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The Provision of a Welfare Benefits, Information and Guidance Service

The North Yorkshire Council

This public procurement record has 2 releases in its history.

Award

04 Mar 2025 at 13:55

Award Notice
Tender

04 Sep 2024 at 12:19

Tender Notice
Summary of the contracting process

The North Yorkshire Council is initiating a procurement process titled "The Provision of a Welfare Benefits, Information and Guidance Service" under the CPV classification 75310000 (Benefit services). This tender falls under the services category and is aimed at providing support, advice, and training on a wide range of subjects related to Welfare Benefits Advice to front line North Yorkshire Council advisors. The procurement method is an open procedure, and the tender stage is currently active. Key dates include the submission deadline on 4 October 2024, with a contract period commencing on 1 April 2025. The total contract value is GBP 535,500, with an option to extend from 2028 to 2030. The procurement includes considerations such as experience, service delivery, equalities, sustainability, and price, reflecting a balanced approach to evaluating bids.

This tender offers substantial opportunities for businesses specialising in welfare benefits, information services, and training. Companies with a strong track record in delivering high-quality advice and support services, especially in welfare and social sectors, will find this tender particularly beneficial. SMEs, in particular, are encouraged to compete, given that the procurement process recognises social value and business continuity. By securing this contract, businesses can enhance their visibility and credibility by partnering with a major regional authority. Additionally, the long-term nature of the contract, along with the extension option, provides a stable avenue for business growth and sustained operations.

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Notice Information

Notice Title

The Provision of a Welfare Benefits, Information and Guidance Service

Notice Description

This contract is for the provision of advice and information on a broad range of subjects pertaining to Welfare Benefits Advice. This service provides support, advice, and training to front line North Yorkshire Council advisers.

Lot Information

Lot 1

This contract is for the provision of advice and information on a broad range of subjects pertaining to Welfare Benefits Advice. This service provides support, advice, and training to North Yorkshire Council front line advisers.

Renewal: Initial Term: 1st April 2025 to 31st March 2028 Option to extend 1:1st April 2028 to 31st March 2030

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0497f1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/007849-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

75 - Administration, defence and social security services

85 - Health and social work services

CPV Codes

64216210 - Value-added information services

75310000 - Benefit services

75311000 - Sickness benefits

75312000 - Maternity benefits

75313000 - Disability benefits

75313100 - Temporary disablement benefits

75314000 - Unemployment compensation benefits

85311100 - Welfare services for the elderly

85311200 - Welfare services for the handicapped

85311300 - Welfare services for children and young people

85312400 - Welfare services not delivered through residential institutions

Notice Value(s)

Tender Value
£535,500 £500K-£1M
Lots Value
£535,500 £500K-£1M
Awards Value
Not specified
Contracts Value
£428,000 £100K-£500K

Notice Dates

Publication Date
4 Mar 20251 years ago
Submission Deadline
4 Oct 2024Expired
Future Notice Date
Not specified
Award Date
12 Feb 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The North Yorkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHALLERTON
Postcode
DL7 8AD
Postcode Area
Darlington
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLE2 North Yorkshire
Local Authority
North Yorkshire
Electoral Ward
Romanby
Westminster Constituency
Richmond and Northallerton

Supplier Information

Number of Suppliers
1
Supplier Name

Welfare Benefits Unit

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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