urgent Care Specification and the Cambridgeshire and Peterborough Integrated Urgent Care Specification to deliver a flexible service that can transform to meet the local and national requirements, to a high standard.
NHS 111 call handling: this IUC service shall be provided using the components of telephony via NHS 111 24/7, 365/6 days a year. The telephony service will deliver a 'consult and complete' model of care via the provision of health advice, based on algorithmic clinical assessment.
24/7 Clinical Assessment Service, (CAS): the CAS will provide clinical assessment to patients who require further clinical validation and clinical assessments, this includes for 111 and 999 high acuity disposition validations from the NHS111 call handling function, Primary Care Dispositions and direct booking validations. The CAS will direct patients to the appropriate healthcare, direct booking or referrals, be the Trusted Assessor, work closely with the ICS Unscheduled Community Care Co-ordination Hub (or equivalent) and Same Day Emergency Care Services, to support patients being cared for by the most appropriate service, only attending ED or dispatching an ambulance, when appropriate.
Out of Hours Primary Care Access: During the Out of Hours periods, a Primary Care level service that provides clinical telephony assessments, operating within the CAS, and face to face consultation to treat all registered and temporarily resident patients and those visitors calling NHS 111. For more detail, consult the service specification in the tender documentation.
This notice is an intention to award a contract under the competitive process.
The contract value is PS103,505,950 for the lifetime duration of the contract.
This is an existing service that is being re-commissioned, and it is being awarded to a new provider.
The contract is anticipated to start on the 1st of October 2025 for 3 years with the possibility to extend at the ICB's discretion for up to a further 2 years. (01/10/2025-30/09/2030).
Renewal: Possibility to extend at the ICB's discretion for up to a further 2 years (24 months).
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0448be
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/010621-2025
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
64 - Postal and telecommunications services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
64200000 - Telecommunications services
79512000 - Call centre
85100000 - Health services
85312310 - Guidance services
Notice Value(s)
- Tender Value
- £107,221,864 £100M-£1B
- Lots Value
- £107,221,864 £100M-£1B
- Awards Value
- Not specified
- Contracts Value
- £103,505,950 £100M-£1B
Notice Dates
- Publication Date
- 21 Mar 20251 years ago
- Submission Deadline
- 15 Nov 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 14 Mar 20251 years ago
- Contract Period
- 1 Oct 2025 - 30 Sep 2030 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS Cambridgeshire and Peterborough Integrated Care Board
- Additional Buyers
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- ELY
- Postcode
- CB7 4EA
- Postcode Area
- Cambridge
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH4 Cambridgeshire and Peterborough
- Small Region (ITL 3)
- TLH42 Cambridgeshire CC
- Delivery Location
- TLH12 Cambridgeshire CC
-
- Local Authority
- East Cambridgeshire
- Electoral Ward
- Ely West
- Westminster Constituency
- Ely and East Cambridgeshire
Further Information
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.