Notice Information
Notice Title
Customer Experience Platform
Notice Description
The Council is seeking to procure a customer experience platform solution that: * Supports the delivery of its Digital Transformation Strategy and wider digital agenda across its services. For further information please refer to the Specification Document available within the CFT documents area of E-Tenders NI.
Lot Information
Lot 1
The Council is seeking to procure a customer experience platform solution that: * Supports the delivery of its Digital Transformation Strategy and wider digital agenda across its services. For further information please refer to the Specification Document available within the CFT documents area of E-Tenders NI.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-046bbd
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/040464-2024
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
72200000 - Software programming and consultancy services
72500000 - Computer-related services
79342300 - Customer services
79342320 - Customer-care services
Notice Value(s)
- Tender Value
- £250,000 £100K-£500K
- Lots Value
- £250,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 16 Dec 20241 years ago
- Submission Deadline
- 28 Jun 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 16 Dec 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Cancelled
- Lots Status
- Cancelled
- Awards Status
- Unsuccessful
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MID ULSTER DISTRICT COUNCIL
- Contact Name
- tendersmidulstercouncil.org
- Contact Email
- tenders@midulstercouncil.org
- Contact Phone
- Not specified
Buyer Location
- Locality
- DUNGANNON
- Postcode
- BT71 6DT
- Post Town
- Northern Ireland
- Country
- Northern Ireland
-
- Major Region (ITL 1)
- TLN Northern Ireland
- Basic Region (ITL 2)
- TLN0 Northern Ireland
- Small Region (ITL 3)
- TLN0B Mid Ulster
- Delivery Location
- TLN Northern Ireland, TLN0 Northern Ireland, TLN0B Mid Ulster
-
- Local Authority
- Mid Ulster
- Electoral Ward
- Killymeal
- Westminster Constituency
- Fermanagh and South Tyrone
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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