Tender

WAS-OJEU-57820 - 111 Roster Review

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 1 release in its history.

Tender

22 Nov 2024 at 15:28

Summary of the contracting process

The NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust, is conducting a procurement process titled "WAS-OJEU-57820 - 111 Roster Review" within the business services industry category, particularly focusing on law, marketing, consulting, recruitment, printing, and security. The procurement process is currently in the tender stage, with the specific process being conducted electronically via eTenderwales. The key dates include the tender period ending on 8th January 2025 and the contract anticipated to commence shortly thereafter. The primary geographic location for service delivery is within the region of UKL (Wales). This procurement process is open and follows an open procedure method, inviting bids from a wide array of qualified providers.

This tender represents a significant opportunity for businesses specialising in human resources management consultancy, business analysis consultancy, and general management consultancy services. Those with expertise in workforce analysis, productivity optimization, and healthcare staffing solutions are particularly well-suited to compete. The contract, valued at £140,000, aims to improve the quality, safety, and efficiency of the 111 services provided by the Welsh Ambulance Services University NHS Trust, making it a potentially rewarding engagement for the successful bidder. Businesses that can demonstrate a strong collaborative approach and the ability to meet the outlined performance parameters will have a competitive advantage.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

WAS-OJEU-57820 - 111 Roster Review

Notice Description

Welsh Ambulance Services University NHS Trust are seeking an external provider to undertake a formal review of their 111 Roster.

Lot Information

Lot 1

WAST has agreed with its commissioners, in line with the JCC commissioning intentions, to engage an external provider to undertake a formal roster review. The overall objectives of the roster review are to: -Ensure quality, safety and patient experience are at the heart of the review; -Ensure staff well-being is at the heart of the review; -Undertake an analysis of patient demand through the working week and at weekends to assist with demand forecasting and roster planning -Review current staffing profiles; -Advise on best practice shrinkage rates and other productivity measures; -Collaboratively determine the performance parameters (quality & safety, staff well-being and productivity) for the review; -Determine the optimal approach for servicing the patient demand pattern; -Determine the staffing levels and mix required to meet demand within the identified optimal solution; -Collaboratively agree and implement the solutions; and -Undertake the review in a timely manner, in particular, the provision of information to support the analysis required. -To assess the skill mix between call handlers and nurses and what would be 'reasonable' for NHS Wales based on practices across the UK Information on current workforce, rota patterns, recruitment trajectories and performance will be provided by WAST. The provider will be required to work closely with WAST, including 111 clinical and operational leads, the 111 Head of Service, Assistant Director Operations (Integrated Care) and Assistant Director Commissioning & Performance. . A formal report will be a key output of the review and the successful provider may be required to present their findings to key internal and external stakeholders e.g. WAST Executives and JCC commissioners. Further Detail of the requirement is included in the specification which is uploaded in etenderwales.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04be17
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/037866-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

72221000 - Business analysis consultancy services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79411000 - General management consultancy services

79414000 - Human resources management consultancy services

Notice Value(s)

Tender Value
£140,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Nov 20241 years ago
Submission Deadline
8 Jan 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Gregg Roberts
Contact Email
gregg.roberts@wales.nhs.uk
Contact Phone
+44 1978291161

Buyer Location

Locality
ST ASAPH
Postcode
LL17 0JL
Post Town
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL Wales

Local Authority
Denbighshire
Electoral Ward
Bodelwyddan
Westminster Constituency
Clwyd North

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04be17-2024-11-22T15:28:36Z",
    "date": "2024-11-22T15:28:36Z",
    "ocid": "ocds-h6vhtk-04be17",
    "description": "NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=146264 (WA Ref:146264) The buyer considers that this contract is suitable for consortia.",
    "initiationType": "tender",
    "tender": {
        "id": "WAS-OJEU-57820",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "WAS-OJEU-57820 - 111 Roster Review",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79000000",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
        },
        "mainProcurementCategory": "services",
        "description": "Welsh Ambulance Services University NHS Trust are seeking an external provider to undertake a formal review of their 111 Roster.",
        "value": {
            "amount": 140000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "WAST has agreed with its commissioners, in line with the JCC commissioning intentions, to engage an external provider to undertake a formal roster review. The overall objectives of the roster review are to: -Ensure quality, safety and patient experience are at the heart of the review; -Ensure staff well-being is at the heart of the review; -Undertake an analysis of patient demand through the working week and at weekends to assist with demand forecasting and roster planning -Review current staffing profiles; -Advise on best practice shrinkage rates and other productivity measures; -Collaboratively determine the performance parameters (quality & safety, staff well-being and productivity) for the review; -Determine the optimal approach for servicing the patient demand pattern; -Determine the staffing levels and mix required to meet demand within the identified optimal solution; -Collaboratively agree and implement the solutions; and -Undertake the review in a timely manner, in particular, the provision of information to support the analysis required. -To assess the skill mix between call handlers and nurses and what would be 'reasonable' for NHS Wales based on practices across the UK Information on current workforce, rota patterns, recruitment trajectories and performance will be provided by WAST. The provider will be required to work closely with WAST, including 111 clinical and operational leads, the 111 Head of Service, Assistant Director Operations (Integrated Care) and Assistant Director Commissioning & Performance. . A formal report will be a key output of the review and the successful provider may be required to present their findings to key internal and external stakeholders e.g. WAST Executives and JCC commissioners. Further Detail of the requirement is included in the specification which is uploaded in etenderwales.",
                "contractPeriod": {
                    "durationInDays": 120
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79414000",
                        "description": "Human resources management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72221000",
                        "description": "Business analysis consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79411000",
                        "description": "General management consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79000000",
                        "description": "Business services: law, marketing, consulting, recruitment, printing and security"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "participationFees": [
            {
                "id": "1",
                "type": [
                    "document"
                ]
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://etenderwales.bravosolution.co.uk/",
        "communication": {
            "atypicalToolUrl": "https://etenderwales.bravosolution.co.uk/"
        },
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "technical",
                    "description": "Execution of the service is reserved to a particular profession"
                }
            ]
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "techniques": {
            "hasElectronicAuction": true
        },
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2025-01-08T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "awardPeriod": {
            "startDate": "2025-01-08T12:00:00Z"
        },
        "bidOpening": {
            "date": "2025-01-08T12:00:00Z"
        },
        "hasRecurrence": false,
        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        }
    },
    "parties": [
        {
            "id": "GB-FTS-7953",
            "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
            "identifier": {
                "legalName": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
            },
            "address": {
                "streetAddress": "Alder House, Alder Court",
                "locality": "St Asaph",
                "region": "UK",
                "postalCode": "LL17 0JL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Gregg Roberts",
                "telephone": "+44 1978291161",
                "email": "gregg.roberts@wales.nhs.uk",
                "url": "https://etenderwales.bravosolution.co.uk/"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://nwssp.nhs.wales/ourservices/procurement-services/",
                "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-111",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2079477501"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-7953",
        "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
    },
    "language": "en"
}