Award

Dacorum Borough Council Responsive Repairs, Cyclical Maintenance and General Build Services

DACORUM BOROUGH COUNCIL

This public procurement record has 5 releases in its history.

Award

28 Oct 2025 at 12:54

TenderUpdate

12 May 2025 at 08:59

TenderUpdate

12 May 2025 at 08:58

TenderUpdate

12 May 2025 at 08:57

Tender

09 Jan 2025 at 17:08

Summary of the contracting process

Dacorum Borough Council has recently concluded a procurement process for the provision of responsive repairs, cyclical maintenance, and general build services. This process, focusing on repair and maintenance services, is categorised under the industry of general repair and maintenance and located in Hemel Hempstead, Hertfordshire. The procurement utilised a restricted procedure, a two-stage competitive approach, to select a preferred supplier, which resulted in the awarding of the contract to Cardo (South) Limited. The estimated contract value ranges between £395,454,308.80 and £457,454,308.80, with the contract initially set for a duration of five years starting from 1st July 2026, and potentially extendable up to another five years, reaching a total maximum of 10 years.

This procurement presents significant opportunities for business growth, particularly for firms specialising in comprehensive repair and maintenance services alongside customer service operations. The tender required expertise in various fields including general and specialist repairs, preventative maintenance, and services related to social housing and disabled funding grants, broadening the prospect for companies in the construction and engineering sectors, as well as call centre operations. Businesses capable of delivering quality, technical, and social value input stand to benefit, given the award criteria's 70% emphasis on these factors, with the remaining 30% focusing on cost. Such opportunities are ideal for SMEs looking to expand their footprint in public infrastructure projects within the regional scope of Hertfordshire.

How relevant is this notice?

Notice Information

Notice Title

Dacorum Borough Council Responsive Repairs, Cyclical Maintenance and General Build Services

Notice Description

This Council is seeking a single Service Provider to provide Responsive Repairs, Cyclical Maintenance, General Build Services and a Customer Services Centre as outlined below: General and specialist repairs Preventative maintenance Void services Capital / Planned works Fire Safety works minor works Groundworks Minor estate improvements Social Housing Development Fund Disabled Funding Grants (DFGs) separate to Disabled Adaptations Garage refurbishment Customer Services Centre (core and out of hours) The Council is undertaking a two-stage competitive tendering process using the Restricted Procedure to select its Preferred Potential Supplier. The procurement exercise will be conducted in accordance with "Regulations", advertised on "Find a Tender", Contracts Finder and Supply Hertfordshire. The duration of the Contract will be 5 years. Where appropriate, and subject to agreement, the Contract may be extended for a further 5 years to a maximum of 10 years with no further o

Lot Information

Lot 1

This Council is seeking a single Service Provider to provide Responsive Repairs, Cyclical Maintenance, General Build Services and a Customer Services Centre as outlined below: General and specialist repairs Preventative maintenance Void services Capital / Planned works Fire Safety works minor works Groundworks Minor estate improvements Social Housing Development Fund Disabled Funding Grants (DFGs) separate to Disabled Adaptations Garage refurbishment Customer Services Centre (core and out of hours) The Council is undertaking a two-stage competitive tendering process using the Restricted Procedure to select its Preferred Potential Supplier. The procurement exercise will be conducted in accordance with "Regulations", advertised on "Find a Tender", Contracts Finder and Supply Hertfordshire. The duration of the Contract will be 5 years. Where appropriate, and subject to agreement, the Contract may be extended for a further 5 years to a maximum of 10 years with no further option to extend. The contract's estimated value for the full term (5-year initial term + 5 year-extension) is between PS395,454,308.80 to PS457,454,308.80. Please be aware that the estimated values above are not guaranteed and may differ/change throughout the term of the contract. These figures are based on anticipated spend. However, the Council is expecting efficiencies throughout the whole term of the contract. All documents can be obtained through Supply Hertfordshire In-Tend - https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

Renewal: 5 years + 5 years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04cecb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068950-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

34 - Transport equipment and auxiliary products to transportation

45 - Construction work

50 - Repair and maintenance services

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

34928200 - Fences

45210000 - Building construction work

45220000 - Engineering works and construction works

45261410 - Roof insulation work

45261900 - Roof repair and maintenance work

45320000 - Insulation work

45321000 - Thermal insulation work

45421000 - Joinery work

45421100 - Installation of doors and windows and related components

45421130 - Installation of doors and windows

45421132 - Installation of windows

45421140 - Installation of metal joinery except doors and windows

50000000 - Repair and maintenance services

71220000 - Architectural design services

71240000 - Architectural, engineering and planning services

71250000 - Architectural, engineering and surveying services

71251000 - Architectural and building-surveying services

71318000 - Advisory and consultative engineering services

71320000 - Engineering design services

71322000 - Engineering design services for the construction of civil engineering works

71420000 - Landscape architectural services

79512000 - Call centre

Notice Value(s)

Tender Value
£457,454,308 £100M-£1B
Lots Value
£457,454,308 £100M-£1B
Awards Value
Not specified
Contracts Value
£457,454,308 £100M-£1B

Notice Dates

Publication Date
28 Oct 20251 weeks ago
Submission Deadline
14 Feb 2025Expired
Future Notice Date
Not specified
Award Date
28 Oct 20251 weeks ago
Contract Period
30 Jun 2026 - 30 Jun 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DACORUM BOROUGH COUNCIL
Additional Buyers

EUROPEAN UNION

Contact Name
Not specified
Contact Email
procurementaltair@altairltd.co.uk
Contact Phone
Not specified

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
N/A
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLH23 Hertfordshire CC

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

CARDO (SOUTH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04cecb-2025-10-28T12:54:49Z",
    "date": "2025-10-28T12:54:49Z",
    "ocid": "ocds-h6vhtk-04cecb",
    "initiationType": "tender",
    "tender": {
        "id": "CPU00545",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Dacorum Borough Council Responsive Repairs, Cyclical Maintenance and General Build Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "50000000",
            "description": "Repair and maintenance services"
        },
        "mainProcurementCategory": "services",
        "description": "This Council is seeking a single Service Provider to provide Responsive Repairs, Cyclical Maintenance, General Build Services and a Customer Services Centre as outlined below: General and specialist repairs Preventative maintenance Void services Capital / Planned works Fire Safety works minor works Groundworks Minor estate improvements Social Housing Development Fund Disabled Funding Grants (DFGs) separate to Disabled Adaptations Garage refurbishment Customer Services Centre (core and out of hours) The Council is undertaking a two-stage competitive tendering process using the Restricted Procedure to select its Preferred Potential Supplier. The procurement exercise will be conducted in accordance with \"Regulations\", advertised on \"Find a Tender\", Contracts Finder and Supply Hertfordshire. The duration of the Contract will be 5 years. Where appropriate, and subject to agreement, the Contract may be extended for a further 5 years to a maximum of 10 years with no further o",
        "value": {
            "amount": 457454308.8,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "This Council is seeking a single Service Provider to provide Responsive Repairs, Cyclical Maintenance, General Build Services and a Customer Services Centre as outlined below: General and specialist repairs Preventative maintenance Void services Capital / Planned works Fire Safety works minor works Groundworks Minor estate improvements Social Housing Development Fund Disabled Funding Grants (DFGs) separate to Disabled Adaptations Garage refurbishment Customer Services Centre (core and out of hours) The Council is undertaking a two-stage competitive tendering process using the Restricted Procedure to select its Preferred Potential Supplier. The procurement exercise will be conducted in accordance with \"Regulations\", advertised on \"Find a Tender\", Contracts Finder and Supply Hertfordshire. The duration of the Contract will be 5 years. Where appropriate, and subject to agreement, the Contract may be extended for a further 5 years to a maximum of 10 years with no further option to extend. The contract's estimated value for the full term (5-year initial term + 5 year-extension) is between PS395,454,308.80 to PS457,454,308.80. Please be aware that the estimated values above are not guaranteed and may differ/change throughout the term of the contract. These figures are based on anticipated spend. However, the Council is expecting efficiencies throughout the whole term of the contract. All documents can be obtained through Supply Hertfordshire In-Tend - https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home",
                "value": {
                    "amount": 457454308.8,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "startDate": "2026-07-01T00:00:00+01:00",
                    "endDate": "2031-06-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "5 years + 5 years"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality, Technical and Social Value",
                            "type": "quality",
                            "description": "70%"
                        },
                        {
                            "name": "Cost",
                            "type": "cost",
                            "description": "30%"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "50000000",
                        "description": "Repair and maintenance services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45320000",
                        "description": "Insulation work"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45421140",
                        "description": "Installation of metal joinery except doors and windows"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45421130",
                        "description": "Installation of doors and windows"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45421100",
                        "description": "Installation of doors and windows and related components"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79512000",
                        "description": "Call centre"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71318000",
                        "description": "Advisory and consultative engineering services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45421000",
                        "description": "Joinery work"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45261410",
                        "description": "Roof insulation work"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45210000",
                        "description": "Building construction work"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45321000",
                        "description": "Thermal insulation work"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45261900",
                        "description": "Roof repair and maintenance work"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71322000",
                        "description": "Engineering design services for the construction of civil engineering works"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71251000",
                        "description": "Architectural and building-surveying services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45220000",
                        "description": "Engineering works and construction works"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45421132",
                        "description": "Installation of windows"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71320000",
                        "description": "Engineering design services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71420000",
                        "description": "Landscape architectural services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "34928200",
                        "description": "Fences"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71220000",
                        "description": "Architectural design services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71250000",
                        "description": "Architectural, engineering and surveying services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71240000",
                        "description": "Architectural, engineering and planning services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH23"
                    },
                    {
                        "region": "UKH23"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "written"
        ],
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As set out in the Procurement Documents.",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2025-02-14T12:00:00Z"
        },
        "secondStage": {
            "invitationDate": "2025-03-17T00:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "hasRecurrence": true,
        "reviewDetails": "As above",
        "amendments": [
            {
                "id": "4",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "date": "2025-05-27T12:00:00+01:00"
                        },
                        "newValue": {
                            "date": "2025-06-10T12:00:00+01:00"
                        },
                        "where": {
                            "section": "ITT Submission Date",
                            "label": "The closing date for this tender is being extended by two (2) weeks due to delayed clarification responses and the new closing date for this tender will be 10th of June 2025 at 1200 hours."
                        },
                        "relatedLot": "All Lots"
                    }
                ]
            },
            {
                "id": "5",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "date": "2025-05-27T12:00:00+01:00"
                        },
                        "newValue": {
                            "date": "2025-06-10T12:00:00+01:00"
                        },
                        "where": {
                            "section": "ITT Submission Date",
                            "label": "The closing date for this tender is being extended by two (2) weeks due to delayed clarification responses and the new closing date for this tender will be 10th of June 2025 at 1200 hours."
                        },
                        "relatedLot": "All Lots"
                    }
                ]
            },
            {
                "id": "6",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "date": "2025-05-27T12:00:00+01:00"
                        },
                        "newValue": {
                            "date": "2025-06-10T12:00:00+01:00"
                        },
                        "where": {
                            "section": "ITT Submission Date",
                            "label": "The closing date for this tender is being extended by two (2) weeks due to delayed clarification responses and the new closing date for this tender will be 10th of June 2025 at 1200 hours."
                        },
                        "relatedLot": "All Lots"
                    }
                ]
            }
        ]
    },
    "parties": [
        {
            "id": "GB-FTS-134572",
            "name": "Dacorum Borough Council",
            "identifier": {
                "legalName": "Dacorum Borough Council"
            },
            "address": {
                "streetAddress": "The Forum, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1DN",
                "locality": "Hemel Hempstead",
                "region": "UKH23",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "procurementaltair@altairltd.co.uk",
                "url": "https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.dacorum.gov.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "06",
                        "description": "Housing and community amenities"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-134573",
            "name": "Public Procurement Review Service",
            "identifier": {
                "legalName": "Public Procurement Review Service"
            },
            "address": {
                "streetAddress": "Public Procurement Review Service, Cabinet Office, London, UK",
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 3450103503"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit"
            }
        },
        {
            "id": "GB-FTS-172",
            "name": "European Union",
            "roles": [
                "funder"
            ]
        },
        {
            "id": "GB-FTS-164973",
            "name": "Cardo (South) Limited",
            "identifier": {
                "legalName": "Cardo (South) Limited"
            },
            "address": {
                "locality": "Cardiff",
                "region": "UKH23",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-134572",
        "name": "Dacorum Borough Council"
    },
    "language": "en",
    "description": "Additional Information Notices were published as per the following for this procedure.F14: Corrigendum notice for changes or additional informationNotice identifier2025/S 000-020321Published12 May 2025, 9:59amF14: Corrigendum notice for changes or additional informationNotice identifier2025/S 000-020320Published12 May 2025, 9:58amF14: Corrigendum notice for changes or additional informationNotice identifier2025/S 000-020318Published12 May 2025, 9:57am",
    "awards": [
        {
            "id": "068950-2025-CPU00545-1",
            "relatedLots": [
                "1"
            ],
            "title": "Responsive Repairs, Cyclical Maintenance and General Build Services",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-164973",
                    "name": "Cardo (South) Limited"
                }
            ]
        }
    ],
    "planning": {
        "budget": {
            "finance": [
                {
                    "id": "1",
                    "description": "DBC Responsive Repairs, Cyclical Maintenance and General Build Services",
                    "financingParty": {
                        "name": "European Union",
                        "id": "GB-FTS-172"
                    },
                    "relatedLots": [
                        "1"
                    ]
                }
            ]
        }
    },
    "contracts": [
        {
            "id": "068950-2025-CPU00545-1",
            "awardID": "068950-2025-CPU00545-1",
            "title": "Responsive Repairs, Cyclical Maintenance and General Build Services",
            "status": "active",
            "value": {
                "amount": 457454308,
                "currency": "GBP"
            },
            "dateSigned": "2025-10-28T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 3
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 3
            }
        ]
    }
}