Notice Information
Notice Title
Citizen Home Health Safety Check Contract
Notice Description
Citizen has awarded a contract for the provision of Home Health Safety Checks, including gas servicing and electrical compliance works. The contract is split into two lots: Lot 1: Birmingham, Hereford and Worcester Lot 2: Coventry Following a two-stage restricted procedure, Sure Maintenance Ltd has been appointed as the successful supplier for both lots. The contract will run for a period of up to 10 years and is designed to promote best practice in service delivery, innovation, and collaborative working. The procurement process was conducted in accordance with the Public Contracts Regulations 2015.
Lot Information
Birmingham, Hereford and Worcester
The contract covers the provision of Home Health Safety Checks across Citizen's housing stock, comprising approximately 30,000 residential properties. The scope of services includes, but is not limited to: Annual gas servicing and maintenance Responsive gas repairs and emergency breakdown cover Electrical testing (EICRs) and remedial works Electrical upgrades and installations Data gathering to support asset management Delivery of additional home compliance checks during scheduled visits The services will be delivered under a Term Partnering Contract (TPC) with robust performance monitoring through KPIs and clear provisions for early termination in the event of poor performance. The works are split across two geographic lots: Lot 1: Birmingham, Hereford and Worcester Lot 2: Coventry The contract is designed to reduce the number of visits to residents' homes by coordinating multiple compliance activities during a single visit, thereby improving access rates and service efficiency. The contractor is also required to deliver added value through social value commitments, local employment, and innovative digital solutions to enhance customer experience. The duration of the contract is up to 10 years, comprising an initial term and potential extension periods.
Renewal: Initial term of 5 years (60 months), with an option to extend to 10 years (120 months)
CoventryThe contract covers the provision of Home Health Safety Checks across Citizen's housing stock, comprising approximately 30,000 residential properties. The scope of services includes, but is not limited to: Annual gas servicing and maintenance Responsive gas repairs and emergency breakdown cover Electrical testing (EICRs) and remedial works Electrical upgrades and installations Data gathering to support asset management Delivery of additional home compliance checks during scheduled visits The services will be delivered under a Term Partnering Contract (TPC) with robust performance monitoring through KPIs and clear provisions for early termination in the event of poor performance. The works are split across two geographic lots: Lot 1: Birmingham, Hereford and Worcester Lot 2: Coventry The contract is designed to reduce the number of visits to residents' homes by coordinating multiple compliance activities during a single visit, thereby improving access rates and service efficiency. The contractor is also required to deliver added value through social value commitments, local employment, and innovative digital solutions to enhance customer experience. The duration of the contract is up to 10 years, comprising an initial term and potential extension periods.
Renewal: Initial term of 5 years (60 months), with an option to extend to 10 years (120 months)
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-048965
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/027883-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
09 - Petroleum products, fuel, electricity and other sources of energy
31 - Electrical machinery, apparatus, equipment and consumables; lighting
50 - Repair and maintenance services
51 - Installation services (except software)
71 - Architectural, construction, engineering and inspection services
-
- CPV Codes
09300000 - Electricity, heating, solar and nuclear energy
09330000 - Solar energy
31200000 - Electricity distribution and control apparatus
31210000 - Electrical apparatus for switching or protecting electrical circuits
31211000 - Boards and fuse boxes
31212000 - Circuit breakers
31213000 - Distribution equipment
31214000 - Switchgear
31214500 - Electric switchboards
31216000 - Lightning arrestors
31600000 - Electrical equipment and apparatus
31625100 - Fire-detection systems
31625200 - Fire-alarm systems
31680000 - Electrical supplies and accessories
31681000 - Electrical accessories
31681400 - Electrical components
31682000 - Electricity supplies
39710000 - Electrical domestic appliances
39715000 - Water heaters and heating for buildings; plumbing equipment
39720000 - Non-electric domestic appliances
42160000 - Boiler installations
44100000 - Construction materials and associated items
44111500 - Insulators and insulating fittings
44111530 - Electrical insulating fittings
44130000 - Sewer mains
45211000 - Construction work for multi-dwelling buildings and individual houses
45211100 - Construction work for houses
45262640 - Environmental improvement works
45310000 - Electrical installation work
45311000 - Electrical wiring and fitting work
45311100 - Electrical wiring work
45311200 - Electrical fitting work
45312100 - Fire-alarm system installation work
45315000 - Electrical installation work of heating and other electrical building-equipment
45331000 - Heating, ventilation and air-conditioning installation work
50531000 - Repair and maintenance services for non-electrical machinery
50531100 - Repair and maintenance services of boilers
50531200 - Gas appliance maintenance services
50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
50532400 - Repair and maintenance services of electrical distribution equipment
50700000 - Repair and maintenance services of building installations
50710000 - Repair and maintenance services of electrical and mechanical building installations
50711000 - Repair and maintenance services of electrical building installations
50712000 - Repair and maintenance services of mechanical building installations
50720000 - Repair and maintenance services of central heating
51100000 - Installation services of electrical and mechanical equipment
51110000 - Installation services of electrical equipment
51112000 - Installation services of electricity distribution and control equipment
65100000 - Water distribution and related services
65200000 - Gas distribution and related services
65210000 - Gas distribution
65300000 - Electricity distribution and related services
65310000 - Electricity distribution
65320000 - Operation of electrical installations
71314100 - Electrical services
71317200 - Health and safety services
71334000 - Mechanical and electrical engineering services
71630000 - Technical inspection and testing services
71631000 - Technical inspection services
71632000 - Technical testing services
Notice Value(s)
- Tender Value
- £100,000,000 £100M-£1B
- Lots Value
- £100,000,000 £100M-£1B
- Awards Value
- Not specified
- Contracts Value
- £11,580,459 £10M-£100M
Notice Dates
- Publication Date
- 27 May 20251 years ago
- Submission Deadline
- 10 Sep 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 10 Dec 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- Citizen Housing Group Limited
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BIRMINGHAM
- Postcode
- B37 7YN
- Postcode Area
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG32 Solihull
- Delivery Location
- TLG West Midlands (England)
-
- Local Authority
- Solihull
- Electoral Ward
- Bickenhill
- Westminster Constituency
- Meriden and Solihull East
Further Information
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.