Tender

IT Support and Maintenance Provider

IT SUPPORT AND MAINTENANCE PROVIDER

This public procurement record has 1 release in its history.

Tender

24 May 2024 at 16:31

Summary of the contracting process

The West Midlands Growth Company is seeking an IT Support and Maintenance Provider for its systems and end users. The procurement involves services related to computer support and consultancy, with a total value of £435,000 in GBP. The contract period is scheduled to start on August 5, 2024, and end on March 31, 2025. The procurement method is an open procedure, with the tender period ending on June 24, 2024, and the bid opening set for the same day in Birmingham.

This tender presents an opportunity for IT service providers specialised in computer support and consultancy to engage with the West Midlands Growth Company. Businesses with expertise in IT maintenance and repair, software packages, and computer systems are well-suited to compete. The company is based in central Birmingham, operating on a hybrid working model. The procurement is at an active stage, offering a chance for qualified suppliers to contribute to the company's IT support and maintenance requirements within a specified contract period.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

IT Support and Maintenance Provider

Notice Description

The West Midlands Growth Company is seeking to establish an agreement with a single supplier to provide IT Support and Maintenance for our both our systems and end users.The West Midlands Growth Company is currently situated on the 11th floor of The Colmore Building in central Birmingham. Currently, the entire workforce operates on a hybrid working model which is expected to be in place for the foreseeable future. There are a considerable number of services hosted in the Microsoft Business platform; these consist of SharePoint and Office 365. The file sharing uses the SharePoint platform, the historic document management system and finance applications can be accessed via a remote desktop connection to a virtual server, which will need to remain in place throughout the term of this contract.

Lot Information

Lot 1

The West Midlands Growth Company is seeking to establish an agreement with a single supplier to provide IT Support and Maintenance for our both our systems and end users.The West Midlands Growth Company is currently situated on the 11th floor of The Colmore Building in central Birmingham. Currently, the entire workforce operates on a hybrid working model which is expected to be in place for the foreseeable future. There are a considerable number of services hosted in the Microsoft Business platform; these consist of SharePoint and Office 365. The file sharing uses the SharePoint platform, the historic document management system and finance applications can be accessed via a remote desktop connection to a virtual server, which will need to remain in place throughout the term of this contract.

Renewal: Additional 2 x 1 year renewal options required

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-046b8d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016537-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support


CPV Codes

48900000 - Miscellaneous software package and computer systems

50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

50312000 - Maintenance and repair of computer equipment

50320000 - Repair and maintenance services of personal computers

50322000 - Maintenance services of personal computers

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
£435,000 £100K-£500K
Lots Value
£435,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 May 20241 years ago
Submission Deadline
24 Jun 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
4 Aug 2024 - 31 Mar 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
IT SUPPORT AND MAINTENANCE PROVIDER
Contact Name
Not specified
Contact Email
zoe.middleton@wmgrowth.com
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 6AT
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG31 Birmingham

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-046b8d-2024-05-24T17:31:47+01:00",
    "date": "2024-05-24T17:31:47+01:00",
    "ocid": "ocds-h6vhtk-046b8d",
    "initiationType": "tender",
    "tender": {
        "id": "2024-WMGC-0374",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "IT Support and Maintenance Provider",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72600000",
            "description": "Computer support and consultancy services"
        },
        "mainProcurementCategory": "services",
        "description": "The West Midlands Growth Company is seeking to establish an agreement with a single supplier to provide IT Support and Maintenance for our both our systems and end users.The West Midlands Growth Company is currently situated on the 11th floor of The Colmore Building in central Birmingham. Currently, the entire workforce operates on a hybrid working model which is expected to be in place for the foreseeable future. There are a considerable number of services hosted in the Microsoft Business platform; these consist of SharePoint and Office 365. The file sharing uses the SharePoint platform, the historic document management system and finance applications can be accessed via a remote desktop connection to a virtual server, which will need to remain in place throughout the term of this contract.",
        "value": {
            "amount": 435000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The West Midlands Growth Company is seeking to establish an agreement with a single supplier to provide IT Support and Maintenance for our both our systems and end users.The West Midlands Growth Company is currently situated on the 11th floor of The Colmore Building in central Birmingham. Currently, the entire workforce operates on a hybrid working model which is expected to be in place for the foreseeable future. There are a considerable number of services hosted in the Microsoft Business platform; these consist of SharePoint and Office 365. The file sharing uses the SharePoint platform, the historic document management system and finance applications can be accessed via a remote desktop connection to a virtual server, which will need to remain in place throughout the term of this contract.",
                "value": {
                    "amount": 435000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "startDate": "2024-08-05T00:00:00+01:00",
                    "endDate": "2025-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Additional 2 x 1 year renewal options required"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48900000",
                        "description": "Miscellaneous software package and computer systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50312000",
                        "description": "Maintenance and repair of computer equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50300000",
                        "description": "Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50320000",
                        "description": "Repair and maintenance services of personal computers"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50322000",
                        "description": "Maintenance services of personal computers"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKG31"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://in-tendhost.co.uk/wmgrowth/aspx/Home",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "NA",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2024-06-24T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2024-06-24T13:00:00+01:00"
        },
        "bidOpening": {
            "date": "2024-06-24T13:00:00+01:00",
            "address": {
                "streetAddress": "West Midlands Growth Company, The Colmore Building, 20 Colmore Circus Queensway,Birmingham. B4 6AT."
            }
        },
        "hasRecurrence": false,
        "reviewDetails": "Timetable included in ITT documentation"
    },
    "parties": [
        {
            "id": "GB-FTS-114637",
            "name": "IT Support and Maintenance Provider",
            "identifier": {
                "legalName": "IT Support and Maintenance Provider"
            },
            "address": {
                "streetAddress": "The Colmore Building, 20 Colemore Circus Queensway",
                "locality": "Birmingham",
                "region": "UKG31",
                "postalCode": "B4 6AT",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "zoe.middleton@wmgrowth.com",
                "url": "https://in-tendhost.co.uk/wmgrowth/aspx/Home"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.wmgrowth.com",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-87101",
            "name": "West Midlands Growth Company Leadership Team",
            "identifier": {
                "legalName": "West Midlands Growth Company Leadership Team"
            },
            "address": {
                "locality": "Birmingham",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-114637",
        "name": "IT Support and Maintenance Provider"
    },
    "language": "en"
}