Award

23052 For the provision of a Full Utility billing plaform and services for Swaffham Prior Heating Network

CAMBRIDGESHIRE COUNTY COUNCIL

This public procurement record has 3 releases in its history.

Award

14 May 2025 at 08:05

TenderUpdate

25 Oct 2024 at 13:17

Tender

27 Sep 2024 at 11:05

Summary of the contracting process

Cambridgeshire County Council sought a provider to deliver a full utility billing platform and customer services for the Swaffham Prior Heating Network. This procurement process falls within the energy and related services industry category and is located in the UKH12 region. The process was conducted using an open procedure, compliant with the GPA, and had an initial tender phase which was active but ultimately cancelled, as noted in the most recent update dated 14th May 2025. The initial contract period was intended to be three years with an option to extend for an additional four years, highlighting the council's commitment to a long-term partnership. Key stages included the tender period ending on 31st October 2024, and subsequent planned events, indicating its structured deliberation process before cancellation.

While the contract was eventually discontinued, this initiative represents a significant opportunity for businesses specialising in energy services, IT consulting, software development, meter reading, electricity distribution, and customer services. With a planned budget of £263,000, it could present extensive opportunities for business growth in supporting sustainable energy solutions. Companies accredited with Heat Trust rules under Ofgem regulation would be well-suited to such opportunities. Although the contract did not proceed to award, similar future opportunities with Cambridgeshire County Council could benefit well-prepared firms by leveraging their credentials and fostering partnerships within the renewable energy sector.

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Notice Title

23052 For the provision of a Full Utility billing plaform and services for Swaffham Prior Heating Network

Notice Description

Cambridgeshire County Council is looking for a provider that can offer a comprehensive billing platform and customer services to support the functioning and operation of its flagship Swaffham Prior heating Network. Bidders will need to be accredited with Heat Trust rules now under Ofgem. Contract term is three (3) + four (48) years.

Lot Information

Lot 1

Cambridgeshire County Council is looking for a provider that can offer a comprehensive billing platform and customer services to support the functioning and operation of its flagship Swaffham Prior heating Network. Bidders will need to be accredited with Heat Trust rules now under Ofgem. Contract term is three (3) + four (48) years.

Options: Initial term will be for three (3) years and option to extend for a period of Four (4) years. The extension period will be taken in Two (2) year terms.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a389
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021056-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

65300000 - Electricity distribution and related services

65500000 - Meter reading service

71314000 - Energy and related services

72000000 - IT services: consulting, software development, Internet and support

79342300 - Customer services

79342320 - Customer-care services

Notice Value(s)

Tender Value
£263,000 £100K-£500K
Lots Value
£263,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 May 20259 months ago
Submission Deadline
31 Oct 2024Expired
Future Notice Date
Not specified
Award Date
14 May 20259 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGESHIRE COUNTY COUNCIL
Contact Name
Mr Paul Tamanis-Laing
Contact Email
paul.tamanis-laing@cambridgeshire.gov.uk
Contact Phone
+44 7468859827

Buyer Location

Locality
HUNTINGDON
Postcode
PE28 4YE
Post Town
Peterborough
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
TLH12 Cambridgeshire CC

Local Authority
Huntingdonshire
Electoral Ward
The Stukeleys
Westminster Constituency
Huntingdon

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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