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AC1895 Wiltshire Community Advice and Support Services April 2025

Wiltshire Council

This public procurement record has 2 releases in its history.

Award

21 Jan 2025 at 09:10

Award Notice
Tender

26 Sep 2024 at 12:16

Tender Notice
Summary of the contracting process

Wiltshire Council is overseeing a procurement process for the "AC1895 Wiltshire Community Advice and Support Services" starting in April 2025. This procurement focuses on the financial and insurance services sector, aiming to deliver high-quality community advice and support services across Wiltshire. The initial contract period is five years, with the possibility of a renewal for up to an additional two years. The procurement stage is currently in the award phase, with the contract awarded to Wiltshire Citizens Advice on 6th January 2025. Key elements include free independent advice on benefits, debts, housing, discrimination, and more, ensuring services are accessible to all community members in Wiltshire.

This tender offers substantial opportunities for businesses specialising in community support and advice services, particularly those with a focus on inclusivity and high-quality service delivery. Small and medium-sized enterprises (SMEs) with a proven track record in providing accessible and comprehensive advice in areas like benefits, debt management, and legal support are well-suited to compete. The contract's focus on collaboration with local authorities and stakeholders can enhance the reach and effectiveness of the service, driving business growth through sustained public sector engagement.

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Notice Information

Notice Title

AC1895 Wiltshire Community Advice and Support Services April 2025

Notice Description

Wiltshire Council would like to advise of a tender opportunity for Community Advice and Support Services and is seeking to appoint a Supplier for the delivery of high-quality services across Wiltshire from 1st April 2025 for an initial five year contract.

Lot Information

Lot 1

Wiltshire Council would like to advise of a tender opportunity for Community Advice and Support Services and is seeking to appoint a Supplier for the delivery of high-quality services across Wiltshire from 1st April 2025 for an initial five year contract. The services will provide free independent advice and support to Wiltshire communities in relation to: - Benefits and tax credits - Work and employee issues - Debt and money - Consumer issues - Family and relationships - Housing and information - Law and courts - Discrimination - Immigration - Health - Unpaid Carers Wiltshire Council are seeking a Supplier who must demonstrate a passion for ensuring an equal, diverse and inclusive approach to ensure all communities regardless of age, race, location and sexuality are considered within this support and the service is accessible. We believe everyone has the right to have services that improve their quality of life and wellbeing as well as a service that they feel comfortable and able to seek advice to promote this.

Renewal: option to extend for any period up to a further 1 + 1 year

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a31b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001965-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

75 - Administration, defence and social security services

CPV Codes

66000000 - Financial and insurance services

75200000 - Provision of services to the community

Notice Value(s)

Tender Value
£2,860,970 £1M-£10M
Lots Value
£2,825,970 £1M-£10M
Awards Value
Not specified
Contracts Value
£2,825,970 £1M-£10M

Notice Dates

Publication Date
21 Jan 20251 years ago
Submission Deadline
28 Oct 2024Expired
Future Notice Date
Not specified
Award Date
6 Jan 20251 years ago
Contract Period
1 Apr 2025 - 31 Mar 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wiltshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TROWBRIDGE
Postcode
BA14 8JN
Postcode Area
Bath
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
TLK15 Wiltshire
Local Authority
Wiltshire
Electoral Ward
Trowbridge Central
Westminster Constituency
South West Wiltshire

Supplier Information

Number of Suppliers
1
Supplier Name

Wiltshire Citizens Advice

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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