Contract Timeline

Publication Date

29th May 2025 14:37:48 PM

Contract Summary

Scottish Water is planning an accelerated, nationwide rollout of AMI smart metering for our
non-household customers from 2026-2032, subject to final business case approval. This
initiative follows a successful pilot with approximately 3,000 business customers in Inverness
and Orkney.

The primary driver is to achieve a sustainable demand reduction of 80 million litres per day
(80MLd) through a combination of customer and network side interventions.
This programme will involve full replacement of the existing mechanical meter estate. It is
planned that Implementation will be prioritised based on water deficit areas to maximise impact,
with installations beginning early 2026.

This framework will support the nationwide rollout of AMI smart metering for our non-household
customers, the scope of which includes:
• Smart water meters for non-household customers
• Supporting Headend systems
• Communication networks
• Overall service management and front-line support

Scottish Water will also require a Meter Data Management System (MDMS), which will be
procured separately, but must integrate with the solution provided through this procurement.
Installation services are not included in the scope of this procurement.
It is expected that the successful Bidder will supply smart water meters, headend system/s and
communication networks to fulfil the requirements of the rollout. Given Scotland’s diverse
geography and challenging conditions, it is anticipated that a mixed network provision will be
required to achieve maximum connectivity. Bidders will likely need to form a consortium of
partners through subcontracting arrangements to deliver the full spectrum of solutions, but we
will require a lead bidder.

Contract Details

Open Contracting ID

ocds-h6vhtk-04b35a

Publication Source

Find a Tender Service

Procurement Stage

TenderUpdate

Procurement Method

N/A

Procurement Method Details

N/A

Procurement Category

Services

Tender Suitability

Framework / DPS

Contract Classification

CPV Code(s)

72720000

CPV Division(s)

72 - IT services: consulting, software development, Internet and support

Awarding Authority

SCOTTISH WATER

Buyer Name

Ruth Campbell

Buyer Email

ruth.campbell@scottishwater.co.uk

Buyer Phone

Buyer Address

The Bridge, 6 Buchanan Gate, Stepps

Glasgow

G33 6FB

United Kingdom

Contract Timeline

Publication Date

26th May 2025 08:24:26 AM

Tender Deadline

25th June 2025 11:00:00 AM   Expired

Contract Summary

Scottish Water is planning an accelerated, nationwide rollout of AMI smart metering for our
non-household customers from 2026-2032, subject to final business case approval. This
initiative follows a successful pilot with approximately 3,000 business customers in Inverness
and Orkney.

The primary driver is to achieve a sustainable demand reduction of 80 million litres per day
(80MLd) through a combination of customer and network side interventions.
This programme will involve full replacement of the existing mechanical meter estate. It is
planned that Implementation will be prioritised based on water deficit areas to maximise impact,
with installations beginning early 2026.

This framework will support the nationwide rollout of AMI smart metering for our non-household
customers, the scope of which includes:
• Smart water meters for non-household customers
• Supporting Headend systems
• Communication networks
• Overall service management and front-line support

Scottish Water will also require a Meter Data Management System (MDMS), which will be
procured separately, but must integrate with the solution provided through this procurement.
Installation services are not included in the scope of this procurement.
It is expected that the successful Bidder will supply smart water meters, headend system/s and
communication networks to fulfil the requirements of the rollout. Given Scotland’s diverse
geography and challenging conditions, it is anticipated that a mixed network provision will be
required to achieve maximum connectivity. Bidders will likely need to form a consortium of
partners through subcontracting arrangements to deliver the full spectrum of solutions, but we
will require a lead bidder.

Contract Details

Open Contracting ID

ocds-h6vhtk-04b35a

Publication Source

Find a Tender Service

Procurement Stage

Tender

Procurement Method

Selective

Procurement Method Details

Negotiated Procedure With Prior Call For Competition

Procurement Category

Services

Tender Suitability

Framework / DPS

Framework

Contract Classification

CPV Code(s)

72720000

CPV Division(s)

72 - IT services: consulting, software development, Internet and support

Awarding Authority

SCOTTISH WATER

Buyer Name

Ruth Campbell

Buyer Email

ruth.campbell@scottishwater.co.uk

Buyer Phone

Buyer Address

The Bridge, 6 Buchanan Gate, Stepps

Glasgow

G33 6FB

United Kingdom

Contract Timeline

Publication Date

1st November 2024 14:26:25 PM

Planning Deadline

15th November 2024 12:00:00 PM   Expired

Contract Summary

Scottish Water's purpose is to support a flourishing Scotland by being trusted to care for the water on which Scotland depends. We are proud to provide water and wastewater services that are essential to everyday life for households and businesses across Scotland. We make a critical contribution to Scotland's health, well-being and prosperity, the sustainability of our natural environment, and our country's long-term economic success. Our purpose is founded on the quality of water supplies and our care for the environment. To do that every day, we must keep building our customers' trust in us as their expectations rise, the climate changes and our assets get older. We fulfil our purpose by pursuing three strategic ambitions: Service excellence, great value & financial sustainability and beyond net zero emissions. These ambitions are interconnected - success depends on us achieving all three, not one or the other and to do this, we need to do things differently. As we work towards the delivery of our strategic ambitions, Scottish Water is planning a nationwide rollout of smart metering for approximately 136,000 business customers from 2025-2031, subject to detailed planning and funding approval. This initiative follows a successful pilot of smart metering technologies for approximately 3,000 business customers in Inverness and Orkney. To achieve this, Scottish Water aims to develop a comprehensive range of technical and operational capabilities that include managing the supply, installation, and maintenance of water meters, implementation of communication networks, and provision of data services (e.g. ingestion, aggregation, storage, analysis, and insight generation) to support robust smart metering infrastructure. Scottish Water's requirements may be procured as combined or separate lots. We welcome responses from suppliers who can offer some of or all these capabilities. We are particularly interested in innovative and collaborative approaches that could be deployed across the supply chain. The framework(s) will be awarded in 2025, with a planned installation start date of Autumn 2025 and we invite potential suppliers to share their ideas, capabilities, and proposed approaches.

Contract Details

Open Contracting ID

ocds-h6vhtk-04b35a

Publication Source

Find a Tender Service

Procurement Stage

Planning

Procurement Method

N/A

Procurement Method Details

N/A

Procurement Category

Goods

Tender Suitability

Framework / DPS

Contract Classification

CPV Code(s)

38421100

CPV Division(s)

38 - Laboratory, optical and precision equipments (excl. glasses)

Awarding Authority

SCOTTISH WATER

Buyer Name

Natalie Strang

Buyer Email

Natalie.Strang@scottishwater.co.uk

Buyer Phone

+44 1414830892

Buyer Address

6 Buchanan Gate

Glasgow

G33 6FB

United Kingdom