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SWAST-3045-DDaT Computer Aided Dispatch (CAD)

SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST

This public procurement record has 3 releases in its history.

Award

23 May 2025 at 08:25

Award Notice
TenderUpdate

10 Oct 2024 at 10:31

Tender Notice
Tender

04 Sep 2024 at 12:53

Tender Notice
Summary of the contracting process

The procurement process for the Computer Aided Dispatch (CAD) services was initiated by the South Western Ambulance Service NHS Foundation Trust, with the contract awarded to Cleric Computer Services Limited. The procurement falls under the IT services category, aimed at supporting the 999 service, and is located in the South West of England (UKK region). The procurement method followed was an open procedure with the contract currently in the award stage and having been signed on 1st April 2025, with an estimated value of £2,400,000. The initial tender phase involved submissions lasting until 25th October 2024, reflecting updates in deadlines to accommodate bids in an efficient manner. The need for high-quality delivery, social value integration, and cost-effective solutions were central to the bid assessment criteria.

This tender presents significant opportunities for businesses specialising in consulting, software development, and IT support. It is particularly ideal for SMEs like Cleric Computer Services Limited, who successfully secured the contract, showcasing their capability in delivering high-quality IT solutions tailored to public services. Potential expansion and growth opportunities arise for businesses that can offer innovative solutions with optional extensions available up to three times for 24 months each. Companies operating in the CPV classifications of software packages, consulting services, and information systems are well-qualified to engage in similar future tenders to enhance their portfolio in the public sector.

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Notice Information

Notice Title

SWAST-3045-DDaT Computer Aided Dispatch (CAD)

Notice Description

Computer Aided Dispatch for the 999 service

Lot Information

Lot 1

Computer Aided Dispatch for the 999 service

Options: Optional extensions 3 x 24 months

Renewal: Optional extensions 3 x 24 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0497f9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025485-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£9,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,400,000 £1M-£10M

Notice Dates

Publication Date
23 May 20251 years ago
Submission Deadline
11 Oct 2024Expired
Future Notice Date
Not specified
Award Date
1 Apr 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST
Additional Buyers

South Western Ambulance Service

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 7HY
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)
Local Authority
Exeter
Electoral Ward
St Loyes
Westminster Constituency
Exmouth and Exeter East

Supplier Information

Number of Suppliers
1
Supplier Name

Cleric Computer Services Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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