Tender

Procurement of Facilities Management Soft Services Reference number: ND2024 008

CHELSEA AND WESTMINSTER HOSPITAL NHS TRUST

This public procurement record has 1 release in its history.

Tender

04 Nov 2024 at 15:27

Summary of the contracting process

The Chelsea and Westminster Hospital NHS Trust is seeking to procure Facilities Management Soft Services for Chelsea & Westminster Hospital and The Royal Marsden Hospital. This opportunity falls under the Facilities Management Services industry category and is located in various parts of London (including Chelsea, Sutton, and Cavendish Square sites). The current tender stage includes the use of a Competitive Dialogue procedure, starting with an Invitation to Participate in Dialogue (ITPD) and concluding with the submission of a final tender (ISFT). The tender has an estimated value of £140,000,000, with a deadline for submission on 5 December 2024 at 17:00 GMT. The contract is set to commence in April 2026 and will run for approximately five years.

This tender highlights substantial opportunities for businesses specialising in healthcare cleaning, portering, patient catering, security, waste management, and other related services. Companies that excel in providing innovative, efficient solutions with a focus on achieving net zero and social value would be well-suited to compete. The process involves multiple stages of collaboration and dialogue which could benefit businesses looking to enhance service models and form strategic partnerships within the healthcare sector. Firms with capabilities in delivering high-standard soft facilities management services are encouraged to participate.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Procurement of Facilities Management Soft Services Reference number: ND2024 008

Notice Description

The provision of Facilities Management Soft Services to the Chelsea & Westminster Hospital and The Royal Marsden Hospital as defined in the Descriptive Document (Doc A ITPD) comprising <br/><br/>General management <br/><br/>Healthcare Cleaning Services <br/><br/>Portering Services <br/><br/>Patients Catering Services <br/><br/>Linen & Laundry Services <br/><br/>Retail Catering Operations <br/><br/>Waste Management Services <br/><br/>Reception (Chelwest only) <br/><br/>Helpdesk Services <br/><br/>Security Services <br/><br/>Window cleaning <br/><br/>Pest Control <br/><br/>Vehicle Parking <br/><br/>Private Patients services

Lot Information

Lot 1

The provision of Facilities Management Soft Services as listed in II.1.4. The process will be conducted as a Competitive Dialogue procedure where a minimum of 3 bidders will be shortlisted from a successfully completed supplier questionnaire. There will be a number of stages including Invitation to Participate in Dialogue (ITPD), Invitation to Submit Detailed Solutions (ISDS) then potentially shortlisted to a minimum of 2 bidders who will participate in continuing dialogue (ITCD) and submission of a final tender (ISFT). The procurement will include collaborative workshops, joint process review and potentially reviewing service models to be delivered in a more efficient manner. There will be a strong focus on achieving net zero, social value aspirations and service innovation & excellence.

The intention is to commence the contract in April 2026. Additional information: 90900000 Cleaning and sanitation services

90911300 Window-cleaning services

90922000 Pest-control services

98341120 Portering services

72253000 Helpdesk and support services

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04b3ca
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035677-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive dialogue
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

90 - Sewage, refuse, cleaning and environmental services

98 - Other community, social and personal services


CPV Codes

55500000 - Canteen and catering services

72253000 - Helpdesk and support services

79710000 - Security services

79992000 - Reception services

79993100 - Facilities management services

90500000 - Refuse and waste related services

90900000 - Cleaning and sanitation services

90911300 - Window-cleaning services

90922000 - Pest-control services

98310000 - Washing and dry-cleaning services

98341120 - Portering services

98351000 - Car park management services

Notice Value(s)

Tender Value
£140,000,000 £100M-£1B
Lots Value
£140,000,000 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Nov 20241 years ago
Submission Deadline
5 Dec 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CHELSEA AND WESTMINSTER HOSPITAL NHS TRUST
Contact Name
Julian Fris
Contact Email
j.fris@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW10 9NH
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham

Local Authority
Kensington and Chelsea
Electoral Ward
Stanley
Westminster Constituency
Chelsea and Fulham

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04b3ca-2024-11-04T15:27:57Z",
    "date": "2024-11-04T15:27:57Z",
    "ocid": "ocds-h6vhtk-04b3ca",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-04b3ca",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Procurement of Facilities Management Soft Services Reference number: ND2024 008",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79993100",
            "description": "Facilities management services"
        },
        "mainProcurementCategory": "services",
        "description": "The provision of Facilities Management Soft Services to the Chelsea & Westminster Hospital and The Royal Marsden Hospital as defined in the Descriptive Document (Doc A ITPD) comprising <br/><br/>General management <br/><br/>Healthcare Cleaning Services <br/><br/>Portering Services <br/><br/>Patients Catering Services <br/><br/>Linen & Laundry Services <br/><br/>Retail Catering Operations <br/><br/>Waste Management Services <br/><br/>Reception (Chelwest only) <br/><br/>Helpdesk Services <br/><br/>Security Services <br/><br/>Window cleaning <br/><br/>Pest Control <br/><br/>Vehicle Parking <br/><br/>Private Patients services",
        "value": {
            "amount": 140000000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The provision of Facilities Management Soft Services as listed in II.1.4. The process will be conducted as a Competitive Dialogue procedure where a minimum of 3 bidders will be shortlisted from a successfully completed supplier questionnaire. There will be a number of stages including Invitation to Participate in Dialogue (ITPD), Invitation to Submit Detailed Solutions (ISDS) then potentially shortlisted to a minimum of 2 bidders who will participate in continuing dialogue (ITCD) and submission of a final tender (ISFT). The procurement will include collaborative workshops, joint process review and potentially reviewing service models to be delivered in a more efficient manner. There will be a strong focus on achieving net zero, social value aspirations and service innovation & excellence. <br/><br/>The intention is to commence the contract in April 2026. Additional information: 90900000 Cleaning and sanitation services <br/><br/>90911300 Window-cleaning services <br/><br/>90922000 Pest-control services <br/><br/>98341120 Portering services <br/><br/>72253000 Helpdesk and support services",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "value": {
                    "amount": 140000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "allowed"
                },
                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "90900000",
                        "description": "Cleaning and sanitation services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90911300",
                        "description": "Window-cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90922000",
                        "description": "Pest-control services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98341120",
                        "description": "Portering services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72253000",
                        "description": "Helpdesk and support services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98351000",
                        "description": "Car park management services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98310000",
                        "description": "Washing and dry-cleaning services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "55500000",
                        "description": "Canteen and catering services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79710000",
                        "description": "Security services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90500000",
                        "description": "Refuse and waste related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79992000",
                        "description": "Reception services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI33"
                    }
                ],
                "deliveryLocation": {
                    "description": "Chelsea & Westminster Hospital and associated sites (excluding West Middlesex University Hospital) and the Royal Marsden Hospital (Chelsea, Sutton & Cavendish Square sites)"
                },
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://health-family.force.com/s/Welcome",
        "communication": {
            "atypicalToolUrl": "https://health-family.force.com/s/Welcome"
        },
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "economic",
                    "description": "Selection criteria as stated in the procurement documents",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "Selection criteria as stated in the procurement documents",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive dialogue",
        "secondStage": {
            "successiveReduction": true
        },
        "tenderPeriod": {
            "endDate": "2024-12-05T17:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-108233",
            "name": "Chelsea and Westminster Hospital NHS Trust",
            "identifier": {
                "legalName": "Chelsea and Westminster Hospital NHS Trust"
            },
            "address": {
                "streetAddress": "369 Fulham Road",
                "locality": "London",
                "region": "UKI33",
                "postalCode": "SW10 9NH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Julian Fris",
                "email": "j.fris@nhs.net",
                "url": "https://health-family.force.com/s/Welcome"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.nwlondonicb.nhs.uk/",
                "buyerProfile": "https://www.nwlondonicb.nhs.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "description": "Healthcare - NHS"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-932",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "streetAddress": "The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-108233",
        "name": "Chelsea and Westminster Hospital NHS Trust"
    },
    "language": "en"
}